We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Queenstown i-SITE Visitor Information Centre

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: Corner Camp & Shotover Streets | Clocktower Building, Queenstown 9300, New Zealand
Phone Number:
+64 3-442 4100
Website
Today
08:30 - 20:00
Open now
See all hours
Hours:
Sun - Sat 08:30 - 20:00
Description:

We are the official Queenstown i-SITE Visitor Information Centre and your...

We are the official Queenstown i-SITE Visitor Information Centre and your local experts in our region which is the number one choice for visitors. This Qualmark endorsed centre is part of New Zealand's official Visitor Information Network (i-SITE)and the only official government approved information and booking centre in Queenstown. We are also the only visitor centre not owned or affiliated with any tourism operator thus remain unbiased about the best products to suit our visitors. We are your ‘one stop shop’ for travel advice and bookings for Queenstown tours, activities and accommodation. As an official i-SITE, we also specialise in travel arrangements for all New Zealand destinations. Better still, our service to you is FREE

read more

TripAdvisor Reviewer Highlights

Read all 223 reviews
Visitor rating
  • 101
    Excellent
  • 43
    Very good
  • 10
    Average
  • 6
    Poor
  • 2
    Terrible
Very helpful!

Staff was very helpful and informative. They set us up and steered us to great attractions! You won't be disappointed.

5 of 5 bubblesReviewed 3 days ago
Marym1461
,
Durango, Colorado, USA
Add Photo Write a Review

223 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 162: English reviews
Durango, Colorado, USA
Level Contributor
104 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

Staff was very helpful and informative. They set us up and steered us to great attractions! You won't be disappointed.

Helpful?
Thank Marym1461
Auckland Region, New Zealand
Level Contributor
9 reviews
8 attraction reviews
5 of 5 bubbles Reviewed 1 week ago

very knowledgeable and helpful! great location and easy to find. with so much choice in queenstown to book tours it was great to know and feel you were getting a great service at the i-site.

Helpful?
Thank littletravelvoice
ottawa
Level Contributor
85 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We dealt with Fay and she directed us where we needed to go and provide us with insights to places to visit and restaurants to go to that where wonderful.

Helpful?
Thank robertBOttawa
Singapore, Singapore
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 2 weeks ago

they provide best advice on how to plan your day, they are very friendly, well located is in the downtown,

Helpful?
Thank fenwan33
Innisfil, Canada
Level Contributor
272 reviews
170 attraction reviews
common_n_attraction_reviews_1bd8 112 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

The staff is amazing, ready and willing to help with any given question. Location is a bonus, can't miss it, center of town. Always free wifi.

Helpful?
Thank Valli C
Launceston, United Kingdom
Level Contributor
56 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Special thanks should go to fae for being so helpful and arranging our accommodation on our road trip. We hope you are enjoying your Cornish fudge!!

Helpful?
Thank dominic c
Brisbane, Australia
Level Contributor
103 reviews
53 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

You can get all your info in one place here, very helpful and a easy location and simple to find. Thanks

Helpful?
Thank jas c
Level Contributor
15 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 February 2017

Found this place randomly hunting for some info and couldnt have been happier with the help we recived. Head here if you need help with anything :)

Helpful?
Thank Eliza D
Farnborough, United Kingdom
Level Contributor
432 reviews
164 attraction reviews
common_n_attraction_reviews_1bd8 169 helpful votes
3 of 5 bubbles Reviewed 7 February 2017

Went in to ask a very charming young lady about the cable car to the to of Toms Peak. She said that we could pay at the sight and that it would be $33.00 each return, to which I replied how much is one way and can you roll down for free. Her reply was "I don't understand what you... More 

Helpful?
Thank 585Rodney585
Bubenreuth, Germany
Level Contributor
105 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 6 February 2017

If you need help with any bookings locally or even further away in New Zealand this - like all i-Sites - is the right place. The employees are friendly and very patient. For my they phoned around for 15 minutes to find an accomodation to my specification. And they didn't want any tip - instead said I could put the... More 

Helpful?
Thank Meike V

Travellers who viewed Queenstown i-SITE Visitor Information Centre also viewed

Queenstown, Otago Region
Queenstown, Otago Region
 
Queenstown, Otago Region
Queenstown, Otago Region
 

Been to Queenstown i-SITE Visitor Information Centre? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Queenstown i-SITE Visitor Information Centre and other visitors
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Queenstown i-SITE Visitor Information Centre staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?