Below Zero Ice Bar
Below Zero Ice Bar
4
2:00 PM - 11:00 PM
Monday
2:00 PM - 11:00 PM
Tuesday
2:00 PM - 11:00 PM
Wednesday
2:00 PM - 11:00 PM
Thursday
2:00 PM - 11:00 PM
Friday
2:00 PM - 12:00 AM
Saturday
2:00 PM - 12:00 AM
Sunday
2:00 PM - 11:00 PM
About
Chill out in Australasia's largest, latest and greatest Ice Bar. Over 35 tones of crystal clear ice was used to build the Below Zero Ice Bar - all hand sculpted! The walls, bar, furniture, sculptures and even the glasses we serve our delicious array of cocktails in - all created from ice! Below Zero is the first ice bar in the world to feature a photo booth, with wide angle lens to ensure you get the best shots! We fit you with super warm jackets, gloves and boots so you can enjoy this incredible experience while still being cosy and warm. Come Chill With Us.
Duration: 1-2 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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4.0
4.0 of 5 bubbles564 reviews
Excellent
266
Very good
191
Average
74
Poor
18
Terrible
15

Mikkaau
Lake Macquarie, Australia204 contributions
2.0 of 5 bubbles
Mar 2024 • Solo
There are two other ice bars in Queenstown and I would suggest you visit one of those!

Staff lacked any customer service skills, drinks were ordinary (did they really contain any spirits?), photo booth was not working and we were told that "our friendly staff will be happy to take your photos instead". What staff? The barman tended bar intermittently and sullenly and the other two who were in the reception area on arrival were conspicuous by their absence in the bar area. Not worth your time.
Written 16 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Prapti
3 contributions
1.0 of 5 bubbles
Jul 2023 • Couples
I would give it 0 rating but unable. Had had rung and made booking for 7pm on 30th August for 2 adults. Got told we have about 1.5hours allocated to us, and they had a private booking at 8.30. Being tourists visiting QT, couldn't find parking in city centre so had to walk 20mins. Upon arrival, Got turned away because we were late as we arrived at 7.30.
We had to change our entire plan for the night 😞
Written 2 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there, Thanks for your feedback. We do have a set check-in time as that is when we have a safety briefing for the group. We unfortunately, cut off entry after 20 minutes if we've not heard from bookings who may be running late. This is due to session timings and customer departures and arrivals. Once again we're sorry that this was your experience, we hope that you managed to enjoy the remainder of your visit to Queenstown. The Below Zero team
Written 6 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

LATL24
29 contributions
5.0 of 5 bubbles
May 2023 • Family
Took our family with two kids 9 and 12 to this before dinner. Was a fun memorable way to spend an hour--staff was friendly and helpful, reservations made sure that the crowd didn't overwhelm the facility (I think. there were maximum 25 people with us).
Written 2 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there, Thank you so much for your review. We're so happy to hear that you and your family enjoyed your time in our 'cool' little bar. We hope that the rest of your time in Queenstown was awesome! Thanks again, Stay frosty! The Below Zero Ice Bar team
Written 7 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Chantel.P
1 contribution
5.0 of 5 bubbles
Nov 2022 • Friends
Great team, atmosphere was amazing and the bartender Thomo was super friendly and made fabulous drinks - highly recommend
Written 26 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there, Thank you for your review. We're so glad to hear that you enjoyed your visit and our staff looked after you. We hope to see you again soon! Until next time, Stay frosty! The Below Zero Ice Bar team
Written 6 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

OG Swifty
Auckland, New Zealand120 contributions
3.0 of 5 bubbles
Oct 2022 • Couples
This ice bar looked really great on the paper - nice ice sculptures, experience low temperature most people from NZ/AU never do a have some drinks to warm u up! Well, the space ended up being overcrowded and therefore less enjoyable. We never got to try hockey in the corner and had to wait for right opportunity to take some pictures without other people involved. The queue at the bar was insane and when I finally got my drink, there was almost no rum in my drink - just that juice. Given the cocktail contained 3 ingredients but only two bottles were used, I either got no rum or it was heavily watered down to save some costs.
Written 1 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

WombatTraveller
Adelaide, Australia243 contributions
2.0 of 5 bubbles
Oct 2022 • Couples
From the moment we walked in for our 5pm session on 23/10 and greeted by a surly girl who seemed to question our presence the whole experience was underwhelming. There were to many people crammed into the ice room and our sympathy to the one poor guy who was challenged with serving everyone, particularly since he had never held the job before. The drinks were flavoursome but the pours were scant, obviously trying to save $$. The room itself was tacky and not the experience we were expecting. Not sure if the other Ice Bars in town are the same but we would suggest trying one of those first.
Written 23 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nicki B
Masterton, New Zealand201 contributions
4.0 of 5 bubbles
Jun 2022 • Family
A must do if your in Queenstown, staff were super friendly. The jackets and gloves were great and kept you nice and warm.
The drinks were so good even ones for the teens.
Fun activities for all the family even a photo booth.
Written 4 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

John W
Waitakaruru, New Zealand8 contributions
4.0 of 5 bubbles
Aug 2021
A very cool experience. Great drinks available and lots of photo opportunities. Smashing the glass at the end was a fun touch too.
Written 7 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Melissa
Tauranga, New Zealand12 contributions
5.0 of 5 bubbles
Jul 2021 • Friends
Such a cool place to visit, enjoyed some yummy cocktails, got lots of photos and loved smashing the glass at the end when I was ready to leave 😊
Written 3 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Michelle
Taranaki Region, New Zealand6 contributions
3.0 of 5 bubbles
Aug 2021 • Couples
Underwhelming after the initial few minutes, smaller than expected and up close everything looked cheap and tacky. Service was very average and definitely not welcoming. Smashing the glasses was the highlight.
Written 2 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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BELOW ZERO ICE BAR: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Below Zero Ice Bar

Below Zero Ice Bar is open:
  • Sun - Thu 2:00 PM - 11:00 PM
  • Fri - Sat 2:00 PM - 12:00 AM



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