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We booked a Wine and Cheese Tasting Tour and we were disappointed when the tour was cut short due to an event being booked at the same time. However, Zach was an amazing tour guide and went above and beyond to ensure we were happy and satisfied with our experience. He took us back into the Wine Cave after the event had finished and gave us the background of the place and the wines. We left with amazing memories and we’d be happy to return again with Zach as our tour guide!! He was extremely knowledgable and enthusiastic and it was an awesome experience.…
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Date of experience: April 2021
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What a way to while away a warm sunny blue sky Queenstown day. Sat under a tree that filtered the warm sun, and sampled a full range of Gibbston Valley wines, and a cheese board. Nice property with spotless facilities.
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Date of experience: March 2021
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Response from GibbstonValleyNZ, Manager at Gibbston Valley Winery
Responded 3 weeks ago
Hi Shane. Thank you for sharing your experience with us. It's great to hear you enjoyed both the wine and cheese, as well as the setting. We look forward to seeing you again soon. Many thanks - Winery Manager
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I love the attention to detail given from our server. I didn’t partake in the wine tasting but the server was very informative about the wines my family sampled and made us feel like royalty. We didn’t eat as no vegan option appealed. Was lovely to sit in the beautiful garden and soak up the atmosphere. A must do if you’re looking to do a vineyard trip. …
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Date of experience: February 2021
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The male staff member who served us put us off the place straight away. When enquiring about the tastings and whether the fee was waived with a purchase or 2, the answer we got was 'No because we have 20 something dollar bottles of wine so it's not worth it for us'. Without even so much as a smile from the employee, I instantly wanted to leave. Every other place we went to either had free tastings or tasting fee was redeemable with a purchase. Some other places we did come across didn't refund tastings either but we didn't mind this as the wine was amazing and the employee took the time to explain to us the wine and make us feel important, here that wasn't the case. It was a shame as this place had been talked up to us so we were excited but I regret that we stayed and paid for the tastings.…
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Date of experience: January 2021
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Response from GibbstonValleyNZ, Manager at Gibbston Valley Winery
Responded 3 weeks ago
Hi Bridget, Thank you for taking the time to share your experience. We can only apologise for the service you received - please be assured that this is not our normal service We have taken your feedback on board and made changes to ensure that all of our staff are meeting the needs of visitors to the Winery. We look forward to seeing you again. Kinds regards - Cellar Door Manager
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One of the earliest and still one of the best vineyards to visit in Queenstown. Their wines are excellent, although many will say that other vineyards have topped them in certain categories. Matter of taste and opinion. What makes Gibbston attractive is the quality of the restaurant, and the more informal café area where meat and cheese platters were common. There is also a specialist cheese only place, accommodation and various other activities. It is always a pleasure to sit in the shade and sip good wine. Gibbston does that well, although others do too, but I head for here first…
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Date of experience: January 2021
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