Polynesian Spa

Polynesian Spa, Rotorua: Hours, Address, Polynesian Spa Reviews: 4/5

Polynesian Spa
4
Hot Springs & Geysers • Spas • Thermal Spas
8:00 AM - 11:00 PM
Monday
8:00 AM - 11:00 PM
Tuesday
8:00 AM - 11:00 PM
Wednesday
8:00 AM - 11:00 PM
Thursday
8:00 AM - 11:00 PM
Friday
8:00 AM - 11:00 PM
Saturday
8:00 AM - 11:00 PM
Sunday
8:00 AM - 11:00 PM
About
Relax and unwind on the tranquil shores of Lake Rotorua at Polynesian Spa - a world-leading, natural mineral bathing and luxury spa retreat. Channelling geothermal marvels in its backyard, the 28 mineral pools at Polynesian Spa are fed from two natural springs for a combination that both nourishes the skin and relieves tired muscles, aches and pains. Specialising in a range of health and wellness treatments, Polynesian Spa has a decadent spa therapy menu. Also a retreat for athletes, wellness rituals ensure maximum sports relaxation featuring hydrotherapy and a reflexology walk. Combining ancient healing practices with modern techniques, Polynesian Spa is frequently recognised as one of the top 10 spas in the world.
Suggested duration
More than 3 hours
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Tours & experiences
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The area
Address
Best nearby
We rank these restaurants and attractions by balancing reviews from our members with how close they are to this location.
Restaurants
244 within 5 kms
Attractions
37 within 5 kms
Popular mentions

4.0
3,561 reviews
Excellent
1,652
Very good
1,178
Average
449
Poor
167
Terrible
115

Robin M
1 contribution
Very poor
Apr 2021
The most overrated experience in Rotorua. We went into the family pool, it is well overdue to be updated, very tired and dated, and the pool floor very slippery and unsafe. Extremely expensive for what it is, would not go back or recommend to anyone.
Written 21 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Jonesy
Palmerston North, New Zealand107 contributions
Over priced
Apr 2021 • Solo
The spa is nice but it is far too over priced, I got a discount but still think it's far too much.
Also it's cashless to make it safer. They won't take cash from my hand but I can get somthing from the shop and hand it to them and they scan it and hand it back. This makes their reason for cashless a complete load of rubbish.
Written 21 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Rubin Karere
1 contribution
Poly pools experience
Apr 2021 • Friends
The Polynesian spa was amazing. Amazing service, atmosphere, pricing, and just an all round five star experience.
Written 18 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

James
Auckland, New Zealand5 contributions
Nice and relaxing.
Apr 2021 • Couples
Nice and relaxing visit, booked the deluxe spa package, staff were friendly and welcoming. Private spa with lake view highly recommend before relaxing in main public areas.
Written 17 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Allan T
121 contributions
So nice
Apr 2021 • Family
2 days 1 more to go of our stay & been in the pools every one of those days. So relaxing tends to knock me out afterwards & I need a Nana nap.
Written 10 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

e l
Wellington, New Zealand31 contributions
Simply incredible
Mar 2021 • Couples
Wow - a long hot soak in the beautiful rock pools right by the lake - each one increasing in temperature - and then you’re ready for the best treatment ever. I had a body scrub and a mud wrap and a massage - I’m still on cloud 9 the next day.

I’m disappointed to hear that not many kiwis go to the spa (yet some international guests travel just to go there!). Perhaps we don’t like to treat ourselves - well we all should! #supportlocal #supportthebest #lookafteryourself
Written 28 March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Jan T
Taupo, New Zealand9 contributions
Rejuvenating Experience
Mar 2021 • Solo
The staff warmly greeted me and the spa was serene and peaceful. The pools offered a variety of temperatures, water composition, and views. The cold plunge pool enhanced my experience. I chose a De-stress Massage, and Danielle is an excellent massage therapist. Another staff member shared about the spa’s history through detailed explanations of the photographs lining the spa walkway! I feel rejuvenated, and highly recommend this experience!
Written 24 March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

mortein
Rolleston, New Zealand158 contributions
Mud Massage
Mar 2021 • Solo
I booked for a mud massage &had to arrive an hour early to soak / relax in their 5 outdoor various heated pools. I found this incredible as the pools were almost empty & it sure was relaxing.
The massage was everything I imagined & more!!! I had the body scrub then the mud pack & massage. Then you shower & then get a oil smoothed on. It was totally Devine & made me feel calm for a couple of days. A great massage! Thank you.
Written 22 March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Marino76
Hamilton, New Zealand16 contributions
Never disappointed
Mar 2021 • Couples
If you want a little intimacy or just like to relax out of the public eye then head to the private sps... Always enjoy the private outside spa... Good and friendly service...
Written 15 March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Guest Thank you for your review and for your return visits, we so appreciate that. Yes our private pools are a great option and thank you also for your kind comments about our team, we will definitely share this with them. We hope to see you again soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sue C
22 contributions
Rotorua visit
Feb 2021 • Couples
Went to Polynesian Spa on a Saturday afternoon as we had heard that they had dropped their prices. However it was apparent on our arrival that they had increased again . As a result there were hardly any people there. When will they learn?!! We paid $35 each for a private pool for half hour. The pool was very small. Still relaxing. However will not be back.
Written 27 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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