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Onsen Hot Pools

160 Arthurs Point Road | Arthurs Point, Queenstown 9371, New Zealand
+64 3-442 5707
Review Highlights
Always good here

Another great experience - we love this place and will always come back. Great value and the view... read more

Reviewed yesterday
Sam S
Auckland, New Zealand
Worth every cent

A fantastic way to end our trip in NZ. Spectacular views and a romantic setting. The foyer and... read more

Reviewed 4 days ago
Sydney, Australia
via mobile
Read all 1,121 reviews
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While Queenstown is generally done at full pace, Onsen Hot Pools takes a step back to let you take in the beauty of the surroundings and simply relax. With uninterrupted views across the Shotover Canyon, our Cedar Hot Tubs are heated to 37.8C on warmer days and up to 39.8C during the winter and can accommodate up to four adults. Our natural setting is matched by the pure water captured on its endless journey between the sky and earth to continually fill and refresh the pools. With complimentary transport to and from Queenstown, Onsen Hot Pools is relaxation the natural way.
  • Excellent74%
  • Very good20%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
Closed Now
All hours
Hours Today: 11:00 - 22:00
Suggested Duration: 1-2 hours
160 Arthurs Point Road | Arthurs Point, Queenstown 9371, New Zealand
+64 3-442 5707
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Reviews (1,121)
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1 - 10 of 1,097 reviews

Reviewed yesterday

Another great experience - we love this place and will always come back. Great value and the view is incredible. Shame we had noisy young people in the spa next to us, ruined the serenity a little.

Thank Sam S
Reviewed 4 days ago via mobile

A fantastic way to end our trip in NZ. Spectacular views and a romantic setting. The foyer and facilities are great. Only suggestion would be to provide better 'snacks'. A nicely prepared platter would be better than chips and chocolate.

Thank CraigKn
Reviewed 5 days ago

We had a pool at approx 7.30pm and although it had been a cold and cloudy day the clouds cleared enough for us to have a lovely view of the starts. It was a very relaxing experience. Would recommend it especially for couples. things to...More

Thank northener1234
Reviewed 6 days ago

Had to book 3 weeks prior as it was almost fully booked however managed to get 9pm session. Booked for 2 people and got picked up from Station building at 8:30, the shuttle was right on time. Arrived at 8:45, got seated in a nice...More

Thank TravelSer8
Reviewed 1 week ago via mobile

This was one of the highlights of the trip to Queenstown. While the hot pools are not the Onsens you see in Japan, the hot pool and the incredible views are worth it - especially for those tired skiing muscles. We went at dusk and...More

Thank Julia O
Reviewed 1 week ago via mobile

What an awesome location and view! The staff were friendly and helpful! Time in the spa was relaxing to say the least! Loved it so did my wife and daughter! Thank you

Thank Peter-John E
Reviewed 1 week ago via mobile

This place is totally incredible... worth every single cent. Lovely staff, and an amazing view especially at sunset. Absolutely magical!

Thank Hannah F
Reviewed 1 week ago via mobile

These hot pools are simply stunning. We went on a chilly early morning and the steam coming from the hot tub was mesmerising. The view is gorgeous and the privacy of having your own pool is wonderful. Definitely the best hot pool experience we had...More

Thank Tenielle19
Reviewed 1 week ago via mobile

Would definitely recommend doing the onsen hot pools if you're in Queenstown. The view is one of the best in Queenstown and overlooks the shotover river and some of the most scenic mountains. The only negative is you should be given an hour of bath...More

Thank DamoTravels23
Reviewed 1 week ago

On a very cold early morning we arrived at the Onsen Hot Pools. We were shown the big pool with steam and bubbles immersing from it. The water temperature was 38 degrees C. The window was opened and wow what an amazing view of the...More

Thank elspethellisjones
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Questions & Answers
17 July 2017|
Response from Peter-John E | Reviewed this property |
Hi Children under 5 they don't recommend simply because of overheating and dehydration! Have a look at their website it's really informative! But you won't go wrong with this experience. Cheers
9 June 2017|
Answer Show all 3 answers
Response from OnsenQueenstownNZ | Property representative |
Absolutely! Sunset is around 9:30pm so you get a lot more time to take in the beautiful surroundings and sunset in the summer is always special.