Rotorua i-SITE Visitor Information Centre

Rotorua i-SITE Visitor Information Centre: Address, Phone Number, Rotorua i-SITE Visitor Information Centre Reviews: 4.5/5

Rotorua i-SITE Visitor Information Centre

Rotorua i-SITE Visitor Information Centre
4.5
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4.5
347 reviews
Excellent
215
Very good
88
Average
29
Poor
11
Terrible
4

wutsie@xtra.co.nz
Napier, New Zealand7 contributions
Oct 2021
The staff member here was most helpful in getting us booked on the go-karting trip, a highlight for our grandson
Written 15 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mic O
Palmerston North, Manawatu-Wanganui, New Zealand97 contributions
Jul 2021
We went into the isite and got all the help we needed to be able to sort out what we wanted to do while in Rotorua
Written 23 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Linda
Hastings, New Zealand5 contributions
Jul 2021
I-site staff member Claudia was tremendously helpful in assisting me to book an amazing winter adventure for myself and 2 teenagers. We coordinated a jam-packed itinerary from boat rides to zip lines to thermal hot pools for an unforgettable break.
Written 10 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Duncan P
Yaldhurst, New Zealand243 contributions
Jun 2021 • Family
First trip back to Rotorua in 30+ years and didn’t have time to plan ahead / research things to do.

Had a great lunch at Le Cafe de Paris (separate review by me) and went for a walk in downtown Rotorua - easy to find information centre and found two really helpful people staffing it - lots of really useful information and suggestions- if in doubt / need information they are definitely the place to go.
Written 10 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lynley J
Christchurch, New Zealand68 contributions
Feb 2021
Staff are not selling the attractions and seem a bit bored to help. the actual building was lovely though.
Written 24 February 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

DebsE
6 contributions
Jan 2021
Lots of ideas and pamphlets to choose from. Staff was very helpful, was able to book tours and get some good deals.
Written 13 February 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

KiwiKerry53
Wellington, New Zealand4,401 contributions
Oct 2020
In the era of Covid-19, there was no pressure on staff and we found they had all the time in the world to help. Located in a stunning old building it is a spacious visitors centre and the team very helpful.
Written 15 December 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kathy
573 contributions
Jan 2020
The building was beautiful, but the service was poor. I had read about the possibility of renting bicycles from a company that would shuttle us to Waimangu Volcanic Valley for a bike ride back to town, but when I asked for information about bike rentals, etc. the kid behind the counter said he didn't know anything about it and then he gave us directions to an ice cream shop instead of a bike shop, causing us to walk for several blocks in the wrong direction for nothing. My husband's experience with the staff was not much better. When he asked about purchasing a fishing license, the woman who waited on him was extremely rude, as if we had no right to ask for her assistance. Every other i-SITE we visited during our two-month stay in NZ was friendly and helpful, but not this one. The only reason I didn't rate it "terrible" is because the building was so beautiful.
Written 6 May 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Andreas C
Hamburg, Germany204 contributions
Mar 2020
I went there for maps and suggestions all,of which can be found in abundance. Friendly information officers at the counter. And a curio and souvenir shop with a large and quite unique selection of NZ-handmade items. Bought several Maori steel jewelry and small wooden boxes with pearl inlays. Glad that I did because I never came about the same items at other places.
Written 10 April 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

DL2Some
Detroit Lakes, MN854 contributions
Mar 2020
We stopped to get directions to our lodging - our GPS was not cooperating! As we found at all TIs in New Zealand the staff were extremely accommodating. There is a trove of information and maps as well as showers for a fee.
Written 2 April 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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