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Custom Day Tours NZ

Tauranga, New Zealand
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About Custom Day Tours NZ
Here at Custom Day Tours we specialize in making your excursions memorable, stress free, informative and fun. We work directly with you the client to design the tour that best suits your needs. We are a husband and wife team who love showing you the best we have on offer between Auckland, Tauranga, Rotorua, Taupo and the Coromandel. We offer private and group tours for cruise ship clients as well as personalized affordable tours for all tourists in NZ. We guarantee safe arrival back to your cruise ships on time and delivery to your accommodation for all other travellers. VIP travellers are catered for within Custom Day Tours and we welcome you to contact us for your private tour.
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Custom Day Tours NZ
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Lorrainec270 wrote a review Apr 2020
Edinburgh, United Kingdom27 contributions11 helpful votes
We were picked up at the Port, from our cruise ship, by Terry. This was a small group tour which I would definitely recommend. Terry’s passion shone through and he was a very informative guide. We had a stop at a beautiful beach for photos then on to the Kiwi orchard, which was fun. After a delicious ice cream purchased by Terry, we headed to the Redwood Forest then on to the thermal springs at Rotorua. We enjoyed a Maori welcome and had plenty of time to wander and take photos. Terry made this day special and we had a great trip.
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Date of experience: March 2020
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Response from CustomDayTours, Owner at Custom Day Tours NZ
Responded 15 Apr 2020
Hi Lorraine, Many thanks for taking your precious time to comment on our recent day together when your Cruise ship was berthed at the port of Tauranga. My sincere thanks for allowing me to show you just a small part of our beautiful country. We value our clients and do our utmost to ensure your time with us is a highlite of your cruise around New Zealand. Warm regards Terry PS Stay safe during the Covid 19 pandemic--my best wishes.
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355Barbara48 wrote a review Apr 2020
Inverloch, Australia8 contributions3 helpful votes
Terry was extremely knowledgeable and full of information. We were picked up in a clean and comfortable minibus and had an amazing day out from Tauranga, including Rotarua. He explained about the trees and the silver ferns in the forest and even bought us all an ice cream at the kiwi fruit farm! A great guy who had to drive many extra kilometres due to a diversion because of an accident but was only concerned about getting us back to the ship so we did not miss dinner! Highly recommend this company. Many thanks Terry and Carolyn.
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Date of experience: March 2020
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Response from CustomDayTours, Owner at Custom Day Tours NZ
Responded 15 Apr 2020
Hi Barbara, Thankyou so much for taking the time to comment on the awesome day we had together when your Cruise ship was berthed at the Port of Tauranga. We do our utmost to ensure that your time with us is a highlight of your cruise to New Zealand. Please stay safe during the Convid19 pandemic and our very best wishes to you and your family. Warm regards Terry & Carolyn
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lucas5542020 wrote a review Mar 2020
4 contributions
Unfortunately, in the end we did not use this service, however, I was so impressed with my experience with this company, that I feel compelled to provide a review. I had contacted Carolyn prior to arriving in NZ, and received a very timely response and quote. At the time, our plans were not at a stage where we could commit, and so I did not get back to Carolyn until a couple of days before we needed the service. Admittedly, this was short notice, and Carolyn was completely booked, but she bent over backwards and worked magic to find us a driver. As it turns out, at the last minute, my son was able to join us and became our guide, so in the end we cancelled after all. Carolyn was absolutely professional and very gracious about this turn of events. This was such a positive experience, and the professionalism and courtesy that were displayed were so impressive that I feel very confident in recommending this service.
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Date of experience: February 2020
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Response from CustomDayTours, Owner at Custom Day Tours NZ
Responded 11 Mar 2020
Thankyou for the many favourable comments in your review of our Touring Company. We trust that your family had an great time visiting Hobbiton and came away with a lot of fond memories and awesome photos. Kind regards Carolyn & Terry
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Bob E wrote a review Feb 2020
North Wales195 contributions100 helpful votes
We hadn't booked an excursion with the cruise ship because we find them expensive and cumbersome. On arrival it is easy to book tours in most New Zealand ports through the excellent tourist board facilities. We didn't regret booking a minibus tour with Terry. Terry was down to earth, informative and friendly. We travelled to Hobbiton in a small comfortable air conditioned mini bus with free water and wifi. Not only did we go to Hobbiton but we visited the honey making shop where Terry bought us all an ice-cream and then the McClaren falls. A lovely day out and great value of money.
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Date of experience: February 2020
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Response from CustomDayTours, Owner at Custom Day Tours NZ
Responded 2 Mar 2020
Hi Bob, Many thanks for your kind comments on the day we spent together when your ship was berthed at the Port of Tauranga. We do our absolute best for our clients to ensure your time with us is a highlight of your Cruise around New Zealand. May we wish your our very best wishes for you and your family Kind regards Terry & Carolyn
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Rosie C wrote a review Feb 2020
9 contributions
These tours really are custom- Carolyn picked us up from our cruise terminal at Tauranga. She was even 20 mins early and waiting. The van was very new, clean and comfortable. We planned to go to the geothermal park Wai-o tapu which was great. we were able to also see silver ferns in a big pine forest, go to kiwi fruit farms. And other little stops along the way. Carolyn had great advice about how things were best enjoyed and good knowledge of areas.
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Date of experience: February 2020
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Response from CustomDayTours, Owner at Custom Day Tours NZ
Responded 21 Feb 2020
Hi Rosie, Many thanks for taking the time to comment on the day we had together when your Cruise Ship was berthed at the Port of Tauranga. We strive to make your tour with us a highlight of your visit to New Zealand. May we wish you our very best of wishes. Kind regards Carolyn
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