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Tauranga i-SITE Visitor Information Centre

Closed Now: 8:30 AM - 5:00 PM
Open today: 8:30 AM - 5:00 PM
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  • Excellent47%
  • Very good31%
  • Average20%
  • Poor2%
  • Terrible0%
Travellers talk about
“buses stop”(2 reviews)
“hot pools”(2 reviews)
“souvenirs”(5 reviews)
Tauranga i-SITE Visitor Information Centre: Information: local and national; Free itinerary planning; Travel reservations; Accommodation reservations; Activity and tour reservations. We also have a great range of souvenirs and gifts (lots of...more
Closed Now
Hours Today: 8:30 AM - 5:00 PM
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95 Willow Street, Tauranga 3110, New Zealand
+64 7-578 8103
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Reviews (67)
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All reviews buses stop hot pools souvenirs intercity nz attractions shop visitors cruise
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1 - 10 of 51 reviews
Reviewed 4 weeks ago

I went looking for glasses and they are not sold here, staff very confused and kept on trying to sell me trips on things.

Date of experience: November 2018
Thank CocotheClown2015
Taurangai-SITE, Front Office Manager at Tauranga i-SITE Visitor Information Centre, responded to this reviewResponded 3 weeks ago

Hi there. The Tauranga i-SITE Visitor Centre is a tourism office that gives information and sells tourism products. Sorry if there was a misunderstanding, but we are not an eye sight retailer. Hope you got sorted ok elsewhere. Thanks, Ronda

Reviewed 23 April 2018

Very convenient location. What I like most about this i-Site is that you can make bookings for the Kewpie harbour cruise here, since it's a weather-dependent activity that you can't book online on your own. The friendly staff helped me call up the cruise people,...More

Date of experience: April 2018
Thank Grace B
Taurangai-SITE, Front Office Manager at Tauranga i-SITE Visitor Information Centre, responded to this reviewResponded 4 May 2018

Hey Grace. Thanks so much taking the time to give feedback. Really appreciate your comments, and so glad we were able to help. cheers, Ronda

Reviewed 20 April 2018

In the centre of the city, this Information Site provides some of useful local information (if not all) for free. Plenty of maps and brochures and also for travels and attractions bookings including regional buses, trains and ferries tickets, as well as accommodation bookings, This...More

Date of experience: April 2018
1  Thank santo-trainsspotter7
Reviewed 4 March 2018

Tauranga area has many attractions so this is a must visit place as they have all the maps and brochures and the know-how.

Date of experience: March 2018
Thank Whitehavengirl43
Reviewed 21 January 2018

Mostly we were in to ask questions, not shop or pick up brochures. The staff was very helpful, polite and patient.

Date of experience: January 2018
Thank Ryan J
Taurangai-SITE, Front Office Manager at Tauranga i-SITE Visitor Information Centre, responded to this reviewResponded 23 January 2018

Thanks for your comments, which are really appreciated. Glad we were able to help :-)

Reviewed 22 December 2017 via mobile

Although a looong trip, being in Business Class helped as I could lie down and sleep for the longest flight from Johannesburg to Sydney. Qantas was awesome and I will definitely recommend them. My first trip to NZ : have found the parts I have...More

Date of experience: December 2017
Thank barbaras203
Reviewed 29 October 2017

Reently called in here to book tickets for a bus. Staff were super friendly and happy to help with questions etc. They have a large range of souveniers which is great for sending presents too.

Date of experience: August 2017
Thank J9421NBannab
Taurangai-SITE, Front Office Manager at Tauranga i-SITE Visitor Information Centre, responded to this reviewResponded 31 October 2017

Hi there. Many thanks for your review. Very happy we were able to help you out, and really appreciate your comments. Hope the rest of your trip is going well! cheers, Ronda

Reviewed 6 October 2017

A good range of souvenirs and some locally made items. Pounamu main attraction with recent (October 2017) selection pleasing for overseas visitors (not Canadian Jade).More

Date of experience: October 2017
Thank flyingkiwi2017
Taurangai-SITE, Front Office Manager at Tauranga i-SITE Visitor Information Centre, responded to this reviewResponded 9 October 2017

Thank you for your lovely review. As we are always doing our best to ensure that we have an attractive and unique range of product available for our visitors to take away as a genuine memento of their time here, it's great to know you...More

Reviewed 15 August 2017

really helpful providing lots of info unfortunatly this doesnt seem to result in reviews esp for the hot pools as there are very few international reviewers for this attraction well located as it is where the intercity and mana buses stop as well as the...More

Date of experience: August 2017
Thank chris c
Reviewed 26 July 2017 via mobile

Visitors to this beautiful city will be delighted to know that they will be treated with respect and kindness. The staff at this visitor centre are excellent and are keen to tell you about their wonderful city . The I site visitors centre has souvenirs...More

Date of experience: March 2017
Thank mackiandrade
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Questions & Answers
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3 January 2017|
AnswerShow all 2 answers
Response from Taurangai-SITE | Property representative |
Hi Sharen Thanks for your enquiry. Not sure which operator you booked for the hop on hop off to Rotorua, but yes they only visit the main city centre attractions once they get over to Rotorua. Wai-o-tapu is about 30 min... More
Madame B
8 November 2015|
Response from Taurangai-SITE | Property representative |
Hi. Thanks for your enquiry. Most cruise ship days there is a shuttle which comes over to the city centre. The cost is $10 return per person. Another option is to take the local bus for $3.20. There are also local tours... More