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The Silky Oak Chocolate Company

1131 Links Road | Hawkes Bay, Napier 4183, New Zealand
845 0908
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  • Excellent44%
  • Very good35%
  • Average14%
  • Poor4%
  • Terrible3%
Travellers talk about
“fudge” (15 reviews)
“gift shop” (17 reviews)
1131 Links Road | Hawkes Bay, Napier 4183, New Zealand
845 0908
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Reviews (185)
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171 - 180 of 180 reviews

Reviewed 4 December 2011

Museum was interesting but being charged cost $8 pp, too much. Gift shop has big range for cake decorating. Selection at chocolate shop disappointing small. Fun to see it all though.

1  Thank Helen M
Reviewed 27 October 2011

Chocolate lovers beware - this place is dangerous! I've been there before and now totally addicted. Not only was I taken in by the chocolate ( I'll never forget the aroma in the shop) but the food/coffee on offer at the adjoining Cafe was also...More

Thank catzlegz
Reviewed 3 September 2011

chocolate.... yum! It's a little over priced, but the chocolate is nice. was a way out of town, but I would have liked to eat at the cafe, but my friends, moved us on after I spent a small fortune on Chocolates.... handmade....

Thank ShellieM
Reviewed 20 February 2011

What a beautiful location, I was SO looking 4ward 2 sharing this treat with friends. Firstly our 14 year old poodle was evicted because the restaurant could b charged $5,000 if an inspector saw our dog. My husband & I said we were happy 2...More

3  Thank Becca D
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 19 June 2011

We try at all times to give our customers a great experience. We cannot (other than Guide Dogs) allow animals here, we are a food premises. We receive 10 out of 10 for hygiene. Here at Silky Oak we offer great products, fresh food, and...More

Reviewed 13 February 2011

Although it is a small shop it is somewhere you need to stop! If you are a chocolate lover you will be very pleased - beautiful works of art that taste delicious.

Thank LGNG
Reviewed 8 November 2010

We were really looking forward to visiting this factory, shop and museum. Much to our dismay our experience was far less than satisfactory. The Musuem - How might a musuem with an admission price of $8-10 be disappointing you might ask? Easily actually. The 'museum'...More

5  Thank neongolden1985
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 18 December 2012

It is unfortunate that these people did not enjoy their experience. Here at Silky Oak customer satisfaction is as important to us as the product we sell. We endeavour to go the extra mile to be helpful. We have over 100,000 vistors each year, we...More

Reviewed 10 June 2009

Recently had a stop in at silky oak chocs. Why have I not known about this place before? The chocolate is divine - I'm hooked. Museum was certainly informative (thought I already knew everything about chocolate) also the gift shop was most impressive - wide...More

1  Thank catzlegz
Reviewed 29 January 2009

I did think the chocolates to buy were very overpriced but I would recommend a visit to their cafe. We had coffee and cakes and when the cake was served, I thought I was in heaven. It was warmed with melted chocolate and cream -...More

Thank FrodshamDolphin
Reviewed 10 December 2008

Gosh knows where the completely unjustified review about your shop came from, but let me tell you and other potential visitors, the reviewer previously stated about the museum being dated, of course it is, its the full history of chocolate!!! and very interesting to boot,...More

1  Thank jaydiesel
Reviewed 12 September 2007

We had many people encourage us to go to The Silky Oak Chocolate Company. As lovers of chocolate we went gladly. We found the store fairly easily. It was empty, we entered and were there for a bit when someone came out from the back...More

6  Thank RedmooseNH
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Questions & Answers
22 November 2015|
Response from soak | Property representative |
Hello, Thank you for your enquiry. Silky Oak has a bus stop right outside our gate, but I do not think the Filter Room is on a bus route. If you prefer not to take part in one of the cruise ship tours (which are excellent) I... More