Very disappointed...... did the christmas day cruise. Plates dirty, linen and seat covers stained. Ham, potatoes and buns the most edible of all the food, some of it not great at all. Cruise supposed to show some features of the lake but just went straight...More
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Tired looking boat.. hasnt changed since I was last here 20 years ago. I was totally hyped about bringing my kids here. My son said to me the plates haven’t been cleaned properly. I’m so embarrassed. This is what you offer to tourists. Disgusting. Food...More
Was here for a Christmas party. Firstly the decor etc. It is very very dated! The majority of the seat covers had stains on them and there was just Nothing interesting about it at all! Some bright paint, fresh linen, anything .... would be better...More
We took a friend visiting from Australia on a sightseeing tour including Rotorua, and the Lakeland Queen was the star of the tour. Yes she’s getting on in years, but is comfortable and safe. The commentary was brief, and mostly drowned out by guests who...More
We went on the paddleboat for a friends seventieth birthday. What was great was the exclusivity of this boat for such an event. The cruise was safe and warm and layout was good. The food was what you would expect not gourmet but standard hearty...More
It was not a very nice day and the activity we wanted was booked out. The cruise on the Queen was very pleasant especially after a couple of wines. A quite good explanation of the lake area whilst cruising around.
Average food buffet. The not so good part of our lunch were the cold as plates. Plates were stacked in a warmer but none of the staff had switched it on! Greens and meats were nice. Not so the fish. Available wines were all of...More
A group of 8 of us went on the breakfast cruise on a stunning, calm Rotorua morning. It was a fairly full cruise and the Lakeland Queen is a really cute looking paddle boat. There is plenty of seating on board and the staff were...More
The crew were lovely. View was stunning. Food was yum but could do more, however, was enjoyable though. It was a short trip around the lake but worth it coz it's like a different kind of having breakfast. Love the freebies as well.
So much more could be made of this attraction - a boat trip on a jewel of a lake with stunning scenery! The commentary was lacking information, with minimal indigenous history or geological, flora and fauna natural history of the lake. One would be hard-pressed...More