Tory Urban Retreat

Tory Urban Retreat, Wellington: Hours, Address, Tory Urban Retreat Reviews: 4.5/5

Tory Urban Retreat
4.5
9:30 AM - 9:00 PM
Monday
9:30 AM - 9:00 PM
Tuesday
9:30 AM - 9:00 PM
Wednesday
9:30 AM - 9:00 PM
Thursday
9:30 AM - 9:00 PM
Friday
9:30 AM - 9:00 PM
Saturday
9:30 AM - 9:00 PM
Sunday
9:30 AM - 9:00 PM
About
- A Sanctuary in the city - A replenishing & relaxing Retreat that allows you to refresh your body & spirit in a haven of unique natural ambiance & calm. Tory urban retreat excels in your evolving spirit, health and wellness... A replenishing Tory Urban experience that allows you to refresh your body and soul in a sanctuary of tranquility and calm. Tory Urban Retreat has long been the destination of many a weary, stressed soul. With over 60 years of experience in relaxation, this makes us one of the capital city's best establishments to escape and relieve the stresses of day-to-day life. With our huge traditional Finnish Sauna, lush icy cold tranquil plunge pool, body treatments, relaxing massage therapy and an array of refreshments on offer Tory Urban Retreat is your ideal hidden oasis in the heart of the city. Our qualified & extremely experienced massage therapists are on hand to ease your stresses and strains away. Deep relaxation massage can be taken in a variety of time-slots and beautiful body treatments are available. The Retreat is a uniquely beautiful haven tailor made to give you an authentic relaxing experience. You will feel like you've stepped into a quiet, natural space that honours your wellbeing & provides you with the nurturing you need. Floatation therapy - in our state of the art dream-pod float tank. Experience a completely new state of mind & body with floatation therapy. This treatment reduces aches and pains whilst helping to improve mental and emotional wellbeing. Floatation therapy is an exciting and unique concept with a number of proven health benefits which can help anyone from stressed out city dwellers, to parents and sports enthusiasts. After you've floated with us enjoy your post float feeling of wellness & come back down to earth at your own pace in our Post Float Lounge. Enjoy complimentary organic fruit & beverages...take as long as you need...we certainly encourage you to stay as long as you want. Hyperbaric oxygen therapy is non-invasive, relaxing and healing treatment that provides your body with extra oxygen. The process involves breathing pure oxygen in a pressurized pod. Your blood carries this oxygen throughout your body. This helps fight bacteria and stimulate the release of substances called growth factors and stem cells, which promote healing. Sessions within the pod are relaxing and comfortable. You can read a book, listen to a podcast or audio book, watch a movie or simply sleep. ...and to compliment this therapy we have a Pulsed Electromagnetic Field Therapy (PEMFt) bed in our Hyperbaric therapy room. Indulge yourself in our retreat...Join us...Come & find your quiet new world...
Suggested duration
1-2 hours
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4.5
29 reviews
Excellent
24
Very good
2
Average
0
Poor
0
Terrible
3

Evan
1 contribution
Feb 2022 • Friends
The best sauna in New Zealand by a country mile. Amazing 6 degree chilled plunge pool.
But it’s the staff that’s the real point of difference.
Tonight Taylor went the extra mile to look after my bookings for the next month nothing was too difficult for her. It’s the little things that make the experience such a pleasure and keep me coming back week after week.
💯 highly recommend!
Written 23 February 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dom
2 contributions
Feb 2022 • Solo
All I wanted was to check the availability of massages and float pod sessions today. The 2 options I had to ascertain this information were: 1. Register with the website and create a log-in 2. Call and ask. The former was tedious and a bit over the top for a simple check of availability in my opinion. The latter only works if there's someone at the other end to pick up. I gave up after 6 attempts at calling. If this is the level of customer service I can expect before walking in the door maybe it's for the best I couldn't book.
Written 11 February 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Dxrh, My apologies for your obvious frustrations. We are limited with our booking system options here in NZ with regards to how many services we offer (and what can handle our needs). We have no options regarding the operating system of the registration and log in for users. With regards to calling and not getting an answer we are challenged with staff at present due to being in a very testing portion of a pandemic outbreak in our country. A bit of understanding would have been greatly appreciated. We most certainly would have called or emailed you back. And I can absolutely assure you that you would have been looked after 100% +++. If you check out our other reviews we very much pride ourselves in our attention to customer care. Our wonderful staff are doing their very best given the current situation. It's a shame you felt so unhappy that you had to provide this 1 star review in such challenging times. Wishing you all the very best, Management
Written 16 March 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Marie B
1 contribution
Sep 2021
Amazing experience every time I see Pascaline. She always goes the extra mile to make sure you get the best out of each massage. I highly recommend!
Written 19 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

