Island Getaway Tours
Island Getaway Tours
5
Scuba & SnorkellingBoat ToursSightseeing ToursNature & Wildlife ToursDay Trips
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Island Getaway Tours provide smaller group cruises & tours in the Bay of Islands. The ONLY cruise company in the Bay of Islands approved to share the history of the famous Hole in the Rock, and access to all 144 islands in the Bay of Islands. Offering scenic cruises, water taxis, walking tracks on the islands, wildlife spotting, commentary and historic information as well as in-water activities such as snorkelling, paddleboarding and swimming.
Paihia, New Zealand
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Tours and Tickets by Island Getaway Tours
Travellers talk about
(20 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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5.0
5.0 of 5 bubbles592 reviews
Excellent
573
Very good
13
Average
2
Poor
2
Terrible
2

CC1245
2 contributions
5.0 of 5 bubbles
Mar 2020
100% recommend this trip for anyone visiting the Bay of Islands. The crew I had, Lin and Blue, were incredibly helpful, friendly, and informative throughout the whole trip. The group size is small and feels personal and inclusive. This is hugely thanks to the crew taking genuine interest in their guests and asking for and remembering their names. This is one of the small details that stuck out to me. The trip itself if great value for money and there is plenty to do with snorkelling, paddle boarding and exploring the beautiful islands all without feeling rushed. The perfect way to see the bay of islands with engaging commentary along the way. Would do again!
Written 5 May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Liem D
15 contributions
5.0 of 5 bubbles
Feb 2020 • Couples
The following commendations are in no order as they all contributed to this highlight experience.
Sea Shuttle Bay of Islands deliberately keep the groups small and personalised, informative yet enjoyable and practise quality over quantity throughout the generous 5 hour tour.
This is the ultimate sightseeing, activity packed (stand up paddle boarding, snorkelling, hiking, swimming, sightseeing and more) for people of all levels and backgrounds.
The guide Lin was truly excellent, covering the history with great knowledge, familiarised everyone on a first name basis and made everyone feel comfortable throughout the day.
Absolutely spectacular tour.
Written 21 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Chicken Kebab
Australia2,655 contributions
5.0 of 5 bubbles
Aug 2020
My excellent rating is for customer service. Unfortunately we did not get to enjoy our day trip due to continued border closures.

We are from Australia and booked to do a day trip on the hope that we would be able to take our holidays in NZ in December. The day trip on Sea Shuttle BOI was paid for online in May and Adam was very prompt and helpful over email. We waited until August, and started to receive emails from other destinations that we had booked in NZ to say they were cancelling our bookings due to the likelihood that borders would not be open by December.

Regrettably, I advised Adam at Sea Shuttle BOI that I had to cancel, but we certainly would be back when conditions allowed. Adam responded promptly acknowledging the cancellation and the prepayment was refunded into our account in full several days later.
Unfortunately there are many businesses during COVID who have not promptly responded to cancellations or refunded monies paid.
So full points for customer service. Thank you Adam and SSBOI team, and we will certainly be booking again once things return to normal.
Written 21 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ann & Chad
Auckland, New Zealand124 contributions
5.0 of 5 bubbles
Jul 2020 • Couples
I reserved our tour with Sea shuttles and it was the best decision by far as our captain Lyn (Lin) took great care of us and made us feel safe throughout our 3 hour tour.
We even saw little blue penguins and a baby shark....which added to the thrill of a winter tour.
The stop over on both islands gave us time to reach wonderful viewpoints and as Lyn gave us tips on how to achieve the best of the tour it made it all the more worthwhile.
It’s a smaller group tour that we were on and would definitely recommend using shore shuttles if this sounds like what you are after.
It’s ideal for any age group and all fitness levels. As you don’t need to even touch the water....;)
We would definitely be back to enjoy a longer tour next time.
Thank you Lyn ! ....p.s. sorry if I spelled your name wrong
Written 5 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nina
1 contribution
2.0 of 5 bubbles
Sept 2023 • Family
We took the Hole in the Rock tour, boat service was great, staff was very friendly and caring. MetService forecast predicted bad weather for this day, there is also a boating forecast in MetService that predicted bad conditions (score 1) but the provider didn’t cancel so we thought it was ok. We didn’t end up seeing the Hole in the rock that day due obvious weather conditions. The provider should be more transparent about this and give customers the option to not go if they can’t see the place they are paying for. Check the weather conditions yourself and cancel 24h before if you want a refund because they won’t cancel unless extreme weather and won’t offer any partial refunds if you can’t make it to the destination you paid for.
Written 28 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

