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The Silky Oak Chocolate Company

1131 Links Road | Hawkes Bay, Napier 4183, New Zealand
845 0908
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US$382.91*
and up
Private Shore Excursion: Napier Highlights in a Vintage Car
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US$39.00*
and up
Half-Day Self-Guided Hawkes Bay Coastline and Wineries Cycling Tour
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Overview
  • Excellent44%
  • Very good34%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“fudge” (20 reviews)
“gift shop” (18 reviews)
“triple dipper” (4 reviews)
LOCATION
1131 Links Road | Hawkes Bay, Napier 4183, New Zealand
Write a ReviewReviews (199)
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31 - 40 of 194 reviews

Reviewed 9 March 2017

We visited this lovely attraction after visiting the Gannet Colony in the morning. We were a group of 6 and arrived towards the end of the traditional lunch hour. The cafe offers some wonderful on the premises made food which is beautifully presented and served...More

Thank tyke710
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 5 April 2017

Your enjoyment was our pleasure. Chocolate can be enjoyed using all our different senses, which reading your review is how it worked for you. Thank you, and we hope to see you again sometime

Reviewed 9 March 2017

Was staying with my sister in Napier and this is her favourite stop as she is a chocoholic. We had the best iced coffee I have ever tasted my sister an iced chocolate and my partner a banana smoothie. They have also two shops on...More

Thank Lu B
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 5 April 2017

Your sister obviously has good taste, as the iced coffees, along with the iced chocolate drinks are simply the best. I am sure you will remember your visit each time you use the salad servers. Thank you for visiting us.

Reviewed 7 March 2017 via mobile

What do you want to do? Indulge your chocolate taste buds? Eat good food for lunch? Shop for interesting things? Put some time away for a stop here. I took away some sherbet fudge and have just had it with a cup of tea. Stop...More

Thank Barbara M
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 5 April 2017

We try to cater to most (if not all people) with the variety of things to see and do here at Silky Oak. We are really pleased that you have obviously enjoyed being with us, and that Sherbet fudge is yummy.

Reviewed 4 March 2017 via mobile

The moment our bus arrived at Silky Oaks we were met by one of the owners with samples of chocolate for everyone. Then we went into the shop to see how the chocolates were made and to hear the history of the business. We were...More

Thank mzgrizzSantaFe_TX
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 5 March 2017

Thank you so much for your lovely review. We enjoy meeting people from all around the world, and to showcase our Silky oak complex. We hope to see you again.

Reviewed 2 March 2017 via mobile

Great visit, they have nice ice chocolates made from real chocolate made at their company. The staff were a little under stress but seemed to handle well. Possibly due to the fact of being a cruise ship day which was understandable.

Thank hbbornandproud
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 5 March 2017

Thank you for your lovely review, we appreciate people taking the time to write reviews. It is also good to know that we all looked after you even though it was a busy day. Many thanks

Reviewed 22 February 2017 via mobile

Went here when on holiday with my mum. The shop was really cute with heaps of cool things. They also have a chocolate museum that we went to with was really cool. Gave you all the history about where chocolate originated from and also the...More

Thank Holleylolliepop
Reviewed 8 February 2017

A delicious breakfast to celebrate a birthday. We both had the Eggs Benedict on a toasted bagel with a choice of bacon or ham. It was scrumptious. The staff were friendly and helpful and we could have adjusted the meal to suit if required.

Thank Gael T
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 10 February 2017

Thank you for your review. Eggs Benedict is one of my favourites. It is always good to know that we are doing a good job, both food and customer service wise.

Reviewed 4 February 2017

I'm never one to turn down the chance to visit a chocolate centre - have seen many in the UK and worldwide - so this was a nice stop. It was also lunchtime. It was well signposted, and a fair drive from the Arataki Honey...More

Thank Nyree13
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 10 February 2017

Your review was appreciated by us all here at Silky Oak. We hope you get to visit us again

Reviewed 4 February 2017

We were given a small free sample, and bought a couple of little chocs, but most of it was very overpriced. Have been to Cadburys in Birmingham and this doesn't come close! The restaurant redeemed the situation somewhat. Some imaginative and healthy* options on offer....More

Thank Pippola18
soak, Manager at The Silky Oak Chocolate Company, responded to this reviewResponded 10 February 2017

It is always good to receive all types of reviews as we always check our processes/product to see if we are keeping our high standards. Our chocolate is couverture which does not have any added fats or palm oil, hence pricing, as you are eating...More

Reviewed 29 January 2017 via mobile

What's not to like ........... there a great selection of really tasty chocolate, there's free samples and a Lovely on site cafe ...... Definitely worth the visit .

Thank TheManFromLochness
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 31 January 2017

Thank you for your review. I know it is a long way from Loch Ness, but hopefully you will be able to visit us again

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Questions & Answers
scoobierae
22 November 2015|
Answer
Response from soak | Property representative |
Hello, Thank you for your enquiry. Silky Oak has a bus stop right outside our gate, but I do not think the Filter Room is on a bus route. If you prefer not to take part in one of the cruise ship tours (which are excellent) I... More
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