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Onsen Hot Pools Retreat & Day Spa

160 Arthurs Point Road | Arthurs Point, Queenstown 9371, New Zealand
+64 3-442 5707
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Review Highlights
Great way to end the day

These are definitely the flashest hot pools I've ever been to. About ten minutes drive from town... read more

Reviewed 23 January 2012
charles83-nz
,
Auckland, New Zealand
Not like Japanese onsen, but still very nice

It was refreshing to find a place outside of Japan with onsen, but it wasn't quite what I had... read more

Reviewed 19 January 2012
akahoshifan
,
Philadelphia, Pennsylvania
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While Queenstown is generally done at full pace, Onsen Hot Pools takes a step back to let you take in the beauty of the surroundings and simply relax. With uninterrupted views across the Shotover Canyon, our Cedar Hot Tubs are heated to 37.8C on warmer days and up to 39.8C during the winter and can accommodate up to four adults. Our natural setting is matched by the pure water captured on its endless journey between the sky and earth to continually fill and refresh the pools. With complimentary transport to and from Queenstown, Onsen Hot Pools is relaxation the natural way.
  • Excellent75%
  • Very good19%
  • Average4%
  • Poor1%
  • Terrible1%
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All hours
Hours Today: 9:00 AM - 10:00 PM
Suggested Duration: 1-2 hours
LOCATION
160 Arthurs Point Road | Arthurs Point, Queenstown 9371, New Zealand
CONTACT
Website
+64 3-442 5707
Write a ReviewReviews (1,212)
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1,001 - 1,010 of 1,185 reviews

Reviewed 23 January 2012

These are definitely the flashest hot pools I've ever been to. About ten minutes drive from town there are six private pools in this small complex. I'd recommend pool 6 (right at the end) but it'd be hard to go wrong with any of them...More

Thank charles83-nz
Reviewed 19 January 2012

It was refreshing to find a place outside of Japan with onsen, but it wasn't quite what I had expected. This place is great for couples. We had the candlelight package and were able to enjoy the hot pools with a night view of the...More

1  Thank akahoshifan
Reviewed 18 January 2012

It was only when recently reading a query from a T/A traveller who is visiting Queenstown in the future that I became aware that such a place as the Onsen Hotel Pools even existed! We have since visited and enjoyed every single minute of our...More

1  Thank greymatter
Reviewed 18 January 2012

A great thing to do to relax, the best option to go for is the later evening one when its sunset. service is really good, they can even pick you up from the station building free of charge and take you back when you have...More

1  Thank Gary D
Reviewed 16 January 2012

Fantastic service, super-polite and kind staff. Facility is spotless, water boiling hot (you will love it) and if you roll up the wall, you can enjoy breathtaking scenery of shotover river valley and its surroundings.

1  Thank Womaida
Reviewed 15 January 2012

Relaxing evening after a fun day around town. I think it might cost a bit more than it's worth, but relaxing all the same.

Thank Aaron P
Reviewed 15 January 2012

Picked up at Queenstown and driven to the pools. Good value for money and a beautiful experience.

Thank Paula B
Reviewed 13 January 2012

A great way to wind down and relax. With a a great view to go with it,

Thank evertonbilly
Reviewed 12 January 2012

This place is gorgeous! I highly recommend it! We went in the evening which was lovely because they put candles out etc, if i return to Queenstown this will be one of the first places i visit!

Thank Lauren A
Reviewed 12 January 2012

We had two tubs, one warm and the other quite hot (as our daughters aged 7 and 11 were with us). The tubs are very well located along the ridge so that the views over the valley below are breathtakingly beautiful. We had a 6:00pm...More

1  Thank FamilyinChina
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Questions & Answers
Kay K
19 September 2017|
AnswerShow all 2 answers
Response from ustripfeb2010 | Reviewed this property |
Hi Kay K, probably contact them directly, I imagine it would be dependent on when sunsets are at that time of the year. Your visit to the pools will be amazing no matter what time you go!
1
Vote
6 August 2017|
Answer
Response from Hayleigh R |
we had the sunset to evening slot at 530 mid august. to be honest this was the perfect timing. not to mention the views during daylight hours.
1
Vote
6 August 2017|
AnswerShow all 3 answers
Response from TravelSer8 | Reviewed this property |
I agree with shazzzalo, we have done night session and it was great but if its cloudy and no stars, you will be starring at pitch dark
1
Vote