Custom Day Tours NZ

Custom Day Tours NZ

Custom Day Tours NZ
5
About
Here at Custom Day Tours we specialize in making your excursions memorable, stress free, informative and fun. We work directly with you the client to design the tour that best suits your needs. We are a husband and wife team who love showing you the best we have on offer between Auckland, Tauranga, Rotorua, Taupo and the Coromandel. We offer private and group tours for cruise ship clients as well as personalized affordable tours for all tourists in NZ. We guarantee safe arrival back to your cruise ships on time and delivery to your accommodation for all other travellers. VIP travellers are catered for within Custom Day Tours and we welcome you to contact us for your private tour.
Tauranga, New Zealand

Awards
Travellers' Choice
2024

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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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5.0
5.0 of 5 bubbles195 reviews
Excellent
190
Very good
3
Average
1
Poor
1
Terrible
0

Signora_Leona
Milan, Italy16 contributions
5.0 of 5 bubbles
Jan 2023 • Solo
Tour with Carolyn to Rotorua was above all my expectations. It was amazing! We travelled from the port in a comfortable mini bus to the wood, learned about Māori culture, saw fantastic natural wonder of geothermal activity. For me it was a tour to a fairy tale. From all my heart ❤️ I would like to thank Carolyn for the amazing tour which was not only fun but informative as well and sincerely recommend this tour to all Tauranga visitors.
Written 18 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Signora, Many thanks for taking the time to make comment on our day together while visiting TePuia. We do our utmost to ensure that your time with us is a highlight of your Cruise to New Zealand. May I take this opportunity to wish you all our very best wishes for 2023 and your continued good health. Warm regards Carolyn
Written 21 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Diane W
9 contributions
5.0 of 5 bubbles
Terry, from Costom day tours was fantastic. His knowledge is amazing. The cold water was very much appreciated on the hot day.
He took us to Hobbinton ensured we got there and back on time. He has show us water gezers that filled the dam. Then every Sunday they open the dam wall and people could white water rafting, who knew!!
We were shown the kiwi vines and learnt about this industry.
He took my other half to the fishing shop.
Then into the industrial side of Tauranga.
He is the most delightful person. Terry let us know the Māori name of all the places that we went to or drove through, and what it translated to in English.
Please do yourself a favour and book Terry when you go to Tauranga.
Written 20 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bob E
Wrexham, UK276 contributions
5.0 of 5 bubbles
Feb 2020
We hadn't booked an excursion with the cruise ship because we find them expensive and cumbersome.
On arrival it is easy to book tours in most New Zealand ports through the excellent tourist board facilities. We didn't regret booking a minibus tour with Terry.
Terry was down to earth, informative and friendly. We travelled to Hobbiton in a small comfortable air conditioned mini bus with free water and wifi. Not only did we go to Hobbiton but we visited the honey making shop where Terry bought us all an ice-cream and then the McClaren falls.
A lovely day out and great value of money.
Written 27 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Bob, Many thanks for your kind comments on the day we spent together when your ship was berthed at the Port of Tauranga. We do our absolute best for our clients to ensure your time with us is a highlight of your Cruise around New Zealand. May we wish your our very best wishes for you and your family Kind regards Terry & Carolyn
Written 2 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Stephanie M
2 contributions
5.0 of 5 bubbles
Nov 2022 • Couples
The Tepau Experience was awesome. We enjoyed the kiwi conservatory, the geyser and the Maori performance. It was all great! I wish we didn’t have leave to go back to our ship. Thank you to Terry & Carolyn for taking good care of us and sharing your beautiful land with us.
Written 18 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank-you so very much for the very kind words about our recent tour together when your Cruise Ship visited the Port of Tauranga recently. It is our goal to make your time with us a highlight of your visit to New Zealand. Please accept our very best wishes for the up-coming festive season and for 2023 bringing you continued good health. Terry & Carolyn
Written 7 December 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Explorer41797
1 contribution
5.0 of 5 bubbles
Jan 2024 • Couples
Our tour of Rotorua with Terry was perfect from beginning to end. Pick-up from and drop-off to the cruise ship was easy. Terry provided meaningful historical, cultural, and practical commentary throughout the tour. We always knew where we were going and what we would be seeing and doing at each stop. I cannot recommend Custom Day Tours enough for their reliability and professionalism. The Tauranga Rotorua Experience Tour offered us a fascinating look into the Maori culture and seeing the Te Puia geothermal area was a highlight.
Written 29 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank-you so much for taking the time to review the day we had together while your ship was berthed at the Port of Tauranga. It is our goal to ensure our guests have the greatest possible time while exploring our region which is blessed with so many beautiful natural wonders unique to this area. Please accept our very best wishes for the future and hope that one day we will all meet again to renew the friendship that developed between us over that day together. Cheers Terry
Written 3 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ken C
Middlesbrough, UK16 contributions
5.0 of 5 bubbles
Feb 2023
Tour with Carolyn to Rotorua - Mini Bus
Got off the ship and booked the tour, set off within 20 mins.
Carolyn was a great host and kept us informed all through the tour.
Very good value for money, much better than what the cruise ship was offering.
Would highly recommend.
Written 8 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Ken, Many thanks for taking the time to review the day we spent together exploring the geothermal areas while your ship was berthed at the Port of Tauranga. May I wish you my very best wishes for your future--It was my priviledge to be able to show you a small part of our beautiful country. Kindest regards Carolyn
Written 11 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

