Queenstown Water Taxis
Queenstown Water Taxis
4.5
About
Queenstown Water Taxis is a great way to see exclusive scenery surrounding Lake Whakatipu, only accessible via water taxi. Charter your vary own boat with an expert guide to make the most of your Queenstown experience, transport to hiking trails, biking trails, golf courses, lakeside dining & much more. Travel in style, "TAKE THE LAKE"
Duration: < 1 hour
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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4.5
4.5 of 5 bubbles202 reviews
Excellent
133
Very good
54
Average
7
Poor
3
Terrible
5

John W
Fairbanks, AK11 contributions
5.0 of 5 bubbles
Dec 2023 • Solo
Runs on a one-hour cycle between downtown Queensland and the Hilton at the end of the lake (with two stops in between). Costs is 14 NZD each way if paid by credit card; less with local discount cards. Service is prompt, efficient and friendly. The wartercraft has a capacity of about 25 people; was about half full each time I took it. Given the traffic congestion around Queenstown, this is a great option if staying near one of the stops (including the Hilton complex).
Written 8 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your wonderful review of the Water Taxi service in Queenstown!
Written 17 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tracy H
12 contributions
5.0 of 5 bubbles
Jan 2023
Wonderful time on the water taxis. we got to see all sorts of wildlife and amazing views! Was really easy to organise
Written 17 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for sharing your positive feedback, and we look forward to welcoming you back for more memorable adventures on the water!
Written 4 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Gerrie G
Kapiti Coast, New Zealand16 contributions
3.0 of 5 bubbles
Jul 2023 • Family
Nice quick scenic activity for a family of four but $14 per person one way not really worth it… that is a total of $112 return.
Written 10 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We appreciate your feedback about our water taxi service. We understand that cost can be an important factor in your decision-making process, and we're sorry to hear that you found it to be on the higher side for a family of four. We strive to provide a quick and scenic experience for our passengers, which many find enjoyable. However, we also understand that everyone's budget is different. We appreciate your perspective and will take it into consideration as we continue to provide options for our passengers.
Written 4 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Michelle
Tauranga, New Zealand5 contributions
5.0 of 5 bubbles
Mar 2023
We stayed at Hilton and caught the water taxi into Queenstown each day. It was such neat fun! The pilot we had on the first day was brilliant! Clearly loved his job and was a great representative of the company, New Zealand, and the service industry. Really well priced, beautiful scenic views and such a treat!
Written 7 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We're delighted to hear that you had such a great time using the water taxi during your stay at the Hilton in Queenstown! It's wonderful that you found it to be a fun and enjoyable way to commute.
Written 4 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

KD
2 contributions
3.0 of 5 bubbles
Jan 2023 • Couples
The first taxi ride I’ve ever had and it was pretty miserable. The lady that was driving the boat was grumpy and non welcoming, just took the payment and off we went. No quick safety brief or even a hello it was not pleasant and therefore I didn’t even enjoy the ride over to Queenstown however, on the way back I had a young bloke and he was the total opposite he was very inviting, clear with instructions, quick concise safety briefing if anything were to go wrong and made my day! You bet the ride back was so much better and even fun. Hope you get to enjoy it as-well! :) honestly I would have tipped him some $$ and I don’t tip LOL
Written 14 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to post about your Queenstown Ferry experience. We set a high standard for providing excellent customer service, so it's disappointing that you did not receive this on your first ferry ride. We will investigate this issue and ensure all future guests get the same enjoyable service as your return ride.
Written 15 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tommo
Melbourne, Australia50,557 contributions
2.0 of 5 bubbles
Dec 2022
We thought like others did what a great way to get around and inexpensive.

We did a trip over to The Boat Shed for coffee and smacks and when we returned at the scheduled time for pickup no water taxi was to be seen. We checked their facebook page and found out the service was cancelled.

We were required to get a taxi or wait a few hours for another service. We paid for a much more expensive taxi to get back to Queenstown.

Prior to leaving we had enough credit to do the round trip on the water taxi. When approaching the booth they said we may not be able to do the round trip as it depends on how many people want to use the service at the other end. WT??? it should be first in best dressed. We elected not to take the service as we could be stranded for a second time.

Services are unreliable and not regular.

I wouldnt recommend this service.
Written 2 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We're sorry to hear that our Queenstown Ferry Service did not meet your expectations. Various factors can impact the ferry service - weather, capacities, drivers, etc. which is why we aim to communicate daily updates and cancellations on our Facebook page as soon as possible. The Queenstown Ferry Service runs like a bus service. Depending on the available ferry, we can accommodate up to 25-40 passengers, and once this capacity is reached, there is no room/seating available for more people. Therefore, the service is first in, first served. We appreciate that this type of service can be unpredictable for guests, and we're sorry that the schedule was an inconvenience for you.
Written 15 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Amos C
Mount Pleasant, SC710 contributions
5.0 of 5 bubbles
Nov 2022 • Couples
We stayed at The Hilton and needed a way to get to Queenstown. The water taxi did the trick. Not only did it get us there but we also got a nice ride on the lake. It was $5NZD each way per person. The driver was friendly. It runs on the hour.
Written 3 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for taking the lake with us! We're happy to hear you enjoyed our service.
Written 10 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Velai P
59 contributions
5.0 of 5 bubbles
Sept 2022
Got the water taxi from the marina to Queenstown CBD which was on time and quick, the service was great.
Written 20 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for using the water taxi service! We hope to see you onboard again soon.
Written 23 September 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Davieland
Auckland, New Zealand630 contributions
5.0 of 5 bubbles
Sept 2022 • Solo
What a great service. $7.50 return from the Hilton to Queenstown. Captain was very friendly. She mentioned boat would be going fast and she was right!! Beautiful scenery.
Written 16 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We're all about getting people across the lake quickly! Thank you for hopping aboard.
Written 23 September 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ross H
Warwick, Australia2,314 contributions
4.0 of 5 bubbles
Aug 2022
Good fun service. Unfortunately it wasn’t running the first morning we tried to access it (driver sick apparently) but it was back up running in the afternoon. Really cheap return fares
Written 23 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for being so understanding and patient Ross. We're glad you had a lovely return cruise across the lake with us.
Written 28 August 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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QUEENSTOWN WATER TAXIS: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Queenstown Water Taxis


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