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Rotorua i-SITE Visitor Information Centre

343 Reviews

Rotorua i-SITE Visitor Information Centre

343 Reviews
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1167 Fenton Street, Rotorua 3007 New Zealand
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Hiking & Camping

Mt Tarawera Volcanic Guided Hike Experience

111 reviews
Experience the majesty of Mt Tarawera and gain insight into New Zealand’s rich geology on this 4-hour hike from Rotorua. Travel by off-road 4x4 vehicle into the North Island wilderness with a guide. Follow winding hiking trails from the base of Mt Tarawera up to the crater’s edge, and learn all about the mighty volcano’s 1886 eruption. From your vantage point near the crater, admire panoramic views over the geothermal valley of Waimangu. This exciting hiking tour is suited to adventurers of all ages.
US$101.05 US$144 per adult
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Lynley J wrote a review Feb 2021
67 contributions26 helpful votes
Staff are not selling the attractions and seem a bit bored to help. the actual building was lovely though.
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Date of experience: February 2021
DebsE wrote a review Feb 2021
6 contributions
Lots of ideas and pamphlets to choose from. Staff was very helpful, was able to book tours and get some good deals.
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Date of experience: January 2021
KiwiKerry53 wrote a review Dec 2020
Wellington, New Zealand4296 contributions589 helpful votes
In the era of Covid-19, there was no pressure on staff and we found they had all the time in the world to help. Located in a stunning old building it is a spacious visitors centre and the team very helpful.
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Date of experience: October 2020
2 Helpful votes
Kathy wrote a review May 2020
573 contributions33 helpful votes
The building was beautiful, but the service was poor. I had read about the possibility of renting bicycles from a company that would shuttle us to Waimangu Volcanic Valley for a bike ride back to town, but when I asked for information about bike rentals, etc. the kid behind the counter said he didn't know anything about it and then he gave us directions to an ice cream shop instead of a bike shop, causing us to walk for several blocks in the wrong direction for nothing. My husband's experience with the staff was not much better. When he asked about purchasing a fishing license, the woman who waited on him was extremely rude, as if we had no right to ask for her assistance. Every other i-SITE we visited during our two-month stay in NZ was friendly and helpful, but not this one. The only reason I didn't rate it "terrible" is because the building was so beautiful.
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Date of experience: January 2020
Andreas C wrote a review Apr 2020
Hamburg, Germany204 contributions92 helpful votes
I went there for maps and suggestions all,of which can be found in abundance. Friendly information officers at the counter. And a curio and souvenir shop with a large and quite unique selection of NZ-handmade items. Bought several Maori steel jewelry and small wooden boxes with pearl inlays. Glad that I did because I never came about the same items at other places.
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Date of experience: March 2020
2 Helpful votes