Mt Hutt Ski Area
Mt Hutt Ski Area
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4.0
4.0 of 5 bubbles193 reviews
Excellent
111
Very good
49
Average
11
Poor
12
Terrible
10

jiji dave
Emirate of Abu Dhabi, United Arab Emirates7 contributions
1.0 of 5 bubbles
Aug 2023 • Family
I had the most disappointing experience with buying a season pass that costs a lot of money for the whole family.

We went there on Saturday 26Aug 2023 to snowboard. They stopped us on the parking where you need to have your chains fitted and said no one was allowed in the mountain because the parkings up were at full capacity. They said we had to wait for at least 2h to see if any space would free up the mountain. No shuttle bus offered. They just want to make money but don't care about their customers driving all the way from Christchurch and spending more than 100$ to get there for nothing. Really bad management. I am not buying a pass again.
Written 26 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for your feedback. When our car parks are full they are full. We don't have enough vehicles to pick guests up from the info booth car park area. We have to wait for one out and one up. In 2024 we are looking at making our top car parks for those who have full cars to park in and those who are single will need to park in our lower car parks and shuttle. We have seen increased single vehicles arrive and others who are full cant get up. 99% of our guests come from CHC. We do wish you all the best in which ski area you choose to ski this year.
Written 20 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Teresa L
Auckland Central, New Zealand15 contributions
5.0 of 5 bubbles
Jul 2023
My partner and I did the Intro to Snow course and loved it! All the staff were friendly and the mountain itself was amazing to ski. Our instructors (Sophia, Lara, Haruko, Jay) were incredible and helped us to advance our skills quickly while having a lot of fun. We hope to come back again soon :)
Written 31 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheers, have passed on your comments to our team. Thanks Team @ Hutt
Written 20 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tilly J
1 contribution
1.0 of 5 bubbles
Jun 2023 • Family
Mount Hutt admin staff are the worst. I was advised in writing that there would be half day sessions for children for $119. I planned my trip budget around this information. I tried for over a month to book my sessions in and followed up numerous times only to be advised that the information given to me was incorrect. I planned my flights and accom based on the information they gave me, I would have booked elsewhere if they had given me the accurate information but now I am stuck on this mountain. Despite the fact that they know they are wrong, the Head of Customer Service, Ceri, has refused to honour the price quoted to me or come up with options that suit mu family. In fact her service is so poor that I need to follow up multiple times per day to even get correct information as their website is riddled with wrong information. I’m still waiting for Ceri to reply to my latest email.
I've always loved going to Mt Hutt and the staff on the actual mountain are fabulous, unfortunately the shocking website with incorrect information and staff members like Ceri who cannot think outside the box and provide quality customer service ruin it for everyone.
I certainly don't recommend this mountain for
families.
Written 9 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sorry about your visit to Mt Hutt wasn't what you expected from us or our staff. Team @ Hutt
Written 20 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Marcelo
Auckland, New Zealand436 contributions
5.0 of 5 bubbles
Jun 2023 • Friends
We did a little road trip to the ski area without snow. The road is quite scary but the view is incredible. There's heaps of things to do like mountain biking hiking etc.
Written 5 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yeah cheers for your feedback. Team @ Hutt.
Written 20 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Acineto
Auckland Central, New Zealand23,152 contributions
5.0 of 5 bubbles
Sept 2022
We did have a short day since we had to drive up from Fairlie. It snowed the day before so we had to chain up and that ate more mountain time. We didn't get to the snow until around 1100. The snow was really soft and powdery which was nice. Unfortunately, it was well used so it was quite lumpy both on and off-piste.
There were three lifts. The North-West express, the closest to the cafe, led to the beginner's runs. The snow here was nice and there were powdery patches off-piste. some areas were a bit icy or very mogully, particularly in the bowl area. The summit chair goes all the way to the top. There were quite a few nice runs along here albeit a bit lumpy. There was also a trail that headed to the Virgin Mile to get along the edge of the resort. It had really nice views when the clouds left. the last chair, towers triple, is in a difficult area. I was wanting to head down through international but it was already late. I was able to ride up from halfway up though. That entry is near the top carpark and has an entry into the log chute.
The base has a few eating options including a restaurant (Opuke Kai), a coffee kiosk (Sixteen10) and the Sky High Cafe. The cafe does have its own seating inside but you do need to purchase food from there. Otherwise, there are a few seats inside and quite a few outside.
I quite enjoyed my time at Mt Hutt but would have preferred a smoother ride. The powder probably didn't help with that but did add something different to the trip.
Written 14 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Petelodge
Rotorua, New Zealand67 contributions
5.0 of 5 bubbles
Sept 2022
Great terrain for all levels and a cool terrain park for a bit of extra spice...
Even on the Sunday - the lines weren't too long and only 2-5 mins.
During the week was epic and zero lines even on the powder day.
Stayed in Methvan and chch - both easy commutes.
Written 28 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Anthony
Auckland Central, New Zealand6 contributions
2.0 of 5 bubbles
Aug 2022
Year on year recently we have been endlessly let down by the poor management at Mt Hutt. Our Most recent was during a Friday we looked at the report and decided to make the trip from Christchurch, at around 9:30am.

