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Onsen Hot Pools

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Address: 160 Arthurs Point Road | Arthurs Point, Queenstown 9371, New Zealand
Phone Number:
+64 3-442 5707
Website
Today
11:00 - 22:00
Closed now
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Hours:
Sun - Sat 11:00 - 22:00
Recommended length of visit: 1-2 hours
Description:

While Queenstown is generally done at full pace, Onsen Hot Pools takes a...

While Queenstown is generally done at full pace, Onsen Hot Pools takes a step back to let you take in the beauty of the surroundings and simply relax. With uninterrupted views across the Shotover Canyon, our Cedar Hot Tubs are heated to 37.8C on warmer days and up to 39.8C during the winter and can accommodate up to four adults. Our natural setting is matched by the pure water captured on its endless journey between the sky and earth to continually fill and refresh the pools. With complimentary transport to and from Queenstown, Onsen Hot Pools is relaxation the natural way.

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TripAdvisor Reviewer Highlights

Read all 1,054 reviews
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  • 743
    Excellent
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    Very good
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  • 17
    Poor
  • 18
    Terrible
An absolute must in Queenstown!!

The whole day is just perfect! Pick up from the center of town in the courtesy bus was too easy, the girls at reception area where both so smiley and very welcoming! The views are... read more

Reviewed 2 days ago
susiehall4
,
Queenstown, New Zealand
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1,054 Reviews from our TripAdvisor Community

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Showing 1,031: English reviews
Queenstown, New Zealand
Level Contributor
5 reviews
5 attraction reviews
Reviewed 2 days ago NEW

The whole day is just perfect! Pick up from the center of town in the courtesy bus was too easy, the girls at reception area where both so smiley and very welcoming! The views are just spectacular, the decor in the reception area is beautiful and luxurious - you already feel relaxed just waiting to be taken down to the... More 

Helpful?
Thank susiehall4
Level Contributor
18 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

We chose the Tandeki option, where we had a few extras and the cost was $NZ144.50 for 2 people in the evening (as they were fully booked during the day). Be warned that the pools get booked back-to-back, so you need to be in and out, including changing, within your hour. The staff were helpful and the reception area was... More 

Helpful?
Thank Hanrattyblack
Bowral, Australia
Level Contributor
490 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 122 helpful votes
Reviewed 3 days ago NEW via mobile

I cannot recommend this experience highly enough! From the transport that picked me up in town, lovely Australian girl, to the staff on the premises, the hot pools, views, facilities. Everything was perfect! I got the scented candle, wine and chocolate package too. Definitely a must do!

Helpful?
Thank Gloria Jean R
Sydney, Australia
Level Contributor
75 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
Reviewed 3 days ago NEW

The Onsen Hot pools were recommended to us and they lived up to expectations. The views are great and the hot pools themselves are secluded and romantic. Its great to buy an additional package as well like chocolate and bubbles. The staff who take you to your private pool are lovely but the staff at reception need to be a... More 

Helpful?
Thank TriciaB623
Hamilton, New Zealand
Level Contributor
32 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 5 days ago NEW

We were picked up on time in Queenstown and the driver was friendly. The pools have an amazing location with superb views down to the Shotover River.

Helpful?
Thank Ross T
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

We'd had this place recommended to us and it lived up to expectations. Superb view and a great way to relax and unwind.

Helpful?
Thank Kent S
Level Contributor
5 reviews
3 attraction reviews
Reviewed 6 days ago NEW via mobile

Stunning atmosphere and clean surroundings. Seamless transport to/from with their free shuttle. Staff was sweet, if a little green. Not a lot of frills, but we found this to be the perfect choice after 14 hours of flights from America.

Helpful?
Thank Stacy T
Papamoa, New Zealand
Level Contributor
10 reviews
3 attraction reviews
Reviewed 1 week ago

we were lucky very people had cancelled their booking. this was well worth chasing!! the staff were helpful & friendly on arrival. we didn't have to wait long to be escorted to our private hot tub. the view was a beautiful backdrop to a relaxing soak. this is a must before heading back into town for a massage :) you... More 

Helpful?
Thank sefjam
Melbourne, Australia
Level Contributor
6 reviews
4 attraction reviews
Reviewed 1 week ago via mobile

Great activity for our last night in New Zealand for our honeymoon. Very romantic with the lanterns and views. Was a great place to relax and take in the views of the river and mountains. We went as the sun was going down so we got half of the daylight view and half of the night time view, both views... More 

Helpful?
Thank AshiiJ
Melbourne, Australia
Level Contributor
13 reviews
6 attraction reviews
Reviewed 1 week ago

After some of the crazy activities you can do in Queenstown, this is a perfect way to unwind with a beautiful view. Recommend the Tandeki - which includes a glass of wine, icecream, oil burner and towels. Such a lovely experience and perfect for a special occasion.

Helpful?
Thank KirstenBoys

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?