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Queenstown i-SITE Visitor Information Centre

Open today: 8:30 AM - 8:00 PM
Review Highlights
Excellent source of help to even the most random requests

Having left our laptop in our hotel back in Te Anau, and not wanting to spend time going back to... read more

Reviewed yesterday
London, United Kingdom
Excellent Customer Service & Prompt Response to Traveller's Inquiries!!

Kia Ora! Greetings from Singapore! Ms. Kirsten Roxburgh (Vacation Planner from Queenstown i-SITE... read more

Reviewed 3 weeks ago
Lim C
Read all 294 reviews
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Traveller Overview
  • Excellent60%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“new zealand”(11 reviews)
We are the official Queenstown i-SITE Visitor Information Centre and your local experts in our region which is the number one choice for visitors. This Qualmark endorsed centre is part of New Zealand's official Visitor Information Network...more
Closed Now
Hours Today: 8:30 AM - 8:00 PM
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1 - 10 of 222 reviews
Reviewed yesterday

Having left our laptop in our hotel back in Te Anau, and not wanting to spend time going back to pick it up, the staff at the information centre were incredibly helpful in providing advice and suggesting how best to get the laptop back. It...More

Thank Dr_Rebecca_P
Reviewed 3 weeks ago

Kia Ora! Greetings from Singapore! Ms. Kirsten Roxburgh (Vacation Planner from Queenstown i-SITE Visitor Centre) has shown her professionalism to feedback to customer's inquiries promptly even from miles away. I will certainly recommend anyone to Kirsten and her team members at i-Site. Cheers, Andrea

Thank Lim C
Reviewed 4 weeks ago via mobile

Faye was awesome as were other team members. Relaxed and helpful gave us tie to think. Made great suggestions

Thank 11joannan
Reviewed 29 June 2018

Queenstown is the biggest tourist destination for NZ This center is biggest source for info . If you need to know about Queenstown do and don'ts; this the place to be.Staff is very friendly and professional ; always happy to help you

1  Thank TravlQ
Reviewed 16 June 2018 via mobile

I went to this I-site to get some informations. I just arrived and did not have anything planned so I was pretty clueless. After browsing a bit through rhe leaflets I was askewd by a staff member if she could help me. After a few...More

Thank Tijs v
Reviewed 16 June 2018

My Lonely Planet book described this place as the one info center that is truly independent. They aren't biased to recommend you one tour company over another, which I appreciated. I stopped in about 3 times to get info about the town and what to...More

Thank London861
Reviewed 16 May 2018

The location is very convenient, right in the centre of the city. I went there and asked some questions about what to do, tours, transportation, etc.

Thank minimize940314
Reviewed 1 May 2018 via mobile

Beware of the “information centre” logos all put up at the shopfronts, most of them are tour compnanies selling products. The official i-SITE visitor centre is near the clock tower on the main street. Staff are helpful, friendly and knowledgeable. I went there for information,...More

Thank Alice C
Reviewed 30 April 2018

If you ever need to plan a trip to Queenstown, contact the Queenstown i-SITE Visitor Centre. The family was planning a trip for 5 days at Queenstown and we wanted a fun-packed holiday. The team at Queenstown i-SITE Visitor Centre were so helpful fixing everything...More

Thank siddu1963
Reviewed 23 April 2018

Located on the heart of the city. Very near to main bus stand. Very helpful for all information. Well behaved. Attentive.

Thank Pathik46
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Questions & Answers
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Joan G
17 March 2017|
AnswerShow all 3 answers
Response from Meike V | Reviewed this property |
You cacn do a lot in 4 days, but as Dominic wrote including Milford Sound might be tough as it is a long ride. I definetely recommend upfront booking as well.
24 January 2015|
Response from m_m_lawes |
Gibbston Valley winery is a great afternoon