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My wife and I were on a tour and visited the various locations. The Glow-worm caves and Pohutu Geyser were very impressive as were the Hot Springs.
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Date of experience: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from SimonCruiseTauranga, Manager at Cruise Tauranga
Responded 30 Apr 2020
Hello Bob and thanks for the review. It seems you had a 'good' day, but not an 'excellent' one. I am wondering which day you toured with us as we do not go to the 'Glow-worm' caves. Did you travel with Cruise Tours Tauranga which is a different company? Safe travels. Simon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a wonderful day with Guy as our guide. He was very knowledgeable about Kiwi farming, the Maori cultural area and Te Puia. He knew the geyser so well and timed our arrival in our walk around the park for its' eruption. The walk to see the Falls was refreshing and just the right amount of walking. The Maori Culture show was enjoyable and we got to see where the students learn their craft and about their culture. A perfect day and one of our best tours we booked before we left.…
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Date of experience: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from SimonCruiseTauranga, Manager at Cruise Tauranga
Responded 23 Mar 2020
Many thanks for the review. Getting feedback at the moment has added importance and lifts our spirits! Travel safe. Simon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Friends of ours took a cruise in New Zealand several years ago and, since we were doing the same cruise along with 3 other couples, they recommended that we contact Learning Journeys/Cruise Tauranga for a private tour. It turned out to be a wonderful recommendation. Booking was very easy and Simon provided good options to chose from, gave us good information and promptly answered our questions. Michele was our tour guide and she was excellent. We did the Geothermal Highlights Tour where we visited a Maori Village in a geothermal area, enjoyed a Maori cultural show that included students in the audience performing the Haka, went to the geothermal fields, visited Okere Falls and ended with kiwi ice cream at the Kiwi Fruit Country. Michele was a wealth of knowledge and we learned so much from her about the area, the geothermal activity, plants, Maori culture, and so much more. Thank you Michele for a wonderful day!…
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Date of experience: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from SimonCruiseTauranga, Manager at Cruise Tauranga
Responded 8 Mar 2020
Hi Sherri, Thanks for the feedback and we are so pleased you enjoyed your day. That tour is one of my personal favourites! Safe travels and thanks again. Simon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were picked up by Baez who was a wonderful tour guide. He took us to the Kiwi farm where we tasted products made from kiwis, and we saw the vines grown on stakes bearing lots of kiwi fruit. After that we went to the Okera waterfalls as we saw the rafts come down the falls, what fun. The next stop was to Rotorua where we had lunch and saw the Maori cultural show and the Pohutu geyser. On our way back, our tour guide, Baez, was very nice and took us to a place known for their fish and chips before taking us back to the ship.…
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Date of experience: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from SimonCruiseTauranga, Manager at Cruise Tauranga
Responded 24 Feb 2020
Great to hear you has such a good day. The 'Fish and Chip' shop Baz took to is probably the best in the area with fish fresh and straight off the boat. Thanks for the review and safe travels. Simon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Simon was our guide/driver. We couldn't have been more pleased ! Simon gave wonderful descriptions/commentary on our drive as well as at our touring locations. He is easy to understand and has a great store of knowledge as well as the ability to present it in a clear and concise manner. The stops were beautiful visually and of great interest to us. He gave us time at each location to take photos and did not rush us. We were 13 people which was small enough to make this tour personal compared to the "ship sponsored tours" which are generally 40+ people. We would highly recommend this alternative to a large tour group.…
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Date of experience: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from SimonCruiseTauranga, Manager at Cruise Tauranga
Responded 14 Feb 2020
It is always so pleasing when somebody takes the time to do a review and obviously had such a great day! It was a pleasure being your guide. Safe 'cruising' in the future. Simon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