lucas5542020
4 contributions
5.0 of 5 bubbles
Feb 2020
Unfortunately, in the end we did not use this service, however, I was so impressed with my experience with this company, that I feel compelled to provide a review. I had contacted Carolyn prior to arriving in NZ, and received a very timely response and quote. At the time, our plans were not at a stage where we could commit, and so I did not get back to Carolyn until a couple of days before we needed the service. Admittedly, this was short notice, and Carolyn was completely booked, but she bent over backwards and worked magic to find us a driver. As it turns out, at the last minute, my son was able to join us and became our guide, so in the end we cancelled after all. Carolyn was absolutely professional and very gracious about this turn of events. This was such a positive experience, and the professionalism and courtesy that were displayed were so impressive that I feel very confident in recommending this service.
Written 6 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thankyou for the many favourable comments in your review of our Touring Company. We trust that your family had an great time visiting Hobbiton and came away with a lot of fond memories and awesome photos. Kind regards Carolyn & Terry
Written 11 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lisa H
13 contributions
5.0 of 5 bubbles
Jan 2023 • Couples
Spent an unexpected extra day in Tauranga due to bad weather in Bay of Islands. Their loss was most definitely our gain. Carolyn took us to Rotorua where we visited the largest geyser in the southern hemisphere. Saw traditional cultural performances as well as many other stops along the way. She was so informative and answered our many questions. Couldn’t rate her more highly.
Written 30 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank-you so very much for your amazing review on our tour together while your ship was berthed at the Port of Tauranga while cruising around New Zealand. We do our very best to ensure that your time with us is filled with awesome sights and you leave with very fond memories of the the day spent together. Our very best wishes to you all and hope that one day in the future we meet again. Warm regards Carolyn & Terry
Written 19 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Harry And Ann O
Fairbanks, AK19 contributions
5.0 of 5 bubbles
Jan 2020 • Couples
Terry came & picked us up from our accommodation, drove us to hobbiton.He was very informative and interesting, after hobbiton he gave us a tour around Tauranga which was great. When we told him there no public bus into Tauranga on Sunday to take us. into the bus dopot back to Auckland he said don't worry I'll be here tomorrow to take you in. Sure enough he & his wife picked us up & drove us into Tauranga to meet the bus, he would not take any money. We really appreciated it. I recommend Custom day tours for their interesting, helpful, & fun day out.
Written 23 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Harry & Ann, Thank-you for your comments on our trip to Hobbiton. We will always " GO that extra mile" to ensure that your time with us will be a highlight of your visit to New Zealand. Our very best of wishes to you both. Kind regards Terry & Carolyn
Written 29 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sunshine42968294724
1 contribution
5.0 of 5 bubbles
Jan 2024 • Couples
Carolyn took us to impressive forests and to a boiling lake. She showed us the silver ferns and how kiwi fruit grows. It was a fascinating tour and the trees were unforgettable. Carolyn is a very skilled driver as well as guide.
Written 8 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi ! Thank-you for taking the time in commenting on the day we had together while your ship was berthed at the port of Tauranga. We do our very best to ensure that your time with us creates a day filled with wonderful memories and beautiful photos. Our very best of wishes to you all Carolyn & Terry
Written 9 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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