Traveller Overview

5.0 216 reviews

Excellent94%
Very good1%
Average1%
Poor1%
Terrible3%

Travellers talk about

“cecil peak”(13 reviews)

“mountain landing”(7 reviews)

“pilot paul”(6 reviews)

About

Heli Tours Queenstown is locally owned and operated by Paul and Katherine Mitchell, New Zealanders who grew up in the Queenstown and Canterbury regions. With a passion to showcase their extensive knowledge of the local geography and history, Heli...more

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Hours Today: 7:00 AM - 7:00 PM

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Suggested duration: More than 3 hours

As featured in One Day in Queenstown

Contact

| Queenstown International Airport, Queenstown 9348, New Zealand

Website

+64 3-451 0515

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Milford Extended

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Reviews (216)

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1 - 10 of 213 reviews

Anthony A

Adelaide, Australia

15961

Reviewed 1 week ago

Ride of our lives!

We were surprised with this amazing tour as part of a wedding gift. The guys made us feel so comfortable and excited for the ride. It was safe, fun and absolutely life changing! I would recommend it for anyone who is up for a bit...More

Thank Anthony A

Hi Anthony, What a fantastic wedding gift! And congratulations too! Thank you for your review, glad to hear we made an impression on you both. Seeing Queenstown and the mountains from a different view, experiencing a landing on the snow and breathing in the fresh...More

Renée Y

1

Reviewed 2 weeks ago

Honeymoon Highlight

Review of: Milford Extended

This was the best decision we made on our Honeymoon! Maddy at the desk was an absolute gem to coordinate with. We signed up for the Friday and had cancellations due to the weather and not meeting the min required number of passengers on the...More

Thank Renée Y

Hi Renee, Thank you very much for your kind detailed review, what a way to treat yourselves on your honeymoon! Excellent to hear Maddy looked after you and took all steps necessary to get you out on a flight with changeable weather conditions. Having some...More

McLuvin78

Sydney, Australia

82

Reviewed 3 weeks ago

1st rate

Review of: Milford Extended

These guys are great. I cannot recommend Helitours highly enough! I've used them for sightseeing and remote back country access a number of times now. The staff are friendly, pilots are superb and the machines are well kept!

Thank McLuvin78

Hi McLuvin78, Thank you for your great review, excellent to hear you had a wonderful experience with us on several occasions, We look forward to seeing you again soon, Cheers Paul and Katherine

natasha l

2

Reviewed 4 weeks ago via mobile

Amazing! A 'must do' when exploring NZ

We could not fault the service both at the site and in the air. Our pilot was accommodating and knew the area so well he was able to provide insight and some history. The route was incredible and breathtaking and when we landed on the...More

Thank natasha l

Hi Natasha, Thank you for your time to write a valued review, it was great having you join us out on our glacier flight. We trust you had a memorable experience and your pilot took some amazing photos, flying through the Southern Alps alone is...More

Scherby

63

Reviewed 29 July 2018 via mobile

Amazing experience

Scenic flight above Queenstown with landing in the snow above the mountain. Very friendly staff always up to take pictures and helping making this experience as memorable as it can be. Thanks team definitely recommend it!More

Thank Scherby

Hi Scherby Thank you for your kind review, You get a great view from high above Queenstown on our local flights, excellent to hear our friendly staff looked after you to make it extra special for you guys, I trust your pilot got some great...More

Sean M

9

Reviewed 25 July 2018

Absolutely incredible.

Review of: Milford Extended

Unbelievable flight to Milford Sound yesterday. If you think Queenstown is beautiful from ground level you need to get up above it. It's mind blowing. Snow capped mountains literally as far as the eye can see, bluebird sky, Milford Sound by air... You have to...More

Thank Sean M

Hi Sean, Great to hear you had an unbelievable flight as you described! The Milford Sound extended is one of our favorites, seeing multiple different environments from the air but also having 3 landings to experience it from the ground for photos was a great...More

cassiebrennan

Dublin, Ireland

2312

Reviewed 19 July 2018 via mobile

Worst experience of my 4 years in Queenstown

Would bot recommend got told wrong time to meet by staff, even so turned up early then got called a liar try to relsole this and was just told more lies! Read disappointed really expected better. To sum up the story never got to go...More

Thank cassiebrennan

Hi Cassie, We are disappointed you have taken to Tripadvisor to vent your frustration of what was a simple mistake made by your brother. We have carried thousands of other very happy customers who manage to turn up ontime and are respectful and friendly. As...More

Robert C

Sydney, Australia

153

Reviewed 18 July 2018 via mobile

Insane experience.

An amazing way to experience and view of Queenstown from above. The scenery and flight are both a great and must do experience. The team is super friendly and attentive. From the transfer pick up with Matt to the safe and commentary filled flight with...More

Thank Robert C

Hi Robert C Thank you for your great review, Glad to hear you had a good experience with our friendly team of Matt and Ben looking after you, you can certainly see alot from the air but also when you land to get out and...More

WarrenJ224

746

Reviewed 4 July 2018 via mobile

WOW, just WOW!!!

Clear blue skies over Queenstown, little to no wind, cool, crisp winters afternoon. We were collected at The Station as arranged and perfectly on time and driven to the Heli Tours office located at the airport. Both there and back the shuttle drivers were excellent,...More

1 Thank WarrenJ224

Wow! What do we say to that review! Thank you very much for taking the time to tell us about your experience with us. The last few weeks here in Queenstown have been amazing with clear skies, sunshine, no cloud and no wind. You certainly...More

DJLengYein

22043

Reviewed 25 June 2018 via mobile

Pray hard to NOT get fatter people or else its super cramped and middle seats basically cant even enjoy being there

Overall it is ok I guess i thought we got to land on snow and take pictures and i was only half right The helicopter’a engine is still on so badically u cant take pictures near the helicopter just few steps further away for safety...More

Thank DJLengYein

Hi DJLengYein, Thank you for your detailed review, we are disappointed your flight did not meet your high expectations and have looked into the flight taken. You booked through your travel agent for a share with others Alpine Snow landing last week. The flight went...More

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Questions & Answers

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heyymateyy

Would I need to book in advance for August?

21 April 2018|

AnswerShow all 2 answers

I’m only seeing this now! Ha! We didn’t book in advance, at all. We found a last minute deal. We were there in January, and it was quite busy. The weather in August is much different, perhaps less sunny days, so maybe the... More

Ruby S

What is the best time to visit the glacier? is there any months that are hard to travel in/ too hot? we're also planning on doing lots of trekking, if anyone knows a great time of year.

25 June 2015|

Answer

Hi Ruby S, you can visit the Glaciers anytime of the year, Summer is generally best, but Autumn is cooler and but good days moving into Winter which the weather can be quite changeable but also some good clear days and... More