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Fernland Spa

250 Cambridge Road, Tauranga 3110, New Zealand
+64 7-578 3081
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Review Highlights
Beautiful water, so soothing

Pools are clean, free of chemicals, full of beneficial minerals. What's not to like about this... read more

Reviewed 1 week ago
Daphne K
,
Tauranga, New Zealand
via mobile
Relaxing Spa

Wow. This spa has been really well upgraded. Great for a really hot soak. Shade umbrella a... read more

Reviewed 15 January 2018
heatherkE4736WX
,
Leeston, New Zealand
Read all 202 reviews
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Fernland Spa Thermal Mineral Springs Hot Pools . Our pure mineral geothermal pool complex , situated in an oasis of spectacular bush and park like grounds 5 minutes from downtown Tauranga . We have one large main pool nestled among towering tree ferns and native foliage, enjoy the bird song during the day and the magical lighting at night. Or choose one of 8 spacious private pools, all have a changing area , toilet and shower . Our pools are 100% pure, crystal clear natural mineral water . All pools have a continuous flow of fresh mineral water and are emptied cleaned and refilled daily. A great stop over for camper vans with large sites and a tranquil environment , free access to the main pool is included . Large picnic grounds Massage service , booking essential.
  • Excellent49%
  • Very good41%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“main pool” (30 reviews)
“private pool” (25 reviews)
“mineral water” (8 reviews)
LOCATION
250 Cambridge Road, Tauranga 3110, New Zealand
CONTACT
Website
+64 7-578 3081
Write a ReviewReviews (202)
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"main pool"
in 30 reviews
"private pool"
in 25 reviews
"mineral water"
in 8 reviews
"hot pools"
in 24 reviews
"open roof"
in 6 reviews
"changing rooms are"
in 6 reviews
"relaxing spa"
in 3 reviews
"toilet and shower"
in 5 reviews
"powered site"
in 3 reviews
"perfect temperature"
in 4 reviews
"cold evening"
in 2 reviews
"spa area"
in 2 reviews
"bubbly spa"
in 2 reviews
"spring pool"
in 2 reviews
"native bush"
in 7 reviews
"love coming here"
in 3 reviews
"perfect end"
in 2 reviews
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1 - 10 of 198 reviews

Reviewed 1 week ago

Pools are clean, free of chemicals, full of beneficial minerals. What's not to like about this place! You have the choice of private pools, which are all spacious, some have roofs and some don't, a couple have bubbles. BOOK IN to be sure you get...More

Thank Daphne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wendy B, Owner at Fernland Spa, responded to this reviewResponded 1 week ago

Hi Daphne Tanks for your wonderful review. We have a great team and all work hard to offer the best experience we are able to. Hope to see you again another time. Kind regards Wendy

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Reviewed 15 January 2018

Wow. This spa has been really well upgraded. Great for a really hot soak. Shade umbrella a bonus.. Big bubble provides the spa experience. Nice picnic areas as well. Clean and tidy changing areas.

Thank heatherkE4736WX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wendy B, Owner at Fernland Spa, responded to this reviewResponded 17 January 2018

Thank you for taking the time to review Fernland Spa. We are constantly endeavouring to improve our facility and are happy you enjoyed your experience. Hope to see you again. Kind regards Wendy

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Reviewed 5 January 2018

We have frequented this pool for many years and bring our visitors and buy vouchers as gifts. We had family visiting from South Africa. In the pool my 5 year old found a ball that consequently went over the fence. On going to retrieve this...More

Thank Tim-Jackie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fernlandspa, Owner at Fernland Spa, responded to this reviewResponded 8 January 2018

Hi Jackie Thank you for your feedback and I do apologize for the unexceptable way you were spoken to by the staff member on duty at the time. We have a great reputation for excellent customer service and I have no explanation as to why...More

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Reviewed 29 December 2017 via mobile

“Clean” should mean clean. We are locals and have been occasional visitors of Fernland Spa for almost 30 years. We always ask for a freshly filled pool now as we have encountered some jelly like floaty stuff in the pools in the past and that...More

Thank LilMum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fernlandspa, Manager at Fernland Spa, responded to this reviewResponded 31 December 2017

Good morning and thank you for your feedback. I am sorry you feel that the pool you requested was not clean. My staff member that served you did call me immediately after your complaint upset and explained your dissatisfaction . I can assure you that...More

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Reviewed 26 November 2017

Disappointed by a recent visit to this so-called SPA... It was not relaxing. Other users of the pool need to be told to respect other peoples need for rest and relaxation. My experience was. I was enjoying the shade of the only one shade umbrella....More

Thank CJDTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fernlandspa, Owner at Fernland Spa, responded to this reviewResponded 28 November 2017

Thank you for your review and I am sorry you were disappointed with your visit. It was a shame the staff did not notice this behavior and speak to the people involved. We are not a council pool so all guests ( local or traveler)...More

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Reviewed 14 November 2017 via mobile

Been visiting for many years, outside maintenance is well kept but the pools are appalling. Yes we are aware you had the pools painted some time ago and received a poor job but there is no excuse for the delay in having them repaired to...More

Thank ExplorerGG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fernlandspa, Owner at Fernland Spa, responded to this reviewResponded 16 November 2017

Thank you for your review. And I do apologize, you are correct in stating that those 2 pools are in poor repair, and yes we are waiting on pool contractors to repair the pools so we can return them to the standard of the other...More

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Reviewed 9 November 2017

Great atmosphere. Surrounded by bush. Little bit pricey for the facilities and considering there is only one pool. Coffee machine failed on the way out but received a refund OK. Apparently there are 27 minerals in the water.More

Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fernlandspa, Owner at Fernland Spa, responded to this reviewResponded 11 November 2017

Hi Mary, Thanks for reviewing Fernland Spa. We do do charge a little more than the other hot pools in town as our operating costs are higher due to the fact that we empty and clean all pools each night and have fresh non chlorinated...More

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Reviewed 9 November 2017

I live a few kms from this and have visited it many times over the years. The setting is lovely, amongst the fern trees, watching the water trickle down the hill. A good sized 0.75m deep main pool with a bench to sit on inside...More

Thank holmanp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fernlandspa, Owner at Fernland Spa, responded to this reviewResponded 11 November 2017

Thank you for taking the time to review Fernland Spa. See you again soon. Kind regards Wendy

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Reviewed 4 October 2017

These hot pools are very much frequented by locals and are easily accessible from Tauranga. They are getting a bit older but are well maintained and the water is always crystal clear. Especially during the school holidays it can be busy with children but on...More

Thank mirjamjon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2017

We booked a 30 minute private spa under the stars after doing the glow work kayaking tour. Lovely. 30 minutes is enough and it cost around $15. Easy to park, lovely way to end the night. We booked an 8.30 session, grabbed some take away...More

Thank MollyMal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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