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Queenstown i-SITE Visitor Information Centre

Corner Camp & Shotover Streets | Clocktower Building, Queenstown 9300, New Zealand
+64 3-442 4100
Review Highlights
Very Helpful

The staff at this i-Site were very helpful. They gave us quite a few suggestions and answered all... read more

Reviewed yesterday
South East England, United Kingdom
The Scoop on Queenstown (and Otago)

A welcoming place with heaps of well-stocked brochures on all the activities on offer in the town... read more

Reviewed 2 weeks ago
Los Angeles, California
Read all 249 reviews
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We are the official Queenstown i-SITE Visitor Information Centre and your local experts in our region which is the number one choice for visitors. This Qualmark endorsed centre is part of New Zealand's official Visitor Information Network (i-SITE)and the only official government approved information and booking centre in Queenstown. We are also the only visitor centre not owned or affiliated with any tourism operator thus remain unbiased about the best products to suit our visitors. We are your ‘one stop shop’ for travel advice and bookings for Queenstown tours, activities and accommodation. As an official i-SITE, we also specialise in travel arrangements for all New Zealand destinations. Better still, our service to you is FREE
  • Excellent61%
  • Very good28%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
Open Now
All hours
Hours Today: 8:30 AM - 8:00 PM
Corner Camp & Shotover Streets | Clocktower Building, Queenstown 9300, New Zealand
+64 3-442 4100
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Reviews (249)
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1 - 10 of 184 reviews

Reviewed yesterday

The staff at this i-Site were very helpful. They gave us quite a few suggestions and answered all of our questions!

Thank dorthylivingston76
Reviewed 2 weeks ago

A welcoming place with heaps of well-stocked brochures on all the activities on offer in the town and the region.

Thank Doubletee_45
Reviewed 4 weeks ago

Great helpful staff at "i site" in Queenstown - we knew what we wanted to do whilst spending 1 week there, Sandy made it all happen! She and her colleagues were honest, understanding, knowledgeable, helpful and pleasant. We weren't disappointed. The excursions and local activities...More

1  Thank jacci6
Reviewed 30 August 2017

nice and helpful people, not trying to sell you everything or expensive tours, but provide true experience to us. There are plenty of information sites in Queenstown but this is the best one, I guess because it is offical government owned.

Thank FWils68z
Reviewed 22 August 2017

so check your visit times especially in the winter season but they are more helpful and informative than the ,tour, shops that are in plentiful supply and the prices are no better and you get hard sell in themMore

Thank chris c
Management response:Responded 24 August 2017

Hi Chris, Thank you for leaving a review of our business. The Queenstown i-SITE Visitor Information Centre never closes for lunch we are open from 8.30am to 8pm daily during the winter months and 8.30am to 9pm in Summer. The only department in our shop...More

Reviewed 17 August 2017

We left here 'sorted'! in fact we had to pop in to the nest cafe so we could digest all the information we'd come away with. This is a great place to plan and arrange your stay with the help of knowledgable staff.

Thank nikki954
Reviewed 3 August 2017

called in about 9 40 am on a Wednesday morning to get some advice and also some directions and though there were two staff there and no other 'customers' we certainly did not get 'world class' service to match the world class destination of Queenstown....More

Thank m_m_lawes
QTmanager, Manager at Queenstown i-SITE Visitor Information Centre, responded to this reviewResponded 8 August 2017

Hi there Thank you for your review and I'm sorry to hear that you have received bad service. I did note that you mentioned, "on his bad day". We don't have any male staff members that work during the week, so I would like to...More

Reviewed 21 July 2017

We organised bus tickets there and had helpful service. Plenty of maps and brochures available as well.

Thank gmfj2017
Reviewed 11 July 2017

Went to queenstown for the very first time, and didnt know where i was going etc or where the attractions were. Was given lots of information etc from the staff there,

Thank Fionahead
Reviewed 10 July 2017

Not knowing the Queenstown area or family friendly resturants went to ask at the I-site for help and recommendetions. We were told oh just walk down to the wharf area. Not very helpful at all. Thanks for nothing guys

Thank Dawn B
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Questions & Answers
Joan G
17 March 2017|
AnswerShow all 3 answers
Response from Meike V | Reviewed this property |
You cacn do a lot in 4 days, but as Dominic wrote including Milford Sound might be tough as it is a long ride. I definetely recommend upfront booking as well.
24 January 2015|
Response from m_m_lawes |
Gibbston Valley winery is a great afternoon