Hi there, We have sent you a private message regarding your refund.

I think July we be slower season than summer. I drove there and would like to Enjoy The journey without being hurry to catch Departing time. We tried our luck though to come without ticket and it was a Good decision. We chose Mitre Peak because Its smaller boat and The timing was just nice, and turn to be a right choice.

They have a list of regular pickup locations. If you are not staying at one of those places, you will have to meet them. We met them at the Crown Plaza, which was a short walk from our lodging. When you book, you tell them where you are staying and they will inform you of the closest stop. No restrooms on the shuttle that we took, but we did make a few stops.

Yes, we did it on two waterfalls.

For better Milford Sound cruise rates, I recommend you check those offered by Book Me. However, take into account demand factor during your proposed dates and also your larger group size. For travel time, please consider whether many busses will be clogging the roads at that time. I chose an earlier cruise to avoid heavier traffic on the trunk roads to Milford. Good move to start journey nearer Milford instead of Queenstown. I stayed the night in tiny Manoupori, 30 minutes drive south of Te Anau.

On the way we just stopped at mirror lakes and Upper Ellington. We got an early boat so as to miss the tour buses and this worked well, as we came off the boat lots of buses arriving. We then took our time going back in the afternoon and stopped at the chasm, pops view, Ellington valley. There are loads of stops though and it's worth downloading the Te Anau - Milford Highway map. if you google those words it should come up - it's on the doc.govt.nz website. sorry trip advisor doesn't seem to allow me to put a link in

Hi Diane, Whale watching is not available at Milford sound but in October and November we do get the occasional sighting of Humpback Whales off the coast and sometimes actually in the Fiord itself. The Humpback Whales migrate south to their Antarctic feeding grounds from their summer breeding grounds in the tropics. In October 2016 we were lucky to see a number of whale in the Fiord and just off the coast. Thank you for your question

I think it's good u book now, because the city it's really busy. :)

Yes, wheel bound customers are welcome to take part in the coach-cruise-coach, however their chair would need to be collapsible and they would need to, or if they are able, to be carried or walk up some stairs to their seat on the bus. On the vessel, once on board they would be restricted to certain areas. For example if they choose to be on top they would need to stay there. With the movement of the boat it becomes tricky maneuvering around. Also once inside, there are large bottom sills on the doors and they would be difficult to negotiate as well. I hope this information helps for your trip!