We learned about Rotorua’s National Kiwi Hatchery while we were staying in Taupo for a few days. We emailed back and forth a few times trying to book the behind-the-scenes tour (do not believe the website—the online booking system seems unusable) before finally nabbing a spot. Note that bookings are handled by folks at Agrodome, which hosts the Hatchery, but they don’t seem to know much about the tours and are slow to respond to email.
Once we showed up, though, all of our frustration disappeared. We were the only two booked for the tour (they cap it at four) and were put in the capable hands of Eve, a kiwi keeper who is enthusiastic and passionate about kiwis and conservation. Since it was just the two of us on the tour, we were able to set the pace ourselves, skipping over the general overview since we’d been to another kiwi facility previously. We got to the kiwi chick area as quickly as we could (after a brief time in the dark room, where the only adult kiwi was hiding and couldn’t be seen) and got to meet THREE kiwi chicks: one that had hatched an hour before, one that was four days old, and one that was 24 days old.
A major highlight of this tour was the ability to take pictures everywhere (except the dark room). For the regular tour (far less expensive), pictures of the chicks are prohibited. But Eve encouraged us to take lots of photos. So we snapped away as she and another keeper weighed and checked out the two older chicks, letting us get nice and close (though not touch, of course). We got to enjoy a lot of time with the chicks (almost an hour and a half) and picked Eve’s brain with every question we could think of. We ended at the gift shop, which had some nice things but could have had more.
This tour was very expensive, but worth it if you’re really into kiwis and want to have a good amount of exposure to them. We’d previously visited the West Coast Wildlife Center near Franz Josef, where you can see more adult kiwis and maybe some chicks behind glass; they had better (reasonably priced) options for sponsoring kiwi chicks. Still, it’s hard to beat being able to lean in and look at a baby kiwi’s face from inches away.
We applaud the work they’re doing. If you’re considering the behind the scenes tour, do it!