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Onsen Hot Pools Retreat & Day Spa

160 Arthurs Point Road | Arthurs Point, Queenstown 9371, New Zealand
+64 3-442 5707
Review Highlights
Amazing - So Relaxing!

Onsen Hot Pools was such an enjoyable experience. Went there after a morning Quadbiking out of... read more

Reviewed 8 May 2011
Megan C
Sydney, Australia
A perfect end to a great holiday!

We booked spontaneously on our last day of holidays, as we were feeling tired and a bit sore. I had... read more

Reviewed 5 May 2011
Read all 1,123 reviews
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While Queenstown is generally done at full pace, Onsen Hot Pools takes a step back to let you take in the beauty of the surroundings and simply relax. With uninterrupted views across the Shotover Canyon, our Cedar Hot Tubs are heated to 37.8C on warmer days and up to 39.8C during the winter and can accommodate up to four adults. Our natural setting is matched by the pure water captured on its endless journey between the sky and earth to continually fill and refresh the pools. With complimentary transport to and from Queenstown, Onsen Hot Pools is relaxation the natural way.
  • Excellent74%
  • Very good20%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
Closed Now
All hours
Hours Today: 09:00 - 22:00
Suggested Duration: 1-2 hours
160 Arthurs Point Road | Arthurs Point, Queenstown 9371, New Zealand
+64 3-442 5707
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Reviews (1,123)
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1,001 - 1,010 of 1,099 reviews

Reviewed 8 May 2011

Onsen Hot Pools was such an enjoyable experience. Went there after a morning Quadbiking out of Queenstown, and it was wonderful to relax in your own private hot pool. Loved how you were able to retract the roller door and look out over the canyon,...More

1  Thank Megan C
Reviewed 5 May 2011

We booked spontaneously on our last day of holidays, as we were feeling tired and a bit sore. I had fallen off a horse the day before and was particularly stiff, but as soon as my body entered the warm water the soreness faded and...More

1  Thank emmab555
Reviewed 4 May 2011

What a wonderful experience! Sitting in a steaming hot pool at sunset while it is zero degrees outside sipping on champagne. This is one of our favourite places in Queenstown. We even took the kids one night and they enjoyed it as much as us!...More

1  Thank 2x2_Aussies
Reviewed 3 May 2011

Amazing views and great experience - must go at sunset.

1  Thank audkm
Reviewed 27 April 2011

Gorgeous views, beautiful spotless facilities and great service. The absolute best way to wind down after a day of excitement in Queenstown. The pools are beautiful wooden onsen style and very comfortable and private. Arranged for the free pickup from town center, easy and convenient....More

Thank Sattey
Reviewed 26 April 2011

Just like the other reviews state - this place is amazing. We went in April 2011 and it was full on autumn and turning cold, and now I just want to go back to see it in full winter brilliance. The staff are incredibly lovely,...More

Thank Suzi_the_Kiwi
Reviewed 25 April 2011

I had pre booked via email two hot tubs with the candle package for two couples for the first evening we arrived in Queenstown. We were heading the next day to start The Milford Track, so thought the muscles would like to get warmed up...More

Thank AustraliaLizzy
Reviewed 21 April 2011

Located very close to Queenstown, only about a 10 min drive. Free pick-up and drop-off included. Excellent location with some stunning views of the Shotover river. Very clean pools and every private pool has a shower area as well.

Thank unzud
Reviewed 17 April 2011

An hour long session sitting in a hot pool surrounded by candles was a great way to end an adventurous day. With a wall that opened up to reveal a starlit mountainscape, one could hardly find fault with such a relaxing and somewhat awe-inspiring environment....More

Thank stacey198313
Reviewed 23 March 2011

Queens town is known for it's adrenaline filled activities. But unwinding is necessary too. We discovered this little gem just out of queens town. Candlelights, stunning views, champagne and of course a hot tub. The friendly staff just adds up to feeling prince and princess...More

Thank patvandam
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Questions & Answers
17 July 2017|
Response from Peter-John E | Reviewed this property |
Hi Children under 5 they don't recommend simply because of overheating and dehydration! Have a look at their website it's really informative! But you won't go wrong with this experience. Cheers
9 June 2017|
AnswerShow all 3 answers
Response from OnsenQueenstownNZ | Property representative |
Absolutely! Sunset is around 9:30pm so you get a lot more time to take in the beautiful surroundings and sunset in the summer is always special.