The main page of the website touted "Open" and Sunny.

We drove to the bottom of the access road, only to be greeted by a Digital Sign saying "Road Closed" and a Queue of traffic.

When asking the "Mountain" staff what was happening, The Justification was "Carparks are Full!", We asked about the Bus Service from the Bottom of the Access road only to be Told "We don't run a Bus server nor ever have, Funny that We have been returning customers for over a decade and there has always been some form of Bus Access, especially on Days that the Car Parks are full.

This will be the last Season Pass we purchase with NZ Ski.
Written 27 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nikkolas
3 contributions
5.0 of 5 bubbles
Jul 2022 • Family
Great snowboarding.
Dislocated my shoulder. Max and Rob rescued me off their patrol and carried me down the mountain.

Dr Kate and the beautiful Nurse Bridget gave me some sweet drugs to numb the extreme pain. And set my shoulder back in! 😂

Huge thanks to the patrol teams and emergency team on the mountain. 😊
Written 8 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for your comments. We have passed your appreciation onto our Medical team. Hope you are feeling better. Team @ Hutt
Written 20 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mike P
Methven, New Zealand61 contributions
1.0 of 5 bubbles
Oct 2021 • Family
While skiing today, my family approached the ski. Chair lift, the mountain manager James McKenzie, was working on the turnstiles, right next to the public all queuing up to go through the turnstiles and onto the lift, he was less than half a meter from the public, and not wearing a face mask.
I asked him why he's not wearing a mask, he said he's working on the lift, again I asked but why are you not wearing a mask? Again he said he's working on the lift, at this point I was through the turnstiles, he called for the lift to be stopped, causing queues behind us, all getting upset by his use of power to stop the lift and made out it was my fault for asking him why he's not wearing a mask. I accompanied him away from the que, he still wouldn't explain why the mountain manager is above the rules that the whole country has to abide by.
I took a photo of him not wearing a mask which he was happy with,but when I told him I'm going to report him, he told me that skiing at mount hutt was a privilege and do I realize that he could cancel my ski pass next year! I don't take kindly to being threatened, so I left him, and intend to report him for abuse of power and threatening me. I have 2 witnesses to confirm this. On getting on the lift we watched him talking face to face with people behind us, still not wearing a mask....
This behavior for the mountain manager is not acceptable.
Written 15 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kirsty McInnes
1 contribution
1.0 of 5 bubbles
Sept 2021
Mt Hutt and NZ Ski (remarks and coronet) have really not thought about how they treat their loyal customers, having taken the kids here for 5 out of the last 7 seasons, we will not ever return to a NZ Ski resort.

Their medical staff failed to assist injured customers leaving other customers to provide first aid and assist them off the run.

They refused to make any changes to terms and conditions for Covid affected season pass holders unless they had insurance. You had to prove you had booked and cancelled due to lock down to be eligable for any compensation. Even when asked if they could transfer some of the products (rentals) to a child who was in their area for the last 5 days of the season, they refused. Some how Mt Hutt seems to think customer retention is not important. 20x Adults and 4x Child season passes over the last 10 years didn't account for a single exception to be made. Its time to look at the Club Fields and alternative resorts. Cardrona All the Way!!!
Written 13 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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MT HUTT SKI AREA: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Mt Hutt Ski Area



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