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Address: 76 Napier Road | SH 5, Taupo 3379, New Zealand
Phone Number:
+64 7-378 8559
Website
Today
08:00 - 21:00
Closed now
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Hours:
Sun - Sat 08:00 - 21:00
Description:

Living Waters Spa at Taupo DeBretts. A Volcanic Spa Experience. Relax your...

Living Waters Spa at Taupo DeBretts. A Volcanic Spa Experience. Relax your body and soothe your soul in the tranquil world of this unique spa experience. This is where the healing mineral waters of DeBretts Hot Springs combine with therapeutic massage and luxurious body treatments to leave you feeling amazingly relaxed and rejuvenated.Each treatment starts with a soak in the therapuetic warm waters at Taupo DeBretts Hot Springs. Then, enjoy a unique New Zealand treatment including relaxation massage, Hot Stone Massage, Warm Thermal Mud Wrap or wondrous facial. Rejuvenating Facials and other body and beauty treatments make this a spa experience you will not soon forget.

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TripAdvisor Reviewer Highlights

Read all 376 reviews
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  • 146
    Excellent
  • 135
    Very good
  • 50
    Average
  • 18
    Poor
  • 11
    Terrible
Magic massage

I booked the couples room at the day spa for a treat. We werent disappointed ...beautiful little spa with great customer service

Reviewed 3 weeks ago
Davey J
,
Featherston NZ
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376 Reviews from our TripAdvisor Community

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Showing 360: English reviews
Level Contributor
5 reviews
Reviewed 3 days ago NEW

I went last Novemeber with some friends from England. We all had a good time but felt that it was a little run down and things could do with a touch of paint etc. I went as a child about 15 years ago and didn't feel a lot had changed. With getting the negative out of the way I felt... More 

Helpful?
Thank Hope F
Level Contributor
4 reviews
Reviewed 1 week ago

We booked in for a couples massage and facial. We were not disappointed! An hour and a half of total bliss. The girls were lovely and accommodating. Afterwards we went for a soak in the private pools which wee just as equally as relaxing!

Helpful?
Thank Abbey C
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hi Abbey, Thank you for your glowing review. I will be sure to share your comments with our team. We hope to have you back again soon :) Kind regards, Peter More 

Canberra, Australian Capital Territory, Australia
Level Contributor
30 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

The pool water was looking a little tired and dirty as the pools are quite busy. However the price was good for a relaxing soak.

Helpful?
Thank Karina S
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hi Karina, Thank you for taking the time to post your review. We were disappointed to read your comments. We can only conclude that your taste is perhaps not for a family environment like ours. We are unsure when you visited but the water is crystal clear except in heavy rain when the rain water can make it appear cloudy.... More 

Wellington, New Zealand
Level Contributor
30 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

So here is a great holiday park to stay at. Pool and Accomodation all in one. This is great for the kids there is many activities to keep the kids happy. Adults relax and kids can play. great activity. We only stayed one night but would go back.

Helpful?
Thank Cameron P
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hi Cameron, Thank you for your kind review. We are delighted that you had such a good time here that you intend to return. We look forward to your next visit :) Kind regards, Peter More 

1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

The spa was cold and in need of a makeover. The body massage was average to say the least when the therapist finished told be to get dressed ready for my deluxe pedicure leaving me with nothing other than the towel she had used during the massage to wipe the excessive oil off I had to put my blouse on... More 

Helpful?
1 Thank Karen L
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hi Karen, Thank you for taking the time to post your feedback. We are sorry to have disappointed you with your spa experience. We have investigated the issue with the therapist who treated you yesterday. We acknowledge that you did discuss the oil issue with the therapist, and our receptionist, and as a result, the team had a discussion about... More 

Featherston NZ
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

I booked the couples room at the day spa for a treat. We werent disappointed ...beautiful little spa with great customer service

Helpful?
Thank Davey J
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hi Davy, Thank you for your lovely review. I will be sure to share this with our team. We are glad you enjoyed your treatment and hope to have you back again soon :) Kind regards, Peter More 

Level Contributor
19 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

great place to take the family, its very hot and relaxing. can get quite busy in holidays though. it has water slides, bbqs, kids water equipment. It's a li bit expensive to take the family but def worth going and spending the afternoon

Helpful?
Thank Lisa J
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hi Lisa, Thank you for your feedback. It's great that you enjoyed your soak and we hope to have you back again soon. Kind regards, Peter More 

Thames, New Zealand
Level Contributor
6 reviews
5 attraction reviews
Reviewed 4 weeks ago

I do not usually write negative reviews but I cant help the way I felt. The older lady at the pools with glasses was treating customers (not just myself) so unpleasantly it was as though we were such an inconvenience to her, and she was treating us like cattle. So rude! there is no need for that. Perhaps customer service... More 

Helpful?
Thank tracie0572
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hi tracie0572, Thank you for taking the time to post your review. We are very sorry that you have had this experience at our pools. We are very surprised to hear this and will be investigating the issue with the team. We can assure you that this is not a usual encounter and we will take action to find out... More 

Wellington, New Zealand
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

everything you needed in our studio unit. and clean ..the bonus is having the hot pools on site...what a wonderful set up here and not pricey if you stay on site, our friends thought it a bit steep for visitors tho

Helpful?
Thank DeeE58
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hi DeeE58, Thank you for your kind words. We are glad you enjoyed the accommodation and that you got to have a soak in our famous mineral waters. We hope to have you back again soon. Kind regards, Peter More 

Tauranga, New Zealand
Level Contributor
20 reviews
11 attraction reviews
Reviewed 4 weeks ago via mobile

Ok, pool got too hot after a bit. Could maybe put a normal pool instead of more spas. Just gets too hot, otherwise good tho. Apart the dragon slide is a bit rickety on your back, compared to other slides I have been on.

Helpful?
Thank zacmckay
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review

Hi zacmckay, Thank you for your comments. We are always looking for ways to improve. We have a range of different temperatures for different preferences and we hope that you were able to find a comfortable temperature. Kind regards, Peter More 

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Norwich, United Kingdom
Palmerston North, Manawatu-Wanganui, New Zealand

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