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Browns Ski Shop

Shotover & Brecon Street, Queenstown 9300, New Zealand
+64 3-442 4005
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Review Highlights
Absolutely Brilliant!

I’d read about Brown’s prior to arrival in Queenstown and they did not disappoint. We were... read more

Reviewed 2 days ago
Babycakes2014
,
Sydney, Australia
via mobile
Excellent Customer Service

It was our first time snowboarding and I had contacted Browns prior to arriving in Queenstown. I... read more

Reviewed 1 week ago
Esther B
,
Perth, Australia
Read all 132 reviews
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Overview
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We know that renting ski and snowboard gear is not necessarily your favourite part of a winter holiday. But for us this is where the FUN begins. We try & make the rental process as easy as possible. Everything we do is driven by our love of skiing & riding & we want to help you get the same BUZZ, whether it's your first time on snow or whether you're a Masters Racer. We want to help you have the BEST winter holiday EVER.
  • Excellent92%
  • Very good5%
  • Average2%
  • Poor0%
  • Terrible1%
Travellers talk about
“quality gear” (4 reviews)
“these guys” (7 reviews)
LOCATION
Shotover & Brecon Street, Queenstown 9300, New Zealand
CONTACT
Website
+64 3-442 4005
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"free hot chocolate"
in 8 reviews
"quality gear"
in 4 reviews
"these guys"
in 7 reviews
"staff were so friendly"
in 2 reviews
"whole process"
in 2 reviews
"coronet peak"
in 2 reviews
"boots"
in 32 reviews
"equipment"
in 19 reviews
"slopes"
in 6 reviews
"knowledge"
in 6 reviews
"purchase"
in 6 reviews
"cardrona"
in 3 reviews
"nz"
in 6 reviews
"snow"
in 5 reviews
"remarkables"
in 2 reviews
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1 - 10 of 132 reviews

Reviewed 2 days ago via mobile

I’d read about Brown’s prior to arrival in Queenstown and they did not disappoint. We were greeted by Chloe and fitted by Shannon. Having skied most of the high end places in Europe, this service was second to none. Personal, expert and attentive. Even the...More

Thank Babycakes2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

It was our first time snowboarding and I had contacted Browns prior to arriving in Queenstown. I was already impressed with the fast email responses I had received from Ant, the Manager, but coming into the shop and talking to the friendly, enthusiastic staff was...More

Thank Esther B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2017

Browns is a great place to rent ski gear - whether you're a beginner or a more advanced skier. The gear was all new and the staff were very knowledgable to make sure they picked the gear that suited us. Very impressed that the insurance...More

Thank Rosietovey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZQNJedi, Owner at Browns Ski Shop, responded to this reviewResponded 2 November 2017

;-) - we miss you already, come back soon!! Thanks for your feedback, cheers.

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Reviewed 8 October 2017

Our family (2 adults and a 10 year old daughter) recently rented from Browns and the staff were very friendly and knowledgeable. Next time, we won't book through a travel agent but will contact Browns direct. Highly recommended !

Thank kbJEMC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZQNJedi, Owner at Browns Ski Shop, responded to this reviewResponded 2 November 2017

Thanks again for your feedback :-)

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Reviewed 5 October 2017

Browns is a great place to rent ski gear. We booked on line and then picked up from the shop. The team was friendly, knowledgeable and easy to deal with. We will be back.

Thank GlenC1745
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZQNJedi, Owner at Browns Ski Shop, responded to this reviewResponded 2 November 2017

Thanks heaps for your feedback, cheers!

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Reviewed 5 October 2017

Browns' has the reputation for having premium gear - BUT their price for a pair of "executive" ski boots was $NZD200 for 5 days - which turned out to be double what a competitor a few doors up the street charged for the same boot....More

Thank TravellerH1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZQNJedi, Owner at Browns Ski Shop, responded to this reviewResponded 2 November 2017

Thanks for your feedback - you do raise a valid point. We do have a boot deodoriser machine that disinfects & deodorises the boot & as far as I'm aware we are the only shop in QT with that, but you're right, it doesn't really...More

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Reviewed 5 October 2017

My brother-in-law and myself spent a week in Queenstown skiing. He'd rented skis off Browns Ski Shop for the last few years but this was my first time. The young lady who helped me out made the whole process of renting skis and boots pretty...More

Thank Kickfit01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZQNJedi, Owner at Browns Ski Shop, responded to this reviewResponded 2 November 2017

Thanks for this great review. We appreciate you choosing Browns - great to hear you had fun, cheers!

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Reviewed 23 September 2017 via mobile

We have just spent a week in Queenstown and next time we go back Browns Ski Shop will be our first stop for snowboard rental! Amazing service, friendly staff, excellent equipment and nothing is too difficult. Such a great service to have drop off/collect gear...More

Thank Toni H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZQNJedi, Owner at Browns Ski Shop, responded to this reviewResponded 2 November 2017

Great to hear, thanks again for using us & we will be here next year :-) Cheers!

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Reviewed 16 September 2017

Super handy for renting gear and best price in town. Once you have registered and got measured you can just ring up and book the same gear again, its ready to collect in 10 mins. Fantastic service and value for money, no queues (unlike the...More

Thank RoadLessTravelled101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NZBuckStopsHere, Owner at Browns Ski Shop, responded to this reviewResponded 18 September 2017

Thanks - great to hear & yes our computerised system does make life very easy :-)

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Reviewed 15 September 2017 via mobile

Back to skiing after a long break and children wanting to snowboard. Very helpful, knowledgeable and patient. They went out of their way to ensure everything fitted perfectly. Thanks for making it so easy.

Thank NinaMacD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NZBuckStopsHere, Owner at Browns Ski Shop, responded to this reviewResponded 16 September 2017

Great to hear Nina, thanks again for taking the time to post a review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
893374
23 May 2016|
Answer
Response from ZQNJedi | Property representative |
That is a really difficult question - there are so many hotels in Queenstown's CBD, and a lot of them will be frequented by ski shuttle buses. Sorry can't be of more help.
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