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Coastal Pacific Train

Christchurch, New Zealand
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About Coastal Pacific Train
The Great Journeys of New Zealand operate three long distance trains and three inter-island ferries that take passengers across New Zealand in comfort and style through some of the most scenic areas of the North and South Islands. The Coastal Pacific train travels between Picton & Christchurch in the South Island. It's a dramatic tour of New Zealand's coastline between the Pacific Ocean and the breath-taking Kaikoura ranges. The Coastal Pacific journeys through 22 tunnels, across 175 bridges and past spectacular wildlife and marine-life. Coastal Pacific services connect with the Interislander ferry at Picton to provide onward travel to and from the capital city, Wellington. The Great Journeys of New Zealand also operate the Northern Explorer (previously the Overlander) between Auckland and Wellington, and the TranzAlpine between Christchurch and Greymouth.
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Hours Today: 7:15 AM - 6:35 PM
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MHfamily wrote a review Jul 2021
Wellington, New Zealand64 contributions41 helpful votes
Booked a winter trip during school holidays and so glad we did. Lady at checkin was super friendly and helpful. Staff on train were lovely. Train was very comfortable and views were wonderful. Plus lots of seal spotting and gorgeous dusk light. One tip - if you want dinner on the train, order early and ask them to put aside for you for later as options sell out. We all really enjoyed the trip - even our kids who are teens. Definitely recommend.
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Date of experience: July 2021
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Response from Kirsten_GJNZ, Online Crew at Coastal Pacific Train
Responded 1 week ago
Kia Ora MHfamily, Thank you so much for taking the time to write this wonderful review! We are so pleased to hear that you had great trip with us on the Coastal Pacific. It’s great to hear that the staff were lovely – they will be pleased to hear your comments. The Coastal Pacific is such a beautiful scenic trip travelling right only the coastline! Thank again for your review and we hope to see you again soon. All the best, Kirsten | The Great Journeys of New Zealand
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cybertrav wrote a review Jul 2021
New Zealand479 contributions24 helpful votes
Ten years ago we booked a trip from Christchurch to Wellington travelling on the Coastal Pacific train then the ferry. Unfortunately, due to the ChCh earthquakes and lack of demand, a bus was substituted for the train. We were gutted but last weekend we finally got to do the train trip from Rangiora to Picton return. It did not disappoint especially since we were lucky to have fabulous weather. The entire experience was brilliant with the train being far more smooth and comfortable than any we have travelled in Europe. We are very familiar with the road route so it was great having different scenery on the sections where the train travelled away from the road. Quite a few people on rural properties came out to give a cheery wave at us as we passed. The scenery along the Kaikoura coast was stunning with snow capped mountains on one side and the sea on the other. Look out for all the fur seals lounging around on the rocks, particularly north of Kaikoura. We thoroughly enjoyed ourselves and were surprised at how full the four carriages were given that NZ's borders are closed. If I had one complaint it would be that the aural notification of the commentary could be a lot louder. No one wants to wear the headphones for the entire journey so it would be helpful to have a much louder "ding" to indicate when to put them on ready to listen.
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Date of experience: July 2021
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Response from Karen_GJNZ, Online Crew at Coastal Pacific Train
Responded 2 weeks ago
Kia Ora! Thank you so much for taking the time to leave your fabulous review! We are so glad we could welcome you back after all these years to an enjoyable and comfortable scenic journey. It would have been so interesting for you to see such a difference in the landscape! So pleased to hear about your great trip with us though. We do hope to welcome you back again soon! I will ensure to pass your feedback on about the commentary alerts. Best Wishes, Karen | The Great Journeys of New Zealand
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Joanne M wrote a review Apr 2021
9 contributions
We were really disappointed that our Scenic Plus trip was cancelled and Instead we were given ‘bank; seats in both directions of our return journey with a $25 cafe voucher. For a couple in their 80’s, it is not the trip we had envisaged if we had to walk and jostle our way to the cafe. Of course we could have cancelled the whole trip but we were advised of the change at such a late date that it would have been an even greater inconvenience to change our other entwined bookings. A group booking of 6 Aucklanders in their late 50’s made the journey even more unenjoyable. We sat in carriage A row 7 and they were two rows in front. They were loud, drunk, and ‘cheerful’! Why they were served with 5 large bottles of wine and the main offender 9 bottles of beer, is hard to understand. I hated the noise, banter, racist comments and imitations of their religion which they carried on with throughout the whole journey. I expect the staff to monitor this sort of behaviour as they would in an aircraft to make sure that we are all enjoying our trip.
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Date of experience: April 2021
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Response from Kirsten_GJNZ, Kirsten at Coastal Pacific Train
Responded 18 Apr 2021
Kia Ora Joanne W, Thank you for taking the time to write this review. We do apologise for the inconvenience caused to you because of the Scenic Plus service being cancelled. This was due to an urgent operation reason and has now been suspended due to this. We are also sorry to hear that another group of customers impacted your experience with us. Where possible our staff will monitor behaviour of our customers but unfortunately there is only so much, we can do. Once again, we do apologise for the inconvenience that you experienced on our Coastal Pacific service. I hope the rest of your trip was lovely. All the best, Kirsten | The Great Journeys of New Zealand
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Resort829690 wrote a review Apr 2021
Newcastle upon Tyne, United Kingdom21 contributions3 helpful votes
+1
Trip taken after completing Queen Charlotte tract Highly recommended Amazing scenery Good food and wine Absolutely relaxing Amazing hosts Gary.Matt and Michela
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Date of experience: April 2021
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Response from Karen_GJNZ, Online Crew at Coastal Pacific Train
Responded 15 Apr 2021
Kia Ora, Thank you for your lovely feedback. What a great thing to do after completing the Queen Charlotte. We are so pleased to hear you enjoyed the food, beverages and staff service. We hope you to see you again! Best Wishes, Karen | The Great Journeys of New Zealand
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j3anni3 wrote a review Apr 2021
Wellington, New Zealand12 contributions3 helpful votes
Check in easy. Nice big seats for the trip. Views from both sides of carriage the large windows. A nice way to see the progress made after the earthquake without having to keep your eyes on the road when driving. A lot of stops while track being upgraded. Leaving on the 7am train it was dark for first hour of trip so couldn't see much. Nice relaxing way to see the country.
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Date of experience: April 2021
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Response from Karen_GJNZ, Online Crew at Coastal Pacific Train
Responded 15 Apr 2021
Kia Ora j3anni3, Thanks so much for your wonderful review. We are so pleased you had an enjoyable and comfortable trip onboard Coastal Pacific. Travelling by our scenic journeys is a great way to sit back and relax whilst seeing New Zealand! Thank you for travelling with us and we hope to welcome you onboard again some day. Best Wishes, Karen | The Great Journeys of New Zealand
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