We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Onsen Hot Pools

Certificate of Excellence
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 160 Arthurs Point Road | Arthurs Point, Queenstown 9371, New Zealand
Phone Number:
+64 3-442 5707
11:00 - 22:00
Open now
See all hours
Sun - Sat 11:00 - 22:00
Recommended length of visit: 1-2 hours

While Queenstown is generally done at full pace, Onsen Hot Pools takes a...

While Queenstown is generally done at full pace, Onsen Hot Pools takes a step back to let you take in the beauty of the surroundings and simply relax. With uninterrupted views across the Shotover Canyon, our Cedar Hot Tubs are heated to 37.8C on warmer days and up to 39.8C during the winter and can accommodate up to four adults. Our natural setting is matched by the pure water captured on its endless journey between the sky and earth to continually fill and refresh the pools. With complimentary transport to and from Queenstown, Onsen Hot Pools is relaxation the natural way.

read more

TripAdvisor Reviewer Highlights

Read all 1,050 reviews
Visitor rating
  • 740
  • 201
    Very good
  • 51
  • 17
  • 18

Best hot pools I have been to! Private & the view is gorgeous. Lovely to go at night. Great to have private shower & changing area in your room.

Reviewed 5 October 2009
Add Photo Write a Review

1,050 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 1,027: English reviews
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 5 October 2009

Best hot pools I have been to! Private & the view is gorgeous. Lovely to go at night. Great to have private shower & changing area in your room.

Thank cocopop16
Auckland, New Zealand
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 14 September 2009

I had one day in Queenstown to plan a romantic mini-break for my partner and I, so booked the Onsen as a surprise. As I wanted us to be able to see the stunning views, but also enjoy the 'Candlelight' package we arrived just before dusk and booked a 1.5hr session to take us through into the dark - and... More 

Thank Potiki_Aotearoa
Auckland, New Zealand
Level Contributor
28 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 7 September 2009

Absolutely lovely place. I never really enjoy having a bath, but the view for the individual pool room is just spectacular, makes the bathing time much more enjoyable. Make sure you book your session during the day light hours and if you are lucky enough you might be able to catch the shotover jet zooming past infront of you. So... More 

Thank Kathy_Houtami
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 12 August 2009

Only to totally agree with everyone else's reviews - this place is a must – the views, the water, all so romantic.

Thank SydneyKatea
Broadbeach, Australia
Level Contributor
47 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
Reviewed 28 June 2009

We rang and booked a hot tub the night before. The owner came and picked us up and was really helpful and nice. Staff were really good. The hot tub was organised as soon as we got there. Grabbed some towels and got straight to it. Hot tubs were a great temperature after a few days of skiing and boarding.... More 

Thank Chris_Pones
Level Contributor
46 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
Reviewed 19 April 2009

My wife took me here and I had no idea what I was in for. Make sure you pay the little extra and order the 'Candle' package. It's well worth it. Its very clean and couldn't fault the place. If its raining even better. When you get inside your pool you have a range of controld for water, bubbles and... More 

Thank Johnnymac22
Chicago, IL
Level Contributor
42 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
Reviewed 12 April 2009

We never would have gone to the Onsen Hot Pools unless it was raining. Onsen Hot Pools are a ten minute drive from Queenstown. The hot pool was a wooden tub with a wooden deck. A shower is available in the room. The opening overlooking Skipper's Canyon has a garage door that you can control. You can also control the... More 

Thank RKBow
London, United Kingdom
Level Contributor
21 reviews
common_n_attraction_reviews_1bd8 44 helpful votes
Reviewed 3 April 2009

Had a morning to kill in Queenstwon, so gave them a call, arranged for a quick pickup from our hotel, and off we went... an the only thing we regret is not having booked if for the previous night!! Great views (we saw a couple of the speed boats manouvering in the river) on a bright, sunny day. The rooms... More 

1 Thank ceemea
Level Contributor
18 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
Reviewed 14 March 2009

I visited here after seeing the exeptional reviews on tripadvisor, and I really wasn't disappointed. The hot tubs are everything you could wish for, and the view is great. I suspect that this place is even better on a really cold night with clear skies but - sadly my night was overcast and drizzling. Nevertheless the view over the valley... More 

1 Thank stairpotato
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 9 March 2009

My daughter and l spent an amazing hour after a tiring journey, in our own private room with heated pool and shower,to cap it all the roof was retractable ,to reveal the sensational outdoor scenery. Pure clean alpine water.Shuttle service. Run by a friendly family. Give this a try, its an amazing experience and real value for money.

3 Thank jackieoriginal

Travellers who viewed Onsen Hot Pools also viewed

Queenstown, Otago Region
Queenstown, Otago Region
Queenstown, Otago Region

Been to Onsen Hot Pools? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Onsen Hot Pools and other visitors
7 questions
Ask a question

See all questions (7)

Questions? Get answers from Onsen Hot Pools staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?