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Certificate of Excellence
Traveller Overview
  • Excellent94%
  • Very good4%
  • Average1%
  • Poor0%
  • Terrible1%
Travellers talk about
“active volcano”(23 reviews)
“white island”(90 reviews)
“helicopter trip”(14 reviews)
About
We offer you an extensive range of scenic helicopter flights and scenic floatplane air tours.Land on the active Volcano of White Island or our dormant Volcano Mt Tarawera.View from above the dramatic and spectacular destination of Rotorua. The main...more
Suggested duration: 2-3 hours
Contact
Memorial Drive | Rotorua City Lakefront, Rotorua 3010, New Zealand
Website
+64 7-348 9984
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Reviews (243)
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All reviews active volcano white island helicopter trip mt tarawera great pilot live volcano pilot guide bucket list gas mask the black swan experienced pilot aerial view once in a lifetime smooth landing mining operation sea plane absolutely amazing trip
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1 - 10 of 213 reviews
Reviewed 3 weeks ago via mobile

Quality visit, really nice People from support to pilot. Wonderful attitude, great stories and lovely support

Thank Erik D
Reviewed 1 September 2018

Got dad a 30 min Mount Tarawera/Waimangu Thermal Valley "Eruption Trail Tour" by floatplane for a Christmas present. Finally got to do it today, and what a magnificent day for flying! Blue skies, a calm lake, and amazing views of the area! The staff were...More

Thank StaceyCheer
Reviewed 22 June 2018 via mobile

The ride seemed a lot shorter than anticipated, couldn’t really see exactly what was spoken about from the pilot. However, we learnt a few interesting facts. Was okay overall but not worth the money.

Thank Jessica2329
Reviewed 25 April 2018 via mobile

Let's face it. It's expensive (for our family at least) and a bit of an extravagant outing. We did this for my birthday as a family outing on our short visit to Rotorua. Having said that though, my entire little family of 4 all agree...More

Thank David E
VA_Rotorua, Front Office Sales and Marketing Co-ordinator at Volcanic Air, responded to this reviewResponded 12 June 2018

Hi David, Thank you for taking the time to leave us a review! It is always great to hear such positive feedback and we're so happy that you and your family enjoyed yourselves. Our pilots really do a fantastic job and we enjoy passing these...More

Reviewed 5 April 2018

The first day we were scheduled to take a ride out to White Island we got rained out. The office was able to reschedule us for the next day which was also tentative due to weather. We lucked out and the day got even clearer...More

Thank Patricia M
VA_Rotorua, Front Office Sales and Marketing Coordinator at Volcanic Air, responded to this reviewResponded 10 April 2018

Hi Patricia, Thank you for the kind words, it is lovely to hear that you enjoyed your time with us from start to finish. We hope that you enjoyed the rest of your trip and would like to thank you for flying with us. Kind...More

Reviewed 5 April 2018

Our pilot/guide Dave was wonderful. None of my three person group had been in a helicopter before and the ride was smooth as silk! We landed in three different locations, hiked around the crater on the White Island volcano with sulfur fumes and gurgling hot...More

1  Thank Patricia M
Reviewed 4 April 2018 via mobile

We had a fantastic time stepping into an active volcano this Easter, what an awesome experience! The smell of sulphur can be uncomfortable, we were given masks and helmets to use. We can see bubbling from the ground. It was such a beautiful day and...More

Thank lcho2015
VA_Rotorua, Front Office Sales and Marketing Coordinator at Volcanic Air, responded to this reviewResponded 10 April 2018

Hi there, It is a trip of a lifetime and one for the bucketlist! Thank you for taking the time to write an awesome review, we really appreciate it. Kind regards, The Volcanic Air Team

Reviewed 3 April 2018 via mobile

Not anything what could be done better. As good as it gets. From the first moment a great experience. Although it’s all about fun and an awesome experience it’s safety first. The pilot and tour guide is simply stunning, fun and highly knowledgeable. The help...More

Thank Hendrik K
VA_Rotorua, Front Office Sales and Marketing Coordinator at Volcanic Air, responded to this reviewResponded 10 April 2018

Hi Hendrik, Thank you for leaving such a stunning review! It is great to hear that you loved the trip as much as we do. We trust that you enjoyed the rest of your time in New Zealand and thank you for flying with us....More

Reviewed 26 March 2018

My husband is a pilot who has his seaplane rating. So of course we had to take the floatplane ride offered by Volcanic Air! We were staying at the Black Swan Boutique hotel on Lake Rotorua. So our host called them up and the pilot...More

Thank Cheryl W
VA_Rotorua, Front Office Sales and Marketing Co-ordinator at Volcanic Air, responded to this reviewResponded 28 March 2018

Hi Cheryl, Thank you so much for taking the time to leave us a review, it is great to hear that you enjoyed your floatplane experience with Paul. We hope this was a highlight of your trip! Many thanks, The Volcanic Air Team

Reviewed 18 March 2018

This was an amazing excursion - taking off and landing on the lake was a great experience, and our pilot George was extremely friendly and informative about the area we flew over. One of the highlight of our New Zealand trip.More

Thank srev52
VA_Rotorua, Front Office Sales and Marketing Coordinator at Volcanic Air, responded to this reviewResponded 28 March 2018

Hi there, We appreciate the time you've taken to leave us a review and we are happy to hear you enjoyed your time with George. It really is a wonderful landscape to fly above and it is great that it was a highlight on your...More

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