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The Silky Oak Chocolate Company

1131 Links Road | Hawkes Bay, Napier 4183, New Zealand
845 0908
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US$402.65*
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Private Shore Excursion: Napier Highlights in a Vintage Car
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US$29.83*
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Half-Day Self-Guided Hawkes Bay Coastline and Wineries Cycling Tour
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Overview
  • Excellent44%
  • Very good35%
  • Average14%
  • Poor4%
  • Terrible3%
Travellers talk about
“fudge” (15 reviews)
“gift shop” (17 reviews)
LOCATION
1131 Links Road | Hawkes Bay, Napier 4183, New Zealand
CONTACT
Website
845 0908
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Reviews (184)
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51 - 60 of 179 reviews

Reviewed 6 August 2016 via mobile

Great selection of quality food served with delicious side salads/freshly baked bread rolls served with the best iced mochas we have ever had. Deserts are delicious - most are served with whipped cream and a pot of melted chocolate. Yum! No wonder we are regular...More

1  Thank Wendy G
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 21 August 2016

Thank you for taking the time to write your review, we really appreciate it. No doubt as you are regulars we will see you again soon. Many thanks.

Reviewed 8 July 2016 via mobile

In the cafe the food is really nice although a little over priced, however for a treat it's well worth it. I can recommend the vege fritter with bacon and Brie! The hot chocolates definitely hit the spot on the cold day we passed through...More

Thank D P
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 10 July 2016

Thank you so much for your kind words. We hope you call in next time you are passing.

Reviewed 20 June 2016

Took my granddaughter along for brunch with a group of friends. She requested the lovely kids platter, which came with ham sandwiches, fruit, some special little home baked cookies and of course a chocolate treat or two. We had a walk through the museum and...More

Thank christinebY2094QX
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 22 June 2016

Thank you for taking the time to write a review. We are all really pleased that you and your granddaughter had a lovely experience. Grandchildren grow up so fast and so memories of special times together are wonderful. We hope to have you both visit...More

Reviewed 15 May 2016 via mobile

The shop and cafe were well worth the trip on their own (try the iced chocolate drink), but the museum (although modern) seemed a little spartan and could do with some interactive exhibits in order to interest younger visitors.

Thank Trent C
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 17 May 2016

Thank you so much for taking the time to write a review. We are pleased you enjoyed our Iced Chocolate, that and the iced coffee are always well received.

Reviewed 11 May 2016 via mobile

Unable to get into the movies we went to the "go to " place for morning tea. The food was excellent as was the service which is usual. After morning tea we went to the shop as I wanted some gifts to take overseas. We...More

Thank Mary K
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 13 May 2016

Thank you so much for taking the time to write a review. We are all delighted that you had such a nice time, and we look forward to you visiting again.

Reviewed 6 May 2016

I don't have a sweet tooth but this place has inspired me to try some of their amazing chocolates! This time I bought CHILLI chocolates for,my sister, her favourite! Better still she got to eat them all herself as her family don't like them... Don't...More

Thank ibaas2016
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 9 May 2016

Thank you so much for your kind words, it is always appreciated when people take the time to write a review. We hope you get to try some of the chilli ganache, chocolate originally was served with chilli and did not have any sugar in...More

Reviewed 1 May 2016 via mobile

I visited the Silky Oak Chocolate Company as part of a tour bus whilst in Napier, and I probably wouldn't have visited otherwise due to it's location, and not having a car to get around. It's not in the main Napier shopping precinct. I don't...More

Thank KylieIsTravelling
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 3 May 2016

Thank you for taking the time to write a review. We are really pleased that you enjoyed our chocolate. I am sure you enjoyed your tour travelling around Hawkes Bay, it is a lovely area to live in. If you visit us again, hopefully you...More

Reviewed 27 April 2016

A group of friends and I meet regularly at Silky Oak for brunch. The food is always wonderful as is the coffee and service. Our "go to place" and of course there is the chocolate.....delicious:-)

Thank JuliePolly
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 28 April 2016

This is high praise from a local lady. Thank you for your kind words. We do try to make sure everyone enjoys their time with us. Please let us know if there is ever anything we can improve on

Reviewed 25 April 2016

Stopped here for some afternoon tea and a quick visit to the chocolate shop - we arrived 20 minutes before the cafe closed and from the moment we stepped in the cafe all the staff continued to remind us that the cafe would be closing...More

Thank DW452013
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 27 April 2016

Customer service is very important to us. I am sorry that you felt pressured during your time with us, and have spoken to the new staff member concerned. Please be assured it will not happen again. The Chocolate Extreme is a huge hit, we literally...More

Reviewed 29 March 2016

We had lunch at the cafe as well as hit the shop for chocolate delights. The lunch we had was unexpectedly beautiful, with lots of salad and flavour. The chocolate shop was very busy indeed, and with one two staff on site meant that service...More

Thank Kershia S
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 3 April 2016

Thank you for your kind words. Our café food is made fresh each day. We try very hard, and have obviously succeeded in delighting people with our food, and of course chocolates. Kind Regards

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Questions & AnswersAsk a question
scoobierae
We will be arriving on a cruise ship in January 2016 and would like to visit the Chocolate Factory & the Filter Room ( brewery ). Is there public transport to these places, as we don't want to book a tour through the cruise company
22 November 2015|
Answer
Response from soak | Property representative |
Hello, Thank you for your enquiry. Silky Oak has a bus stop right outside our gate, but I do not think the Filter Room is on a bus route. If you prefer not to take part in one of the cruise ship tours (which are excellent) I... More
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