nicholal837
Auckland, New Zealand18 contributions
5.0 of 5 bubbles
Jan 2021 • Family
We had Nick as our skipper and he was amazing. The kids loved him and he was very knowledgeable of the area. So much fun had on a smaller more personal boat. We’ve done many trips over the years to the bay of islands and this was one of the best things we’ve done. The kids were a little timid with snorkeling but love the paddle boards and swimming and could have done hours more. We did the afternoon tour 3.30pm-6.30pm and would do again! Great value for money. Thanks Nic
Written 25 January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

521lindav
Sydney, Australia5 contributions
1.0 of 5 bubbles
Mar 2024 • Friends
Disappointing.
Through a mix up in communication, we paid for but did not receive our boat ride. The owner was totally unsympathetic and made our efforts to fit in the next cruise, and two cruises the next day impossible for us. To the point where we had to queue behind everyone else and was then told there was no room.
We lost our money which was a very expensive payment for no return.
Appalling customer service and no empathy or service/ customer goodwill.
Written 13 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Linda, I'm really sorry we weren't able to get you onto another cruise/departure. I think it is important to point out that there was no miscommunication from our end. As you admitted to us, you'd booked a few tours while in New Zealand, and misread another company's departure time....so you didn't turn up to your 9am departure you had booked with us in the Bay of Islands. We tried our best to get you onboard an alternative cruise that had two spares seats. You refused because you wanted all 4 of your group to be together. We asked OTHER guests if they were able to move to a different date, so we could open up a couple of extra seats and get your group on board We then offered you to be on priority standby for our following days departure. If we had any cancellations overnight, we would be able to get you on the cruise. Unfortunately we didn't have any cancellations, and the vessels were all fully booked for that day. We are a small company that went above and beyond to try and accommodate your group, and while we understand your frustration in missing the tour due to your own (admitted) fault, it's very disheartening to receive such a negative review, especially after we spent so much time and effort trying to organise an alternative cruise/departure. We wish you all the best for your future travels, and hope the rest of your time in New Zealand goes smoothly.
Written 3 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Colleen R
Tweed Heads, Australia368 contributions
5.0 of 5 bubbles
Mar 2020
This was a great trip and Jake and Blue made sure that everything was perfect. The boat ride was great and Jake mad sure that the speed we were travelling at was safe and comfortable. When the boat pulled in to shore they had a special ramp that was lowered down so that we did not have to jump off into the water. The morning tea on the beach was nice. It was a tough climb to the top of the mini mountain but well worth it once you made it. Traveled to another island where we had lunch and enjoyed a snorkel and paddle board.
Written 22 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jage3
Colchester, UK67 contributions
5.0 of 5 bubbles
Feb 2020 • Couples
Really good trip. Hosts excellent. Beautiful views. Stopped at two very nice coves. Paddle boarding and snorkelling available. Nice lunch. Very good trip.
Written 24 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MTaylor1919
Beijing, China37 contributions
5.0 of 5 bubbles
A small travel group of 20 people ensured a fantastic trip about the islands with guides who went above and beyond to make me feel welcome.

The guides helped create a nice, friendly vibe within the group quickly and this allowed us all to have a much more enjoyable trip.

Would highly recommended this trip to all. Sometime smaller is in fact better 🎉
Written 20 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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