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Grumpy's Transfers & Tours
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Traveller Overview
  • Excellent95%
  • Very good4%
  • Average1%
  • Poor0%
  • Terrible0%
Travellers talk about
“wai o tapu”(19 reviews)
“small group”(3 reviews)
“rotorua area”(2 reviews)
Grumpy's Transfers & Tours offers good old fashioned SERVICE WITH A SMILE. Discover the Grumpy's Experience and enjoy our Mini Tours which include transport and attractions, join us on a guided tour to Wai-O-Tapu Thermal Wonderland and other...more
Rotorua 3010, New Zealand
+64 7-348 2229
Reviews (94)
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21 - 30 of 91 reviews
Reviewed 9 November 2015

We booked a private tour with Grumpy's Tour doing Wai O tapu, Waimangu, Agrodome farm show and tour, and OGO. Our tourguide, Henry, was coughing his lungs out and acting drunk, he even drove up onto a hedge before we even left the city! We...More

Thank aznfayeth
GrumpysTransfers, Manager at Grumpy's Transfers & Tours, responded to this reviewResponded 12 November 2015

No not a DRUNK DRIVER - As we have since discovered Sadly Henry was and still is very sick, as Patrick explained to you at the time and you stated in your message. Grumpys is very sorry for your bad experience as previously explained when...More

Reviewed 17 September 2015

I used Grumpy's to get to the WIngspan Bird of Prey Centre outside Rotorua (which not many shuttle companies seem to go to). My driver, Kim, was incredibly friendly and knowledgeable. She gave me lots of suggestions of things to do in Rotorua and answered...More

Thank stephl301
Reviewed 22 July 2015 via mobile

Grumpy's transferred us from Blue Lake Top 10 to the Tamki centre and back again at the end of the evening. Can't recommend them highly enough. The service was on time, friendly and personal. We felt at ease for the whole trip and unlike other...More

1  Thank Alison S
Reviewed 16 May 2015

Our driver Darell was excellent. Very friendly, took us out to the Amazing Maze, drocpve us to the redwood forest with a quick stop at our hotel (not on the route), and used him again for a ride to the airport. Excellent, would use them...More

Thank Christmastravellers
Reviewed 13 May 2015

Picked up at our hotel by Henry. Excellent tour guide, over and above customer service. Very knowledgable of the local area and certainly made us feel that we were VIP's thanks Henry!

Thank Dianne M
Reviewed 18 March 2015

When we buy the tour package in Tour Information Center Rotorua, they first recommend us another bigger tour company which departs from 9 AM. Because we also want to visit Te Puia at the same day, we want to departs earlier and return earlier, then...More

1  Thank J F
Reviewed 15 March 2015

We had a fantastic experience with John who was very friendly and knowledgeable. We would recommend this service over Rotorua's very poor taxi services.

Thank SamSP23
Reviewed 25 February 2015

We spent a lovely Saturday morning with our guide, Terri at the Wai-O-Tapu Thermal Wonderland. We were picked up from out hotel on time and driven out to the park. I booked this tour as we were travelling around New Zealand via bus and so...More

2  Thank Caroline N
Reviewed 23 February 2015

Henry picked us up promptly a 8:00 a.m. on a Sunday morning and told us that we were the only guests scheduled for the Wai-O-Tapu thermal tour, but that Grumpy's always does a scheduled tour--even if there is only one person. My wife and I...More

1  Thank muskrat2
Reviewed 17 February 2015

Thanks to reviews on Trip Advisor, we contacted Grumpy's when we found out we were staying at a resort outside Rotorua that had no public transportation. Terri and Henry drove us in and out of town for a week. They were both full of information...More

1  Thank 314mimi
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