We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Silky Oak Chocolate Company

1131 Links Road | Hawkes Bay, Napier 4183, New Zealand
845 0908
Call
Website
Save
Book In Advance
More Info
US$387.06*
and up
Private Shore Excursion: Napier Highlights in a Vintage Car
More Info
US$39.42*
and up
Half-Day Self-Guided Hawkes Bay Coastline and Wineries Cycling Tour
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent44%
  • Very good34%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“fudge” (20 reviews)
“gift shop” (18 reviews)
“triple dipper” (4 reviews)
LOCATION
1131 Links Road | Hawkes Bay, Napier 4183, New Zealand
CONTACT
Website
845 0908
Write a ReviewReviews (200)
Traveller rating
Traveller type
Time of year
Language

41 - 50 of 195 reviews

Reviewed 29 January 2017 via mobile

What's not to like ........... there a great selection of really tasty chocolate, there's free samples and a Lovely on site cafe ...... Definitely worth the visit .

Thank TheManFromLochness
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 31 January 2017

Thank you for your review. I know it is a long way from Loch Ness, but hopefully you will be able to visit us again

Reviewed 5 January 2017 via mobile

We've been before (couple of years ago) and enjoyed food and coffee here so returned for breakfast before heading home from our holiday. So disappointed. The coffee arrived quick enough but was cold by the time the food arrived. I had a mini breakfast with...More

1  Thank Pam_at_NZ
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 31 January 2017

We are sorry that you did not enjoy your breakfast. It is very unusual for this to occur, as you can see by other postings, and of course your own previous visit. I am pleased you let the staff know of your disappointment and that...More

Reviewed 4 January 2017 via mobile

Went to visit and had to pay admission to go into museum and we decided wasn't worth it with all of us. Didn't get to try the cafe either so all we did was visit the pantry and chocolate shops which really wasn't worth the...More

Thank Kwokey
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 5 January 2017

It is a shame you did not enjoy your time with us, the museum is really worth visiting, covering 3,000 years of chocolate history. If you didn't get to try the café, I assume it was because your group visited us on New Years Day....More

Reviewed 3 January 2017 via mobile

Family recommended we go here. Well worth the visit. Great chocolate and food. Really nice place to come too.

Thank Lambertus K
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 5 January 2017

Thank you for your review. People really enjoy our hot chocolate, and the iced chocolate as well. Hopefully we will see you again

Reviewed 29 December 2016 via mobile

Enjoyed our visit here, the chocolate was divine in the top 5 of the world. Staff were friendly and the owner explained the story of how the family started the company and how the chocolate is made. Even tasted some samples. On the expensive side...More

Thank Janine D
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 3 January 2017

Thank you your review is really appreciated. We hope to see you again.

Reviewed 22 December 2016 via mobile

The chocolate here is beautiful. The name Silky oak is perfect for this silky chocolate that just melts in your mouth. If you love fine chocolate this place is worth a visit.

Thank Sara D
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 28 December 2016

Thank you, we agree with you regarding the name and the chocolate. WE were told that Silky and Oak were both feminine and masculine so we covered the bases. We hope to see you nagain.

Reviewed 8 December 2016

My family and I go to the silky oak cafe at least twice a month. The food is always at a very high standard and their iced chocolate is the best I have ever had. We always take visitors there with the knowledge that the...More

Thank NanaGlenda2013
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 11 December 2016

Your right the Iced Chocolates (and Iced Coffees) are simply the best. Thank you for your continued patronage. Have you visited our new Pantry Shop yet? We have just introduced a Peach and Ginger Sorbet, it is just lovely.

Reviewed 7 December 2016 via mobile

We did the triple dipper tour where we started in the museum which had some very interesting old school chocolate tins and information on the history of the cocoa bean and some random old Cadbury adds that had John Cleese in one 😂 the lady...More

Thank LozzyMorgz
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 11 December 2016

Thank you so much for your kind words, I will let the staff know that you enjoyed your visit, and of course the chocolate!! We hope you are able to visit again

Reviewed 23 November 2016

We called in to the Chocolate Company during our “Hooters” tour. There was quite a range of chocolate as well as knowledgeable people to talk to. The chocolate was good quality and we had pleasant afternoon teas for several days after. Worth the journey if...More

Thank zzrbell
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 27 November 2016

I am sure you had a great time out and about with Hooters. Thank you for coming back for extra afternoon teas. We hope you took enough chocolate away with you to keep you going for some time.

Reviewed 13 November 2016

This shop has all treats to tempt the non choc types with the smell of the factory floor and the single treats to satisfy the sweet tooth

Thank ricki475
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 27 November 2016

Thank you for your great review. We always say that deep breathing is allowed in the shop. Yum

Nearby
Nearby Restaurants
Mission Restaurant
994 reviews
4.96 km away
Ten Twenty Four
284 reviews
6.45 km away
Star of India
78 reviews
3.25 km away
Serendipity Cafe
12 reviews
6.21 km away
Nearby Attractions
Mission Estate Winery
645 reviews
4.94 km away
Church Road Winery Cellar Door & Restaurant
357 reviews
4.21 km away
Moana Park Winery
165 reviews
5.68 km away
Roosters Batch Brewed Beer
8 reviews
6.92 km away
Ask a question
Questions & Answers
scoobierae
22 November 2015|
Answer
Response from soak | Property representative |
Hello, Thank you for your enquiry. Silky Oak has a bus stop right outside our gate, but I do not think the Filter Room is on a bus route. If you prefer not to take part in one of the cruise ship tours (which are excellent) I... More
0
Votes