2007noodle
Wellington, New Zealand72 contributions
May 2021 • Family
I have been going to the amazing Pascaline for over a year… I cannot recommend her enough, she goes to great lengths to ensure you have a relaxed and enjoyable massage.
Written 11 June 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Emily B
7 contributions
Jun 2020
I had an intuitive Balinese massage with Suz. It was incredible, she uses great techniques and massages the whole body including feet and hands. The essential oils used were beautiful too, highly recommended. Sauna beforehand was wonderful too. I went on aTuesday which is women only.
Written 11 June 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Bruce B
5 contributions
Feb 2020
I visited the Retreat a number of times during a long holiday in Wellington. The sauna is European style, i.e. expect nudity of both sexes and an atmosphere about as sexual as an afternoon tea party on the vicarage lawn. The management ask patrons to wear a towel round the waist, but on my visits this was largely ignored by both sexes, the lighting in the sauna is subdued anyway and when showering and using the plunge pool everyone is naked.
A great experience one I shall repeat on my next visit.
Written 3 March 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

dogmom1030
Wellington, New Zealand4 contributions
Aug 2019 • Solo
I visited Tory Urban Retreat for the first time for a 45 minute massage and 30 minute sauna.

I went on a “mixed” day and was the only woman at the sauna, but did not feel at all uncomfortable. All the other (dude) patrons were courteous and kept to spa rules. The sauna was spacious, clean, and relaxing. The plunge pool was great, and there are lounge chairs to rest in.

The massage I had was first rate. There were towels instead of linens, but this wasn’t a big deal (particularly for the cost). The masseuse was highly skilled. This was the best massage I’ve had in Wellington.

I thought about giving this four stars, as the facility is a bit bare bones, but for the price point (30 min sauna, towel hire, and 45 min massage for $74), cleanliness, professionalism, and ease of atmosphere, it gets top marks.

I plan to visit regularly. A hidden gem in Wellington.
Written 10 August 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Millie
Wellington, New Zealand2 contributions
Apr 2019 • Couples
Beautiful place, wonderful service, lovely staff and very friendly environment.

I really enjoyed the Finnish sauna and the plunge pool, will definitely come back.

Thank you very much
Written 15 April 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Barbara
1 contribution
Apr 2019 • Friends
Lot of men were nude and not covering their privates even if it was a mixed day.
So it was a bit strange for me, not what I was expecting for a relaxing moment.
By the way, the staff was often coming in and they didn't say anything regarding the nudity.
Written 11 April 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
It is a Finnish Sauna and therefore there is an element of nudity involved - we are sorry that you felt this way. We try extremely hard to make our space enjoyable by all and this is reflected in the fact that we have so many people who regularly come to our establishment and absolutely love it here. Our accommodating staff are very approachable and are always happy to go the extra mile to help any patrons out. They would have addressed the situation for you immediately if you had gone to talk with them. It's such a shame that you felt that you had to give us a harsh one star review rather than come to talk to us or email us (or use the feedback forms that we provide in every locker). We are more than happy to refund you your money if you would like to get in contact. Thank you, Tory Urban Retreat Management
Written 12 April 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

beaniewellington
Wellington, New Zealand228 contributions
Feb 2018
Miki may be little in size but she delivers an awesome deep tissue massage. I’ll be back for more! Miki can deliver whatever massage pressure and style you want.
Written 31 August 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about Tory Urban Retreat

Tory Urban Retreat is open:
  • Sun - Sat 9:30 AM - 9:00 PM