We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Onsen Hot Pools

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 160 Arthurs Point Road | Arthurs Point, Queenstown 9371, New Zealand
Phone Number:
+64 3-442 5707
Website
Today
11:00 - 22:00
Open now
See all hours
Hours:
Sun - Sat 11:00 - 22:00
Recommended length of visit: 1-2 hours
Description:

While Queenstown is generally done at full pace, Onsen Hot Pools takes a...

While Queenstown is generally done at full pace, Onsen Hot Pools takes a step back to let you take in the beauty of the surroundings and simply relax. With uninterrupted views across the Shotover Canyon, our Cedar Hot Tubs are heated to 37.8C on warmer days and up to 39.8C during the winter and can accommodate up to four adults. Our natural setting is matched by the pure water captured on its endless journey between the sky and earth to continually fill and refresh the pools. With complimentary transport to and from Queenstown, Onsen Hot Pools is relaxation the natural way.

read more

TripAdvisor Reviewer Highlights

Read all 1,078 reviews
Visitor rating
  • 757
    Excellent
  • 208
    Very good
  • 53
    Average
  • 18
    Poor
  • 19
    Terrible
Breathtaking oasis above Queesntown!

We read the reviews on Trip Advisor, and you can't grasp quite how special Onsen hotpools are until you go. They provide a free shuttle to the hotpools, and they dropped us back... read more

Reviewed 9 January 2010
Luigi2008
,
London
Add Photo Write a Review

1,078 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,055: English reviews
London
Level Contributor
14 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
Reviewed 9 January 2010

We read the reviews on Trip Advisor, and you can't grasp quite how special Onsen hotpools are until you go. They provide a free shuttle to the hotpools, and they dropped us back to our accommodation afterwards as well. This was without doubt one of the highlights of our trip, an oasis after the buzz of Queenstown town itself. It... More 

Helpful?
Thank Luigi2008
Tel Aviv
Level Contributor
15 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 6 January 2010

if you are in queenstown do it. its cool. you can open the roof and really feel the nature. in addition you can control the water jets and add cool water. very nice. the scenery is breath taking.

Helpful?
Thank IsraeliKiwi
England
Level Contributor
17 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 25 December 2009

Watching the sun go down and the stars come up from our candlelit private pool - this was definitely a romantic highlight of our honeymoon.

Helpful?
Thank NatD18
London
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 2 December 2009

Had a great time at Onsen. We booked a candlelight package and it was very romantic, sadly it was a cloudy night but it didn't detract from the luxury of having your own private hot tub. Staff were also very friendly, great to have a pick up service from town.

Helpful?
Thank mmjk01
Wellington
2 reviews
Reviewed 30 November 2009

This is a great facility, with very friendly staff in a beautiful setting. It was very relaxing to sit in our own private hot pool, with the "garage door" up - with a stunning view as the sun went down. We can't recommend this highly enough!

Helpful?
Thank NoiceCat
Casino NSW
1 review
Reviewed 4 November 2009

Don't be put off by the look of the buildings at the roadside and carpark area when you come to visit Onsen Hot Pools. Keep on going and walk on down the many many steps to arrive at a friendly and welcoming destination. A wonderful experience where we relaxed and enjoyed the spectacular scenery and then the southern sky as... More 

Helpful?
Thank louandruth
Adelaide
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 2 November 2009

After reading tripadvisor we booked a candlelight package. We arrived at sunset to see the view. It was pure heaven. As the sun set, the candles flickered brighter. The hot pools are in secluded private rooms where you can get changed, have a shower and enjoy the pool all to yourselves. After you finish there are change rooms with hair... More 

Helpful?
Thank Tupela
Perth Australia
Level Contributor
29 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 18 October 2009

A wonderful experience even for my husband who avoids baths/spas/pools etc at all costs. Private, sparklingly clean and deliciously relaxing but the clincher is those fabulous views. World class!

Helpful?
Thank JourneyJan
Auckland
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 5 October 2009

Best hot pools I have been to! Private & the view is gorgeous. Lovely to go at night. Great to have private shower & changing area in your room.

Helpful?
Thank cocopop16
Auckland, New Zealand
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 14 September 2009

I had one day in Queenstown to plan a romantic mini-break for my partner and I, so booked the Onsen as a surprise. As I wanted us to be able to see the stunning views, but also enjoy the 'Candlelight' package we arrived just before dusk and booked a 1.5hr session to take us through into the dark - and... More 

Helpful?
Thank Potiki_Aotearoa

Travellers who viewed Onsen Hot Pools also viewed

Queenstown, Otago Region
Queenstown, Otago Region
 
Queenstown, Otago Region
 

Been to Onsen Hot Pools? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Onsen Hot Pools and other visitors
7 questions
Ask a question

See all questions (7)

Questions? Get answers from Onsen Hot Pools staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?