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Writing this review to let others know our experience. Pros: Emily our guide was great. Craig our jet boat driver was great as well. Scenery was beautiful. Cons: Unbeknownst to us the lunch provided has to be carried by you. We shared a backpack so we didn't have enough space. Lunch was sub-par in our opinion. Lunch bags were cheap and ripped. Jackets were also provided which was great as they were very nice jackets but had we known we wouldn't have packed our own jackets as was noted to bring. Never went to the "Maori cave" noted in the "Highlights" nor did we stop at the cafe in Glenorchy. Summary: Over-priced…
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Date of experience: January 2020
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Response from Lucy_L_NTT, Marketing Manager at Guided Walks New Zealand
Responded 4 Feb 2020
Kia ora TravelBug1010479, Many thanks for taking the time to place a review on your recent experience, your feedback is very valuable to us and we will be taking immediate action to address the concerns you raise about the quality of your lunch. We will also be sure to update the content in our collateral to make it clear that there is an option to borrow jackets instead of using your own and that your lunch needs to be carried. Our sincere apologies that your trip did not include a visit to the cave as mentioned on our website or the stop at the cafe in Glenorchy, we will follow up with our team in relation to this. We're really pleased to hear that you found the scenery to be beautiful and the quality of our guiding and jet boat driving to be great. Thanks again and safe travels. Ngā mihi Lucy
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Review of: Walk the Famous Routeburn Track
On January 12, we had a super nature walk with Stephen who was a very knowledgeable on the plants, trees, birds and animals. We thoroughly enjoyed our time with Stephen as he is truly a great naturalist, a good communicator and is thriving in the outdoors which he obviously loves. Highlight was the view at the end of a short climb with great 360 views and Bob’s Cove.…
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Date of experience: January 2020
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Response from Lucy_L_NTT, Marketing Manager at Guided Walks New Zealand
Responded 23 Jan 2020
Kia ora Allison Many thanks for taking the time to place a review on your recent Lakeshore Forest & Bird experience with Guided Walks. We're really pleased to hear you thoroughly enjoyed your time with us and it sounds like you've gained some new knowledge of the area as well. We'd agree it's a great view from the top! Thanks again and safe travels. Ngā mihi Lucy
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This one day hike will provide you with a most excellent memory of NZ and its natural landscape. The hike wasn't easy but is doable for amateur hiker. Stephen was our guide and was incredible with the pace, information, and care.
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Date of experience: January 2020
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Response from Lucy_L_NTT, Marketing Manager at Guided Walks New Zealand
Responded 23 Jan 2020
Kia ora easttraveler271 Thanks very much for taking the time to review your Famous Routeurn Track experience with Guided Walks NZ. We're thrilled to hear you enjoyed your day with us on one of New Zealand's most iconic tracks and would have to agree that this is a great way to get taste of New Zealand's diverse natural landscape. Thanks again and safe travels. Ngā mihi Lucy
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Review of: Walk the Famous Routeburn Track
Had a wonderful afternoon with Dylan walking around the trails of Bob’s Cove. Easy walking and wonderful views. Very knowledgable guide and a great, safe, driver. Excellent afternoon
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Date of experience: January 2020
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Response from Lucy_L_NTT, Marketing Manager at Guided Walks New Zealand
Responded 6 Jan 2020
Kia ora Ross Thanks so much for taking the time to place a review on your recent Lakeshore, Forest and Bird guided walking experience. We're thrilled to hear you had a wonderful afternoon taking the in the views, flora and fauna around the area, and found Dylan to be knowledgeable guide. Thanks again and safe travels. Ngā mihi Lucy
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The Hollyford trail was a true gem, not a tourist hot spot and such wonderful and diverse environments are encountered. If you're looking for something a little different in your hikes I highly reccomend this trail. The guides were fantastic, the food and service impeccable.
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Date of experience: November 2019
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