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Mountain Jade

Closed Now: 9:00 AM - 6:00 PM
Open today: 9:00 AM - 6:00 PM

Mountain Jade
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Traveller Overview
  • Excellent84%
  • Very good11%
  • Average0%
  • Poor0%
  • Terrible5%
Travellers talk about
About
Mountain Jade is home to the largest collection of jade art and jewellery in New Zealand. Each piece in our exclusive collection is one of a kind and lovingly handcrafted from the world's finest quality jade. Our knowledgable team can help you to...more
Closed Now
Hours Today: 9:00 AM - 6:00 PM
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Suggested duration: < 1 hour
Contact
1288 Fenton Street, Rotorua 3010, New Zealand
Website
+64 7-349 3968
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Reviews (18)
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All reviews beautiful pieces explained everything greenstone necklace workshop artists carved carver jewelry nz
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1 - 10 of 16 reviews
Reviewed 1 week ago via mobile

We got there just after 4.30 which was too late for an official tour but the shop assistant let us into the factory as there was still one person carving so we could watch what he was making and see the tools used. Beautiful workmanship...More

Date of experience: March 2019
Thank bubblerub
Ashley A, Public Relations Manager at Mountain Jade, responded to this reviewResponded 2 days ago

Thank you for your review, so happy to hear that you like our carvings!

Reviewed 1 week ago via mobile

We are from a jade family and happy to see Mountain Jade has done such a fantastic job reviving the art and tradition of pounamu. But the Rotorua HQ is very off-putting. Shop assistant Nick is not knowledgeable about jade. Her answers are filled with...More

Date of experience: March 2019
1  Thank jayzee24
Ashley A, Public Relations Manager at Mountain Jade, responded to this reviewResponded 2 days ago

Thank you for leaving a review. We love all feedback, especially when it gives us the opportunity to improve. It's great to hear that you think we're doing a fantastic job - this means a lot. Helping customers on their own journey of discovery plays...More

Reviewed 3 weeks ago via mobile

Me and my friends visited Mountain Jade yesterday and learned a lot about the history of the greenstone and the production of it step by step. James was really friendly and explained everything very interesting and stand all our questions😊 We didn't book anything in...More

Date of experience: February 2019
Thank Franzi_0123
Ashley A, Public Relations Manager at Mountain Jade, responded to this reviewResponded 1 week ago

Thank you for your review! Happy to hear that you enjoyed our tour and found it interesting! I hope that you love the piece that you chose, thanks for visiting.

Reviewed 3 weeks ago via mobile

We came there and James had immediately time for us to show us the story about Jade and how to make a pendant out of a stone. It’s a very interesting process and the tour was completely for free. It takes about 20 minutes and...More

Date of experience: February 2019
Thank Jaansch
Ashley A, Public Relations Manager at Mountain Jade, responded to this reviewResponded 1 week ago

Thank you for such a kind review! Very happy to hear that you enjoyed the tour and I will pass on your compliments to James!

Reviewed 3 weeks ago via mobile

The 4 of us showed up half an hour before close and were welcomed with such warmth and enthusiasm! James gave us a tour of the workshop and taught us all about the pounamu. We all bought an item to take home. Yeeeeeah!

Date of experience: February 2019
Thank Frestall321
Ashley A, Public Relations Manager at Mountain Jade, responded to this reviewResponded 1 week ago

Thanks for your review! I hope you enjoyed the tour!

Reviewed 8 February 2019 via mobile

Great tour of jade carving (although carvers weren't there unfortunately). Very helpful shop staff. Not at all pushy. Very good at responding to any request. Really demonstrate their passion for the carvers and the taonga (treasures) being created. Well worth a visit.

Date of experience: February 2019
Thank Gladsheim
Ashley A, Public Relations Manager at Mountain Jade, responded to this reviewResponded 5 weeks ago

Hi, thank you for your recommendation! Apologies, that our carvers were not in the workshop when you arrived, but i'm really happy to hear that you still enjoyed the tour!

Reviewed 23 January 2019 via mobile

As soon as you walk in the store you are greeted by a friendly and helpful salesperson who is happy to answer any and all questions. A wide selection of different types of jade from a few different countries with some carved in store and...More

Date of experience: January 2019
Thank adventureisoutthere3
Ashley A, Public Relations Manager at Mountain Jade, responded to this reviewResponded 5 weeks ago

So happy to hear that you found a piece that you were looking for! Thanks for your review!

Reviewed 10 January 2019

I got a bracelet as a present for Christmas from Mountain Jade and loved it from the first second. Unfortunately it was torn apart as I was throwing a ball. Went to the store to ask if there is something that could be done about...More

Date of experience: January 2019
Thank flavio2911
Ashley A, Guest Relations Manager at Mountain Jade, responded to this reviewResponded 15 January 2019

Thank you for leaving such a nice review! I'm very happy that we could replace your bracelet and I hope that the beads bring you lots of good luck for 2019!

Reviewed 7 January 2019

This is on the main street and an awesome chance to read about the people that make the jade pieces and meet one of the makers - there are pieces in all different sizes and prices and you can just buy a stone from $12...More

Date of experience: January 2019
Thank Foardy123
Ashley A, Guest Relations Manager at Mountain Jade, responded to this reviewResponded 15 January 2019

Thank you for such a kind review :)

Reviewed 8 February 2018 via mobile

Great Store with very knowledge staff and you can see the artist carving in store. Staff are very happy to help you browse or just let you look. Got a Green stone necklace and learnt alot about the Green stone and craft while there. Pefect...More

Date of experience: February 2018
1  Thank niinae2013
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