Polynesian Spa

Polynesian Spa, Rotorua: Hours, Address, Polynesian Spa Reviews: 4/5

Polynesian Spa
4
Hot Springs & Geysers • Spas • Thermal Spas
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9:00 AM - 10:00 PM
Wednesday
9:00 AM - 10:00 PM
Thursday
9:00 AM - 10:00 PM
Friday
9:00 AM - 10:00 PM
Saturday
9:00 AM - 10:00 PM
Sunday
9:00 AM - 10:00 PM
About
Relax and unwind on the tranquil shores of Lake Rotorua at Polynesian Spa - a world-leading, natural mineral bathing and luxury day spa retreat. Channelling geothermal marvels in its backyard, the 28 mineral pools are fed from two natural springs for a combination that both nourishes the skin and relieves tired muscles, aches and pains. Specialising in a range of health and wellness treatments, Polynesian Spa has a decadent spa therapy menu. Wellness rituals ensure maximum rejuvenation and relaxation featuring hydrotherapy pools and a reflexology walk. Combining ancient healing practices with modern techniques, Polynesian Spa is frequently recognised as one of the top 10 spas in the world.
Suggested duration
More than 3 hours
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Tours & experiences
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The area
Address
Best nearby
We rank these restaurants and attractions by balancing reviews from our members with how close they are to this location.
Restaurants
249 within 5 kms
Attractions
46 within 10 kms
Popular mentions

4.0
3,594 reviews
Excellent
1,671
Very good
1,186
Average
451
Poor
168
Terrible
118

chriss
5 contributions
May 2022
We chose the De Luxe version which meant we had access to the pools by the lake, warm towels, lovely showers, body lotion etc. It was a real treat. The pools were amazing - we were there in late afternoon/early evening. Amazing to soak in natural hot thermal pools while watching the birdlife on the lake. THANK YOU
Written 18 May 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rach
Canberra, Australia3 contributions
May 2022
The massage was amazing, the products are delightful, and the view was gorgeous. An incredibly relaxing experience - can't recommend it enough - thank you Haley and Anita!
Written 17 May 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Hful2001
2 contributions
May 2022 • Couples
We went and had a private pool the water was heavily chlorinated, have been before and the water was amazing, this time like sitting in an overclorinated spa pool very disappointing. I wish yhey had said on thier website that the private pools were chlorinated and we would not have gone.
Written 15 May 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

jxshephe
3 contributions
May 2022
Lovely relaxing environment and beautiful location looking out over the lake, especially at sunset. There is a good number of different pools in a nice setting. Everything is clean and well maintained. The cafe and gift shop offer good quality products and food, the coffee is excellent. Good value for money too.
Written 13 May 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Raghu H
Singapore, Singapore22 contributions
Apr 2022 • Couples
One of the best value for money hot spring in Rotorua. The pools and facilities are well maintained. The cafe by the entrance is pretty good - we like their fruit juices. Views of lake Rotorua are one of the best from their lake-facing pools.
Written 13 May 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Pania
Sydney, Australia177 contributions
May 2022 • Solo
The deluxe pools were beautiful. Great views. Nice hot recliner chairs. Very relaxing. Skin was soo soft after bathing.
The mud wrap was amazing for my spa treatment. Soo relaxed. Great experience. Definately recommend.
Written 11 May 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ally R
1 contribution
Apr 2022
Private lakefront baths are excellent, lovely view, friendly staff and Covid safe :-) Will definitely be returning clients! :-)
Written 30 April 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Guest Thank you for your review. We appreciate your feedback about our team and our facilities and look forward to seeing you again soon.
Written 4 May 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Mary
London, UK60 contributions
Apr 2022 • Friends
Clean spas and peaceful afternoon. The spas, bathrooms and public areas were really well presented, better than other spas we have been to. Shop had lots of options. Nice cafe area with lots of options for afterwards too!
Written 27 April 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Guest Thank you for your review and your feedback about our facilities. We appreciate and hope to see you again soon.
Written 4 May 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

PrashantSeth
Wellington, New Zealand3 contributions
Apr 2022 • Family
Experience was great. We were behind yesterday schedule and trying to call reception but no one pick phone for hours. Staff was good at on-site.
Written 18 April 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Guest Thank you for your review, we are pleased that you enjoyed the experience. We apologise for not answering all calls on the day, unfortunately being Easter weekend the team were really stretched in serving customers, once again please accept our apology.
Written 4 May 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

202rochelleb
Kerikeri, New Zealand75 contributions
Apr 2022 • Family
An awesome experience to do with the family. Stunning views and well worth the $$. Complimentary towels, lockers, etc are all included. Togs need a couple of washes afterwards to get rid of the smell.
Written 16 April 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Guest Thank you for the review, hopefully you also recognised the fact that there was not time limit to your visit which adds to the value for money. We look forward to seeing you again.
Written 4 May 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Frequently Asked Questions about Polynesian Spa

Polynesian Spa is open:
  • Wed - Sun 9:00 AM - 10:00 PM
Buy tickets in advance on Tripadvisor. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund.

We recommend booking Polynesian Spa tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 6 Polynesian Spa tours on Tripadvisor