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Review Highlights
Bought a shoes which was told as new but wad given a display set

We requested a new set of the "pig boots", the shop attendant (blonde lady) pretended to go to the... read more

Reviewed 12 September 2018
Matthias M
via mobile
Great shop, poor customer service

When I first visited the store, I thought it was a great kids store. That went downhill very... read more

Reviewed 1 April 2018
Jamcat-NZ
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  • Excellent0%
  • Very good33%
  • Average0%
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  • Terrible67%
11 Sep 2018
“Bought a shoes which was told as new but wad given a display set”
31 Mar 2018
“Great shop, poor customer service”
About
Suggested duration: < 1 hour
Contact
49 Beach Street, Queenstown 9300, New Zealand
Website
+64 3-442 8153
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Reviewed 12 September 2018 via mobile

We requested a new set of the "pig boots", the shop attendant (blonde lady) pretended to go to the storage and told us its a new pair. When we tested the boot we saw an undone seam at the midsole of the boot. When we...More

Thank Matthias M
Nicola T, Owner at Rockies, responded to this reviewResponded 1 week ago

Hello. Thank you for your feedback. We are really sorry to hear about your experience at our store. We do not condone this behaviour and would like to rectify this for you. Please contact us via shopping@rockies.co.nz or 03 442 8153. Kind Regards, Nicola.

Reviewed 1 April 2018

When I first visited the store, I thought it was a great kids store. That went downhill very quickly after we went to return a faulty cap that had frayed on the beak within one day of purchase. We asked to exchange the cap, but...More

1  Thank Jamcat-NZ
Nicola T, Owner at Rockies, responded to this reviewResponded 1 week ago

Hello. As explained, under the Consumers Guarantee Act, the retailer can either repair the item, replace it or give a refund. Rockies has never had a Little Renegade Company cap returned for the fault mentioned above and therefore in the first instance we needed to...More

Reviewed 31 March 2015 via mobile

Nice little shop just opposite Earnslaw Park! They sell all sorts of kidswear from NZ themed souvenir T-shirt, some you cannot find elsewhere, to school uniform. I like their slogan "covering the future", it is written on their lovely shopping bags!

1  Thank DizzyMoss
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