We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Onsen Hot Pools

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 160 Arthurs Point Road | Arthurs Point, Queenstown 9371, New Zealand
Phone Number:
+64 3-442 5707
Website
Today
11:00 - 22:00
Closed now
See all hours
Hours:
Sun - Sat 11:00 - 22:00
Recommended length of visit: 1-2 hours
Description:

While Queenstown is generally done at full pace, Onsen Hot Pools takes a...

While Queenstown is generally done at full pace, Onsen Hot Pools takes a step back to let you take in the beauty of the surroundings and simply relax. With uninterrupted views across the Shotover Canyon, our Cedar Hot Tubs are heated to 37.8C on warmer days and up to 39.8C during the winter and can accommodate up to four adults. Our natural setting is matched by the pure water captured on its endless journey between the sky and earth to continually fill and refresh the pools. With complimentary transport to and from Queenstown, Onsen Hot Pools is relaxation the natural way.

read more

TripAdvisor Reviewer Highlights

Read all 1,030 reviews
Visitor rating
  • 725
    Excellent
  • 196
    Very good
  • 51
    Average
  • 17
    Poor
  • 18
    Terrible
Absolutely Stunning...

WOW! Just back from a trip through the Southern Hemisphere and thought i had to write a review on one of my all time highlights. Onsen Hot Pools is absolutley amazing! I have... read more

5 of 5 bubblesReviewed 3 May 2008
NZrox
,
England
Add Photo Write a Review

1,030 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,007: English reviews
England
Level Contributor
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 May 2008

WOW! Just back from a trip through the Southern Hemisphere and thought i had to write a review on one of my all time highlights. Onsen Hot Pools is absolutley amazing! I have never experienced anything like this anywhere in the world. The ultimate in relaxation, incredibly romantic (if that's your cup of tea), built to the highest specification, complete... More 

Helpful?
2 Thank NZrox
christchurch
1 review
5 of 5 bubbles Reviewed 22 April 2008

Update to last review..........Wonderful experince a "must do" for Queenstown.

Helpful?
Thank HoneyChristchurch
Brighton
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 16 April 2008

we visited Onsen when we were in new Zealand in December. it was one of the best experiences of our holiday! there are 6 individual rooms that look out over the mountain side and down to the shotover River. The hot tubs are large and can easily take 4 people if you want but more romantic for 2! We booked... More 

Helpful?
Thank nikkynoo
Sydney
Level Contributor
36 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 2 April 2008

Tried this out over Easter and had a great soak. Was collected right on time from The Station in Queenstown and taken to the Onsen which overlooks the Shotover River. Everyone was helpful and friendly, the onsen is beautifully appointed and spotlessly clean. I had a wonderful soak with the roof open and enjoyed watching the beautiful scenery. Would highly... More 

Helpful?
Thank Vash
Wirral, UK
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 26 February 2008

Wow, did I enjoy that. If you're a long lazy hot bath person (or even if you're not) then this is the definitive experience for you. A more sublimely relaxing dip you couldn't wish to take. The place itself affords magnificent views across a river valley to mountains and the electric windows mean you can just about make it an... More 

Helpful?
1 Thank WirralChris
melbourne
Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 16 January 2008

Onsen Hot pools in Queenstown is one lovely spot.We had one hour of luxurious time soaking in the hot tub. The complex is brand new and very clean and tidy, the hot pools themselves are a wooden tub in your own room.You get the tub and shower changing area and book in increments of one hour. The pools overlook the... More 

Helpful?
2 Thank madison76
Sydney Australia
Level Contributor
107 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 101 helpful votes
4 of 5 bubbles Reviewed 4 January 2008

These pools opened in August 07 and do not seem to be very well known or promoted. We saw an ad in one of the local guide books. Pools are located 10 - 15 mins out of Queenstown and they have a free shuttle bus that picks up at "The Station" which is in central Queenstown. The complex consists of... More 

Helpful?
2 Thank Cazzyg

Travellers who viewed Onsen Hot Pools also viewed

Queenstown, Otago Region
Queenstown, Otago Region
 
Queenstown, Otago Region
 

Been to Onsen Hot Pools? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Onsen Hot Pools and other visitors
7 questions
Ask a question

See all questions (7)

Questions? Get answers from Onsen Hot Pools staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?