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Polynesian Spa

Hinemoa Street, Rotorua 3010, New Zealand
+64 7-348 1328
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Relax and unwind on the tranquil shores of Lake Rotorua at Polynesian Spa - a world-leading, natural mineral bathing and luxury spa retreat. Channelling geothermal marvels in its backyard, the 28 mineral pools at Polynesian Spa are fed from two natural springs for a combination that both nourishes the skin and relieves tired muscles, aches and pains. Specialising in a range of health and wellness treatments, Polynesian Spa has a decadent spa therapy menu. Also a retreat for athletes, wellness rituals ensure maximum sports relaxation featuring hydrotherapy and a reflexology walk. Combining ancient healing practices with modern techniques, Polynesian Spa is frequently recognised as one of the top 10 spas in the world.
  • Excellent47%
  • Very good34%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“private pool” (182 reviews)
“hot pools” (191 reviews)
“family pools” (39 reviews)
Open Now
All hours
Hours Today: 8:00 AM - 11:00 PM
Suggested Duration: More than 3 hours
Hinemoa Street, Rotorua 3010, New Zealand
+64 7-348 1328
Write a ReviewReviews (2,581)
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1 - 10 of 2,239 reviews

Reviewed yesterday via mobile

Our family with teens paid $50pp to enter the pools that are set in a natural setting. Unfortunately, there was a tour bus that came at the same time as us and the pools were overrun with very loud and careless tourists. It was beyond...More

Thank Hadley F
Reviewed yesterday

I was a bit apprehensive about this because I had been warned about the sulphur smell. In actual fact it was not too bad and I very quickly got used to it. I would definitely recommend starting in the coolest pool and working your way...More

Thank Lcasey45
Reviewed 2 days ago via mobile

The peace and tranquillity in this place was wonderful. We opted for the top of the range package which ensured a private pool overlooking the lake. 30 minutes was just the right time in full sun and hot water! The rest of the morning was...More

Thank thepatterman
Reviewed 4 days ago via mobile

My husband and I took the advice on the brochure & visited the spa at 8am when it opened. Perfect timing as we had the whole place to ourselves for the first half hour! I think there were others in the private pools but we...More

Thank Natalie S
Reviewed 5 days ago via mobile

It's crowded in late afternoon. Many tourists came in coach till the common pool was like a swimming pool. Booked a private pool which did not seem to be in high demand so there was no queue. Can't fault the overall quality of this spa....More

Thank Good_Partner
Reviewed 6 days ago

The spa is very well designed; different pools with different temperatures. We also did a massage - really excellent!

Thank sjkeram
Reviewed 1 week ago

We bought the "Romantic Double Dipper" package which includes 30-min private standard pool plus unlimited time in the public mineral pools for 2 people, also a welcome drink for each of us and there are juice and smoothie options. Not outstanding if you have been...More

1  Thank ChristyWong86
Reviewed 1 week ago via mobile

We did deluxe double dipper so could access the deluxe area and adult only pools. It was relatively quiet when we went (Monday morning, 9:30am) so had some of the pools to ourselves. Went to deluxe pools first. Some pools were quite hot so spent...More

Thank mjh123
Reviewed 1 week ago via mobile

Got the signature treatment and absolutely loved it! The place was clean. The staff helpful. Massage amazing!

Thank agent472017
Reviewed 1 week ago via mobile

Very expensive for only 1 hour we spent in the place. The top 10 caravan park in Rotorua had one that was free with our stay, many other hotels have hot springs too. We found most of the pools too hot. But if you like...More

Thank Tash E
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Ask a question
Questions & Answers
7 October 2017|
AnswerShow all 3 answers
Response from PolynesianSpa | Property representative |
Thank you for your question. Please consider that all of our areas apart from the Private pools are time unlimited meaning you can spend as long as you like enjoying the various pools. The adult pools area retails for $30... More
22 September 2016|
AnswerShow all 5 answers
Response from PolynesianSpa | Property representative |
Thank you for your question, there are 3 different bathing areas where you can enjoy the experience with your son. These being the Family area, the Lake Spa are or you can choose one of our Private pools. Our... More
11 July 2016|
AnswerShow all 5 answers
Response from PolynesianSpa | Property representative |
Dear angryharry Thank you for your question, sorry for not responding sooner. We would recommend that you visit early morning (we open at 8am) as the cool morning air and views of the lake combine very well with our pools... More