Queenstown i-SITE Visitor Information Centre

Queenstown i-SITE Visitor Information Centre: Hours, Address, Queenstown i-SITE Visitor Information Centre Reviews: 4.5/5

Queenstown i-SITE Visitor Information Centre

Queenstown i-SITE Visitor Information Centre
4.5
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
About
We are the official Queenstown i-SITE Visitor Information Centre and your local experts in our region which is the number one choice for visitors. This Qualmark endorsed centre is part of New Zealand's official Visitor Information Network (i-SITE) and the only official government approved information and booking centre in Queenstown. We are also the only visitor centre not owned or affiliated with any tourism operator thus remain unbiased about the best products to suit our visitors. We are your ‘one stop shop’ for travel advice and bookings for Queenstown tours, activities and accommodation. As an official i-SITE, we also specialise in travel arrangements for all New Zealand destinations. Better still, our service to you is FREE.
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tours and Tickets
The area
Address
Best nearby
We rank these restaurants and attractions by balancing reviews from our members with how close they are to this location.
Restaurants
180 within 5 kms
Attractions
39 within 5 kms
Popular mentions

4.5
337 reviews
Excellent
200
Very good
97
Average
25
Poor
9
Terrible
6

Claire G
2 contributions
great service and help
Jun 2021
my partner and I were looking for something to do and we were recommended the HOHO brilliant just a fab day out.
Written 19 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Queenstown Lakeview Holiday Park
Queenstown, New Zealand19 contributions
Great service
Jan 2021
If we are unable to assist guests, we recommend using I-Site Queenstown. Great staff with amazing knowledge & patience! Big shout out to Sandy who always serves with a smile
Written 1 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Louise P
3 contributions
Discover Queenstown
Mar 2021 • Solo
My daughter and I recently walked the Milford Track and whilst in Queenstown before our departure we visited the Information Centre on the cnr of The Mall & Camp St. We had the most delightful and helpful interaction with Eric who went all out to secure us a rather impromptu request for a helicopter ride. He was absolutely marvellous. I highly recommend a visit for all the going’s on in Queenstown. Kind regards, Louise & Mandy.
Written 11 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Bec
Birmingham, UK339 contributions
So helpful!
Feb 2021
I went to the i-site a few times to book trips - I like to support the local businesses and the i-sites to keep them open (as a lot are struggling to stay afloat at the moment!) Both times I was served by really kind and knowledgeable staff who were more than happy to help. They have a wealth of information and plenty of ideas to fill in any spare time you have.
If you can, book through the i-site and help them out. They have really good relationships with the tour operators and will do all the hard grafting for you by calling them and finding out availability/prices.
Written 31 March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

EHeather
Auckland, New Zealand16 contributions
Go and see Sandy
Jan 2021 • Family
Booked majority of our activities here with Sandy. She was amazing and very knowledgable. Sandy wasn't pushy at all. We let her know what we wanted to do and she would find us information about the activity. She was honest and had experienced most of the activities which I thought was a bonus. She booked us on a Helicopter Pilots Choice flight two hours before flying. On the website you would have had to give them 48 hours notice. She managed to put us on Red Discoveries Milford Sound trip where my 15 year old son was able to travel free. I would recommend going here to book your activities, especially with Sandy.
Written 31 January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Martin B
Auckland, New Zealand137 contributions
Awesome knowledgeable staff
Oct 2020
The staff were ever so helpful and helped plan our trips for our five day stay in Queenstown. Make this your first port of call.
Written 7 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thanks Martin for the great feedback and we’re thrilled you enjoyed your experience with us! We’re so pleased we managed to book all the trips for you so you can enjoy your stay in Queenstown to the fullest! Hopefully, we'll see you again soon.
Written 8 October 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

MelbourneKaz
Melbourne120 contributions
Happy to Help
Feb 2020
I popped in to get some information on bus tickets and transport for the local area. I learned everything I needed to know and was happy with the service.
Written 22 May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

ArtPhemister
Chattanooga, TN348 contributions
Very helpful sight and location
Mar 2020
The Queenstown I-Site is well located on the corner of Shotover Street in downtown Queenstown. The staff is very helpful and friendly. If you have questions, this is the place to go.
Written 22 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Richard E
Middleton Stoney, UK950 contributions
Disappointing lack of information for disabled visitors
Feb 2020
We are always looking for things to do which are accessible to someone in a wheelchair, it would be helpful if the local i-SITE centres had a separate guide with information helpful to disabled visitors, we ended up using google to assist us instead.
Written 14 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

WayneAP
City of Greater Geelong, Australia3,585 contributions
Smaller than usual
Mar 2020 • Couples
This was the smallest of the I -SITE Visitor centres but considering the number of other booking agencies around it wasn’t such a surprised.
Nevertheless the staff were friendly and helpful and a credit to the I-SITE system.
Written 5 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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