Traveller Overview

5.0 225 reviews

Excellent93%
Very good1%
Average1%
Poor1%
Terrible4%

Travellers talk about

“cecil peak”(13 reviews)

“snow landing”(12 reviews)

“pilot paul”(6 reviews)

About

Heli Tours Queenstown is locally owned and operated by Paul and Katherine Mitchell, New Zealanders who grew up in the Queenstown and Canterbury regions. With a passion to showcase their extensive knowledge of the local geography and history, Heli...more

Open Now

Hours Today: 7:00 AM - 7:00 PM

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Suggested duration: More than 3 hours

As featured in One Day in Queenstown

Contact

| Queenstown International Airport, Queenstown 9348, New Zealand

Website

+64 3-451 0515

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Reviews (225)

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1 - 10 of 221 reviews

SushMush

Christchurch, New Zealand

3626

Reviewed 2 weeks ago via mobile

Breathtaking experience!!

This has been great experience for me and my husband. We had availed a discounted rate from bookme.co.nz. The Heli experience was for 20-30 mins but it was worth every bit of it. The pilot took us to top of the snow covered mountain and...More

Thank SushMush

Hi Sushmush Thank you for your review, excellent to hear you and your husband had a wonderful time on our Alpine snow landing. You get excellent views over the Southern Alps and surrounding areas of Queenstown. We trust your pilot got some great photos and...More

wiljor

Cancun, Mexico

10798

Reviewed 2 weeks ago via mobile

Absolutely awesome

Wow, where to begin!!! After having our trip canceled due to weather for 2 days we finally got a break. Hell Tours picked us up at our hotel and took us to their heli pad to start our journey. We took the Milford Sound extended...More

1 Thank wiljor

Hi wiljor Thank you for thanking time to write a wonderful review. Great to hear we could get you out with the changeable weather in Milford Sound.(we generally can fly to Milford Sound 250 days a year) The Milford Sound extended is one our most...More

EllieTYC

1

Reviewed 3 weeks ago

Poor customer service

Unfortunately we weren't able to do the Milford Sound tour (due to low booking numbers) however this was not the issue. We found the customer service to be poor and very unhelpful. When we asked for a refund, we were told this was not possible...More

Thank EllieTYC

Hi Ellie, Thanks for taking time to let us know about experience. We looked into your booking which you booked through a 3rd party discount website with specific terms and conditions, as you mention one of them was minimum numbers of which was not met...More

Greenfieldsontour

NZ

7561

Reviewed 3 weeks ago via mobile

Simply Amazing.

Review of: Heli Scenic Soaker

If you’re thinking about it, just do it, you won’t regret it! We had the most amazing couple of hours, makes you so proud to be a kiwi. Our pilot, Matt, was great. Made sure we all had photos of our great memories and added...More

Thank Greenfieldsontour

Hello Greenfieldsontour Thanks for you great review, New Zealand has a special place in everyone's hearts and is a hidden treasure to our International guests. Excellent to hear Matt looked after you and made sure you felt comfortable and got some amazing photos for you....More

Michel_traveler

Amsterdam, The Netherlands

44

Reviewed 4 weeks ago via mobile

Simply amazing - highlight of my time in Queenstown!

This was by far the best experience I’ve had in Queenstown by far, possibly the best experience of my vacation. I’ve never done a heliride before, considering it’s always quite expensive, and I was surprised to find that they’re pretty cheap in Queenstown! I got...More

Thank Michel_traveler

Thanks Michel_traveler, Great to hear from you, that's excellent you had the best experience with us and even the best on your holiday. All our guests are required to call in the morning of the flight as the weather may change as it does change...More

kellielafontaine

Adelaide, Australia

73

Reviewed 9 October 2018 via mobile

Amazing experience

My daughter & I had an amazing experience today with the Heli Tours Queenstown, I’m still smiling! We booked online & the communication and professionalism of both the office staff & pilot were excellent. We were absolutely blown away by the views, amazing! I’d thoroughly...More

Thank kellielafontaine

Hi Kellielafontaine, Thank you for your kind words, it was our pleasure having you join us with your daughter. The views from the Helicopter are amazing, to experience something unique and different for the first time is a challenge but very rewarding. We wish you...More

emmatsv

Townsville, Australia

1

Reviewed 1 October 2018 via mobile

A highlight of our trip

We booked the 20 minute Queenstown Scenic Flight and Mountain Landing only this morning after our previously booked fixed wing plane flight to Milford Sound was cancelled due to bad weather further south. It was actually a gorgeous sunny day in Queenstown and we had...More

Thank emmatsv

Hi Emma, Thanks for taking the time to write a review! Unfortunately Milford Sound is very prone to weather cancellations but can have sunny weather here in Queenstown at the same time. Excellent to see Queenstown from a different view, we take extra care to...More

Sabrina P

3

Reviewed 27 September 2018

Increible and smooth journey

My partner and I took the 20' flight for a different view of Queenstown. It was the first time either of us had step foot on a helicopter so we were as excited as scared, but Helitours made us feel safe the whole time. The...More

Thank Sabrina P

Hello Sabrina, Thank you for your honest review, doing something for the first time is always nerve racking but our excellent staff do their best to assist all passengers. Stepping out on the mountain for photos is a once in a lifetime experience, glad to...More

Anthony A

Adelaide, Australia

15962

Reviewed 14 September 2018

Ride of our lives!

We were surprised with this amazing tour as part of a wedding gift. The guys made us feel so comfortable and excited for the ride. It was safe, fun and absolutely life changing! I would recommend it for anyone who is up for a bit...More

Thank Anthony A

Hi Anthony, What a fantastic wedding gift! And congratulations too! Thank you for your review, glad to hear we made an impression on you both. Seeing Queenstown and the mountains from a different view, experiencing a landing on the snow and breathing in the fresh...More

Renée Y

1

Reviewed 6 September 2018

Honeymoon Highlight

Review of: Milford Extended

This was the best decision we made on our Honeymoon! Maddy at the desk was an absolute gem to coordinate with. We signed up for the Friday and had cancellations due to the weather and not meeting the min required number of passengers on the...More

Thank Renée Y

Hi Renee, Thank you very much for your kind detailed review, what a way to treat yourselves on your honeymoon! Excellent to hear Maddy looked after you and took all steps necessary to get you out on a flight with changeable weather conditions. Having some...More

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Questions & Answers

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heyymateyy

Would I need to book in advance for August?

21 April 2018|

AnswerShow all 2 answers

I’m only seeing this now! Ha! We didn’t book in advance, at all. We found a last minute deal. We were there in January, and it was quite busy. The weather in August is much different, perhaps less sunny days, so maybe the... More

Ruby S

What is the best time to visit the glacier? is there any months that are hard to travel in/ too hot? we're also planning on doing lots of trekking, if anyone knows a great time of year.

25 June 2015|

Answer

Hi Ruby S, you can visit the Glaciers anytime of the year, Summer is generally best, but Autumn is cooler and but good days moving into Winter which the weather can be quite changeable but also some good clear days and... More