On our last day in Rotorua, we decided to go on the Duck Tours. The level of customer service, we received from Rotorua Duck Tours, was absolutely unparalleled, in our experience. From the lovely lady at the booking counter to our fabulous Tour Guide/ Driver / Skipper, (Marcus) we had a truly unforgettable experience, from start to finish. If you want a unique experience, loads of humour & fun & fascinating local info & history , this is an absolute MUST! There's something quite special, about going from driving on roads, to cruising in beautiful lakes, in a DUCK! JUST DO IT! :-D