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The Silky Oak Chocolate Company

1131 Links Road | Hawkes Bay, Napier 4183, New Zealand
845 0908
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US$387.58*
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Private Shore Excursion: Napier Highlights in a Vintage Car
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US$28.71*
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Half-Day Self-Guided Hawkes Bay Coastline and Wineries Cycling Tour
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Overview
  • Excellent41%
  • Very good35%
  • Average14%
  • Poor4%
  • Terrible3%
Travellers talk about
“fudge” (14 reviews)
“gift shop” (17 reviews)
LOCATION
1131 Links Road | Hawkes Bay, Napier 4183, New Zealand
CONTACT
Website
845 0908
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Reviews (182)
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21 - 30 of 182 reviews

Reviewed 4 February 2017

I'm never one to turn down the chance to visit a chocolate centre - have seen many in the UK and worldwide - so this was a nice stop. It was also lunchtime. It was well signposted, and a fair drive from the Arataki Honey...More

Thank Nyree13
soak, Owner at The Silky Oak Chocolate Company, responded to this review

Your review was appreciated by us all here at Silky Oak. We hope you get to visit us again

Reviewed 4 February 2017

We were given a small free sample, and bought a couple of little chocs, but most of it was very overpriced. Have been to Cadburys in Birmingham and this doesn't come close! The restaurant redeemed the situation somewhat. Some imaginative and healthy* options on offer....More

Thank Pippola18
soak, Manager at The Silky Oak Chocolate Company, responded to this review

It is always good to receive all types of reviews as we always check our processes/product to see if we are keeping our high standards. Our chocolate is couverture which does not have any added fats or palm oil, hence pricing, as you are eating...More

Reviewed 29 January 2017 via mobile

What's not to like ........... there a great selection of really tasty chocolate, there's free samples and a Lovely on site cafe ...... Definitely worth the visit .

Thank TheManFromLochness
soak, Owner at The Silky Oak Chocolate Company, responded to this review

Thank you for your review. I know it is a long way from Loch Ness, but hopefully you will be able to visit us again

Reviewed 5 January 2017 via mobile

We've been before (couple of years ago) and enjoyed food and coffee here so returned for breakfast before heading home from our holiday. So disappointed. The coffee arrived quick enough but was cold by the time the food arrived. I had a mini breakfast with...More

1  Thank Pam_at_NZ
soak, Owner at The Silky Oak Chocolate Company, responded to this review

We are sorry that you did not enjoy your breakfast. It is very unusual for this to occur, as you can see by other postings, and of course your own previous visit. I am pleased you let the staff know of your disappointment and that...More

Reviewed 4 January 2017 via mobile

Went to visit and had to pay admission to go into museum and we decided wasn't worth it with all of us. Didn't get to try the cafe either so all we did was visit the pantry and chocolate shops which really wasn't worth the...More

Thank Kwokey
soak, Owner at The Silky Oak Chocolate Company, responded to this review

It is a shame you did not enjoy your time with us, the museum is really worth visiting, covering 3,000 years of chocolate history. If you didn't get to try the café, I assume it was because your group visited us on New Years Day....More

Reviewed 3 January 2017 via mobile

Family recommended we go here. Well worth the visit. Great chocolate and food. Really nice place to come too.

Thank Lambertus K
soak, Owner at The Silky Oak Chocolate Company, responded to this review

Thank you for your review. People really enjoy our hot chocolate, and the iced chocolate as well. Hopefully we will see you again

Reviewed 29 December 2016 via mobile

Enjoyed our visit here, the chocolate was divine in the top 5 of the world. Staff were friendly and the owner explained the story of how the family started the company and how the chocolate is made. Even tasted some samples. On the expensive side...More

Thank Janine D
soak, Owner at The Silky Oak Chocolate Company, responded to this review

Thank you your review is really appreciated. We hope to see you again.

Reviewed 22 December 2016 via mobile

The chocolate here is beautiful. The name Silky oak is perfect for this silky chocolate that just melts in your mouth. If you love fine chocolate this place is worth a visit.

Thank Sara D
soak, Owner at The Silky Oak Chocolate Company, responded to this review

Thank you, we agree with you regarding the name and the chocolate. WE were told that Silky and Oak were both feminine and masculine so we covered the bases. We hope to see you nagain.

Reviewed 8 December 2016

My family and I go to the silky oak cafe at least twice a month. The food is always at a very high standard and their iced chocolate is the best I have ever had. We always take visitors there with the knowledge that the...More

Thank NanaGlenda2013
soak, Owner at The Silky Oak Chocolate Company, responded to this review

Your right the Iced Chocolates (and Iced Coffees) are simply the best. Thank you for your continued patronage. Have you visited our new Pantry Shop yet? We have just introduced a Peach and Ginger Sorbet, it is just lovely.

Reviewed 7 December 2016 via mobile

We did the triple dipper tour where we started in the museum which had some very interesting old school chocolate tins and information on the history of the cocoa bean and some random old Cadbury adds that had John Cleese in one 😂 the lady...More

Thank LozzyMorgz
soak, Owner at The Silky Oak Chocolate Company, responded to this review

Thank you so much for your kind words, I will let the staff know that you enjoyed your visit, and of course the chocolate!! We hope you are able to visit again

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Questions & AnswersAsk a question
scoobierae
We will be arriving on a cruise ship in January 2016 and would like to visit the Chocolate Factory & the Filter Room ( brewery ). Is there public transport to these places, as we don't want to book a tour through the cruise company
22 November 2015|
Answer
Response from soak | Property representative |
Hello, Thank you for your enquiry. Silky Oak has a bus stop right outside our gate, but I do not think the Filter Room is on a bus route. If you prefer not to take part in one of the cruise ship tours (which are excellent) I... More
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