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The Silky Oak Chocolate Company

1131 Links Road | Hawkes Bay, Napier 4183, New Zealand
845 0908
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US$386.37*
and up
Private Shore Excursion: Napier Highlights in a Vintage Car
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US$39.35*
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Half-Day Self-Guided Hawkes Bay Coastline and Wineries Cycling Tour
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Overview
  • Excellent44%
  • Very good34%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“fudge” (20 reviews)
“gift shop” (18 reviews)
“triple dipper” (4 reviews)
LOCATION
1131 Links Road | Hawkes Bay, Napier 4183, New Zealand
CONTACT
Website
845 0908
Write a ReviewReviews (200)
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51 - 60 of 195 reviews

Reviewed 4 November 2016

We are regular visitors to the chocolate factory to stock up on supplies of our special flavours We found a superb new pantry shop just opened there with a great selection of pickles, sauces spices etc. We purchased two punnets.of their sorbet one Mango and...More

Thank jill238
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 27 November 2016

Thank you for your review. We are working on some new flavours for the gelato and sorbet range. We are adding to the items that we sell all the time. Currently have added more of the Blackball products. They make the best sausages, and black...More

Reviewed 2 November 2016

Overall we found the history of chocolate a fascinating read and experience, with a great learning experience for us. However, we found the store a little difficult to find using a GPS as the address in the brochure we had didn't match the actual address...More

1  Thank Fran1712
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 27 November 2016

We are really pleased you enjoyed our museum. Chocolate has been around for 3,000 years, and certainly has a wide history. Unfortunately someone changed how we were found via GPS, so now it shows as Links Road Hastings.

Reviewed 26 October 2016

Went here thinking to buy some chocolate from the factory floor at a reasonable price. Went to the shop to find the prices quite exorbitant. With a block of slightly lower quality chocolate available at Countdown for a fraction of the price, the $12.50 per...More

Thank AusTed1983
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 28 October 2016

We are pleased you enjoyed your time at our café, and enjoyed our friendly service. Chocolate is like wine, it has different qualities, similar to cask wine versus a top range of bottled wine. The type of chocolate normally found in the supermarket is compound,...More

Reviewed 5 October 2016 via mobile

I like chocolate, but the silky oak cafe has much more. In fact, of all things I like their homemade bread best! To me the iced chocolate is too much, but the family love it. The iced coffee is better.

1  Thank Rick M
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 11 October 2016

Thank you for posting your review. Yes, I agree the bread is great. We now sell chutneys, and cheese (in our pantry shop)that would go with it should you decide to take some home.

Reviewed 30 September 2016 via mobile

When my partner suggested we do the full tour I was a little apprehensive. After all, we had completed many a Belgium chocolate tour or tasting so NZ could be a disappointment. The cost was equivalent to all options added so if a person was...More

1  Thank Tom H
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 2 October 2016

Thank you for taking the time to write a review. We are really pleased that you have fond memories of your time with us, and hope you return to relive your enjoyment, hopefully the Bay will turn on some of our normal sunny weather

Reviewed 27 September 2016

We call in here each time we visit Napier. So much choice, beautiful flavours. Try the Turkish Delight or get a mixed box. Staff are friendly and helpful, and you can try before you buy. There is also a section of fudge.More

1  Thank Janice P
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 29 September 2016

Thank you for taking the time to write a review. The chocolates are simply wonderful, after 17 years I am still the head quality controller, its a tough job. We have just opened a pantry shop on site as well, all types of yummy items,...More

Reviewed 13 September 2016

Love going to this place as it is a bit different with plenty of parking and in the country. It has a chocolate shop and museum. We often go for lunch or afternoon tea because of the food they sell. It is quite small so...More

1  Thank Graeme B
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 2 October 2016

Thank you for your lovely comments. We have just opened a Pantry Shop on site now, will all kinds of yummy foodie items, including a range of Silky Oak products. This should help take the pressure off everyone on cruise ship days, plus we are...More

Reviewed 12 September 2016

The cafe was awesome, fabulous service, scrumptious food.......chocolate is the answer..who cares what the question is! This would be among the best cafes, they also have a good selection of gluten free.

Thank Kathy W
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 2 October 2016

We hope you can visit us again soon, so that you can enjoy the experience all over again, Thank you

Reviewed 10 September 2016 via mobile

Really is the best food around and if you are into hot chocolates or choccie muffins with choccie sauce and cream this is the decadence if your dreams. The owner is a chef and made chocolates in Belgium and it shows. Small garden area. Can...More

Thank nick a
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 2 October 2016

We really enjoyed reading about your time with us. We have just opened a pantry shop on site, with your favourite salad dressing being stocked there. We have added to the range, and are also stocking product from the Bay and Beyond. Silky Oak is...More

Reviewed 6 September 2016 via mobile

We checked out the shop and they have a little display window showing them working the chocolate. The shop is small and a lot of it seems expensive and we were surprised that the chocolate is just brought in and worked into the chocolates. The...More

Thank Simon T
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 8 September 2016

Thank you for your review. We are really pleased that you enjoyed our chocolate and fudge. The chocolate we use is couverture, it is a quality chocolate, unlike compound which is a made up chocolate with additives like palm oil. For us to make it...More

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Questions & Answers
scoobierae
22 November 2015|
Answer
Response from soak | Property representative |
Hello, Thank you for your enquiry. Silky Oak has a bus stop right outside our gate, but I do not think the Filter Room is on a bus route. If you prefer not to take part in one of the cruise ship tours (which are excellent) I... More
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