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Address: Rotorua 3010, New Zealand
Phone Number:
+64 7-348 2229

Grumpy's Transfers & Tours offers good old fashioned SERVICE WITH A...

Grumpy's Transfers & Tours offers good old fashioned SERVICE WITH A SMILE. Discover the Grumpy's Experience and enjoy our Mini Tours which include transport and attractions, join us on a guided tour to Wai-O-Tapu Thermal Wonderland and other geothermal wonders on our 'Hot as' tours. Get around easily within Rotorua with Grumpy's All Day or 48h pass. Grumpy's will get you where you need to be - with quotes to anywhere, from anywhere!

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TripAdvisor Reviewer Highlights

Read all 86 reviews
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The best

Travelling alone and without a car can sometimes make sightseeing away from big cities hard. Grumpys had the best prices for visiting the sights beyond the town of Rotorua and... read more

Reviewed 2 weeks ago
Brisbane, Queensland

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86 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Brisbane, Queensland
Level Contributor
362 reviews
329 attraction reviews
common_n_attraction_reviews_1bd8 189 helpful votes
Reviewed 2 weeks ago

Travelling alone and without a car can sometimes make sightseeing away from big cities hard. Grumpys had the best prices for visiting the sights beyond the town of Rotorua and offered impeccable service. I had the owner as my driver on the two trips I took with them (Buried Village and Wai-O-Tapu) and each time he was punctual, very friendly... More 

Thank geographyguy_11
Santa Monica, Ca.
Level Contributor
18 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
Reviewed 28 February 2017

We were traveling as a family of three adults. Grumpy's was able to accommodate our somewhat awkward schedule, getting us to see the three highlights we had chosen in the area, Hobbiton, Geothermal Wonderland and the Waitomo caves in a day and a half. Richard, who owns the company was our driver and guide. He took us to places that... More 

1 Thank calalak
Zhuhai, China
1 review
Reviewed 26 February 2017

I spent only 3 days in Rotorua, and the day arranged by GRUMPY's was simply the best. Richard, Mr. Grumpy use their shuttle took me to the Lake Waratera, on the way, he let me a little walk on the Blue Lake beach. Then I started the hiking to hot water beach. Thanks to Richard's introduction, on the way I... More 

Thank zlj1982
San Francisco, California
1 review
Reviewed 5 January 2017

I had such a great time in Rotorua and all of New Zealand! Grumpy transfer services were awesome and both Maria and Richard are such sweet and kind people it was so wonderful meeting them both! I hope the best for all their future business plans and hopefully the next time I visit Grumpy tours will be number 1!!! :)... More 

Thank cctraveler24
Singapore, Singapore
Level Contributor
10 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 22 December 2016

We actually booked a Wai-O-Tapu tour with Grumpy's. When we called to confirm, we found out that, due to some technicalities, our booking was void as they were fully-booked. Grumpy's immediately recommended us an alternative company and provided us with a phone number, and so we managed to have our Wai-O-Tapu experience after all. In the afternoon, we called to... More 

1 Thank DianaRahman
Level Contributor
34 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
Reviewed 7 July 2016

Grumpy's provide a useful service especially for those pesky out of the way places that are not serviced by local transport. I do wish they would modify the price structure which is per head. A group of four will pay $30 instead of $7.50 for an individual taking the same trip. Planes and buses would do likewise but taxis don't.

Thank Derek R
Mumbai (Bombay), India
Level Contributor
1,300 reviews
791 attraction reviews
common_n_attraction_reviews_1bd8 1,031 helpful votes
Reviewed 23 April 2016

I don’t remember the name of the lady who picked up but yes I have taken her photo so definitely my kind words about her great service would be passed to her. We were recommended Grumpy by our Hotel Owner. Taxi overall is a little expensive hence they suggested Grumpy and we opted to go for it. She picked us... More 

1 Thank Nins_12
Cambridge, England, United Kingdom
Level Contributor
158 reviews
90 attraction reviews
common_n_attraction_reviews_1bd8 61 helpful votes
Reviewed 10 April 2016

We took a couple of tours with Grumpy's and in my opinion they are the best way to get around and see all the best sights if you don't have a hire car. They are very knowledgeable and will try and accommodate your plans if you have something different in mind.

1 Thank Cara F
Level Contributor
15 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 10 March 2016

We had an amazing lady who did our transfer to Wai-o-tapu and she showed us great places to look at sites; buy honey and told us about the history and culture. It was a fantastic experience. Highly recommend them for transfer OR tours.

1 Thank LS S
Level Contributor
56 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
Reviewed 14 December 2015

My wife and I and another couple booked Grumpy's for a day tour of the Rotorua District, the Glow Worm caves in Hamilton and to drive us to Auckland at the end of the tour. Our driver/tour guide Darrin was knowledgeable, friendly and super accommodating. He got us to the three sites we wanted to visit in the morning without... More 

1 Thank Djb1116

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Grumpy's Transfers & Tours and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?