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Rotorua i-SITE Visitor Information Centre

1167 Fenton Street, Rotorua, New Zealand
+64 7-348 5179
Review Highlights

LOTS of information and good restrooms. Brochures, some videos of attractions, and in-person... read more

Reviewed 5 days ago
housed in a beautiful building

The i-site has lots of information - as usual -. This one had good toilets as well. And - the... read more

Reviewed 18 June 2017
Hamburg, Germany
Read all 204 reviews
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  • Excellent63%
  • Very good27%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
1167 Fenton Street, Rotorua, New Zealand
+64 7-348 5179
Write a Review
Reviews (204)
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1 - 10 of 143 reviews

Reviewed 5 days ago

LOTS of information and good restrooms. Brochures, some videos of attractions, and in-person assistance with information and ticketing.

Thank Weasel50
Reviewed 18 June 2017

The i-site has lots of information - as usual -. This one had good toilets as well. And - the staff we spoke too, was not friendly but informative. With her advice she saved us from driving around the East Cape and so had an...More

Thank jobst56
Reviewed 15 June 2017

We visited this centre. To start with the design of the building is eye-catching but the staff are incredibly friendky and hrlpful.

Thank gildwarf
Reviewed 6 June 2017

Extremely helpful and knowledgeable person was able to help us make decisions by answering the questions we had after searching the internet - she rang and made a booking for us as well...brilliant...then offered other ideas of places we might enjoy..

Thank wardfamily2017
Reviewed 4 June 2017

We have visited many I-Sites on our journey from Cooks Beach to Stewart Island and are now making our way to Cape Reinga. The advice we have recieved has assisted us in our travels. We have no plans more than 2 or 3 days in...More

Thank Owen C
Reviewed 21 May 2017

Visit here to get the information you need for your holiday. Staff are exceptionally friendly, experienced and knowledgeable about the area and things to do etc. Also plenty of souvenirs to take home.

Thank davej1961
Reviewed 15 May 2017

Great stop for information and help with bookings for Rotorua and surroundings. It is very well set up, there are a lot of brochures about the area and all of New Zealand. It is right by the bus stop in central Rotorua, so very conveniently...More

Thank verena_133
Reviewed 9 May 2017

A good shop to get information and advice regarding attractions and other touristy matters. In addition to all other gift shops in town it offers some choice of gifts, t-shirts and so on. Something one may want to take back home. Also, the centre is...More

Thank Joseph A
Reviewed 29 April 2017

This center is designed to solve any issue and book everything for the tourists. We had an issue with one of our activities that we booked in Queenstown and this very helpful guy Isaac solved our problem. Our booking was cancelled for some reason but...More

Reviewed 26 April 2017

I am a big fan of I-Sites and Rotorua is one of the best ones. Full program to all the cities in the area, mostly of course about Rotorua. Great service and good help desk! Worth going there to check out what's available!

Thank Isabell8785
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Questions & Answers
Jeannine G
24 June 2016|
Answer Show all 2 answers
Response from TagItTravel | Reviewed this property |
Most hotels or motels let your store luggage if your arrive early. Just ask them and they should let you know.