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Vincent George Travel

Dunedin, New Zealand
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About Vincent George Travel
Our extensive travel experience is matched by unparalleled customer focus and attention to detail. We are with you from the time you step aboard until you walk back through your front door.
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Vincent George Travel
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karencrussell928 wrote a review Nov 2017
Christchurch, New Zealand4 contributions
I booked flights to Scotland for myself and 9 year old daughter with James. He provided a fantastic service and kept me updated during the process. On our return journey our plane was diverted which caused a long delay which meant we would miss our connection in Auckland. I was unsure what I would do about organising a later connection and was concerned that we may need to spend the night in Auckland. I needn't have worried as when we arrived in Melbourne I received a text from James advising me that a later connection in Auckland had been booked already! It was such a relief. After arriving in Auckland I mistakenly left my phone, iPad etc at Auckland security. James took matters in hand and after having emailed Emirates to check what could be done he also reached out to his friends to check if anyone was in Auckland and would be able to bring me my items. Thankfully one of his friends agreed to do this and James dropped them off to my house in Christchurch. I certainly received an excellent personal, professional service and have, and will continue to, highly recommend James and Vincent George Travel to my friends.
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Date of experience: October 2017
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Response from Rosann C, Co-owner at Vincent George Travel
Responded 16 Nov 2017
Thank you for your review on James -Vincent George Travel broker. He is amazing and we are so proud to have him as a broker on our team. James has exceptional attention to detail with superb knowledge of all travel services. We are delighted you have acknowledged his professional attention to your travel requirements. We pride ourselves greatly on the service we bring to our clients not only when plans go smoothly but also when on occasion when unforeseen inconveniences occur as they often do in the world of travel the team are on hand to assist. Thank you for your rave review and appreciation. Welcome home!
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Jason H wrote a review May 2017
Denarau Island, Fiji2 contributions
Travelling with young children is never easy so it's important to have a travel agent that is empathetic towards the needs of the whole family. Rosann and the team are always our first and only choice when it comes time to book a holiday and we've never been let down. Exceptional service and great knowledge!
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Date of experience: April 2017
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Lisa_Taimalie wrote a review Nov 2016
Dunedin, New Zealand12 contributions5 helpful votes
Rosann organised flights to Japan and accommodation in Tokyo for a group of 12, some from Dunedin and some from Milton, offering different options to suit the various needs of each, organising insurance as required - all planning hassle free and seamless. Rosann's recommendation of Flyhidrate was gold - worked a treat - no jetlag or swollen feet! Will definitely use Rosann again!!
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Date of experience: October 2016
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Response from Rosann C, Owner at Vincent George Travel
Responded 16 Nov 2016
Thank you for your review Lisa, It was a pleasure working with your group. We are huge advocates of Flyhidrate created here in Dunedin , NZ its an amazing product! We are really pleased it worked well and also your travel plans were hassle free. We look forward to planning your next break away. Rosann
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Lisa B wrote a review Jun 2016
Dunedin, New Zealand3 contributions
Rosann and Vince planned our family another brilliant holiday. There attention to detail meant our trip was hassle-free. We highly recommend Vincent George travel!!
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Date of experience: June 2016
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Jeb wrote a review Jun 2016
Dunedin, New Zealand33 contributions26 helpful votes
We have just returned from a three week holiday taking in Vietnam, Cambodia and Singapore. Rose made all the arrangements and recommended what to see and do and was very open to any suggestions we had along the way. We would highly recommend Rose (she is a wealth of knowledge on Vietnam in particular) for any travel to this area - the tour company she uses in Vietnam/Cambodia is first class with exceptional guides and NO pressure at all. When we were 'bumped' on one of our flights and knew we had a guide waiting at the airport to meet us, we simply texted Rose who notified the agency and when we arrived 5 hours late, we still had a smiling guide waiting for us - fabulous. We had Rose recommended to us and are very grateful that we used her services. If we are lucky enough to travel again, we will be using Vincent George Travel again to make our arrangements. A BIG thank you
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Date of experience: May 2016
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Response from Rosann C, Owner at Vincent George Travel
Responded 6 Jun 2016
Thank you both so much for using our services . Client satisfaction and safety are paramount to us and we are delighted this has shone through for your holiday in addition to a great time . We look forward to organising your next adventure . 😊 welcome home ! Warmest winter regards Rose
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