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Onsen Hot Pools

160 Arthurs Point Road | Arthurs Point, Queenstown 9371, New Zealand
+64 3-442 5707
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Review Highlights
Awesome finish to an amazing weekend

Booked on line, for an hour taken to our private pool promptly, awesome views, so relaxing is very... read more

Reviewed 4 weeks ago
Maree B
,
Tauranga, Bay of Plenty, New Zealand
A wonderful way to relax

Had a lovely hour here this morning for a birthday surprise. The service was wonderful with the... read more

Reviewed 4 weeks ago
Alicia N
Read all 1,098 reviews
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While Queenstown is generally done at full pace, Onsen Hot Pools takes a step back to let you take in the beauty of the surroundings and simply relax. With uninterrupted views across the Shotover Canyon, our Cedar Hot Tubs are heated to 37.8C on warmer days and up to 39.8C during the winter and can accommodate up to four adults. Our natural setting is matched by the pure water captured on its endless journey between the sky and earth to continually fill and refresh the pools. With complimentary transport to and from Queenstown, Onsen Hot Pools is relaxation the natural way.
  • Excellent75%
  • Very good19%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
Closed Now
All hours
Hours Today: 11:00 - 22:00
Suggested Duration: 1-2 hours
LOCATION
160 Arthurs Point Road | Arthurs Point, Queenstown 9371, New Zealand
CONTACT
Website
+64 3-442 5707
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Reviews (1,098)
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11 - 20 of 1,074 reviews

Reviewed 4 weeks ago

Booked on line, for an hour taken to our private pool promptly, awesome views, so relaxing is very popular so need to book early. soooo worth it...

Thank Maree B
Reviewed 4 weeks ago

Had a lovely hour here this morning for a birthday surprise. The service was wonderful with the staff all being friendly & welcoming. Everything was really clean & it made for a nice & relaxing experience. Such a fantastic way to unwind & get warm...More

Thank Alicia N
Reviewed 4 weeks ago

The Onsen Hot Pools are beautiful! My husband and I booked a 5.30pm spa which gets you an amazing view of the mountains as well as a view of the stars as the sun sets. The laterns on the night spa's are a beautiful touch....More

Thank Vicki W
Reviewed 4 weeks ago

it is advisable to book this Onsen at first. We even spent 2 nights in Queenstown in our 15 days road trip to got the opportunity to enjoy this attraction as this place was fully booked on the day we arrived. it was so much...More

Thank Fajaretta
Reviewed 4 weeks ago via mobile

After a weary day we headed to our 9pm booking at the Onsen Hot Pools. What a delightful haven it is. You are ushered into your private room and sink into an amazing hot pool. As a bonus you can open up the entire front...More

Thank Smurf571
Reviewed 4 weeks ago

couples, friends or individuals- everybody in queenstown needs to go here! so relaxing and beautiful.

Thank jordynkeating
Reviewed 4 weeks ago via mobile

What a fantastic way to end a long day full of activities. So relaxing and romantic. The view of shooter river is best at dusk and we could watch the stars afterwards.

Thank Kelly C
Reviewed 4 weeks ago via mobile

I booked a honeymoon package for my husband and I. We opted to use the free shuttle service provided which was handy. When we arrived the lounge smelt amazing and all of the girls were super friendly. We were promptly shown to our spa where...More

1  Thank Georgia T
Reviewed 4 weeks ago via mobile

Loved this place was so relaxing after a day of riding to come and unwind. We had the tandeki package which was great as we got a wine and snack. The facilities are beautiful and private.

Thank JenMG32
Reviewed 5 weeks ago via mobile

This was a recommendation based on its popularity on Instagram. Definitely visit that before making plans to go to the hot pools, as they often give special deals, like a free pamper package for the month of May. They also confirm with you immediately after...More

Thank Cara L
OnsenQueenstownNZ, General Manager at Onsen Hot Pools, responded to this reviewResponded 4 weeks ago

Cara L, We are ever so grateful for your review! Your words of encouragement and your assessment of our services and products make us deeply proud of what we are doing. We are even more delighted that we were able to be all that you...More

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Questions & AnswersAsk a question
Is it worthful to visit onset hotpool in month of December 2017 ??
9 June 2017|
Answer Show all 3 answers
Response from OnsenQueenstownNZ | Property representative |
Absolutely! Sunset is around 9:30pm so you get a lot more time to take in the beautiful surroundings and sunset in the summer is always special.
0
Votes
Rachel G
Hello, I am interested in going to the pools at night with the lanterns, however do you still get to see much of the view at this time? Secondly, how far in advance does one usually have to book - we will only be in Queenstown for about three nights in August so we want to make sure we don't miss out! Kind regards, Rachel
22 March 2017|
Answer Show all 3 answers
Response from OnsenQueenstownNZ | Property representative |
Hi Rachel, The sunset in August does vary, we'll be in peak winter by the beginning of August so our evening 'Lantern' sessions will start from 5pm onward. If you truly want the best experience along with views and... More
0
Votes
EvelynTMS
We planning to visit on the May 21 or 25. What time would you recommend and what are the cost for 2 for the Onsen Hot Pools? How can we make an appointment? Thanks
5 March 2017|
Answer Show all 6 answers
Response from OnsenQueenstownNZ | Property representative |
Hi EvelynTMS, It really depends what kind of experience you are after, to ensure you get the desired pool session. I would advise you to speak with one of our reservations team directly, you can find our email address via... More
0
Votes