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The Silky Oak Chocolate Company

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1131 Links Road | Hawkes Bay, Napier 4183, New Zealand
845 0908
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Overview
  • Excellent43%
  • Very good35%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“fudge” (18 reviews)
“gift shop” (21 reviews)
“triple dipper” (4 reviews)
LOCATION
1131 Links Road | Hawkes Bay, Napier 4183, New Zealand
CONTACT
Website
845 0908
Ways to Experience The Silky Oak Chocolate Company
from US$39.00
More Info
from US$382.50
More Info
Write a ReviewReviews (212)
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All reviews
"fudge"
in 18 reviews
"gift shop"
in 21 reviews
"triple dipper"
in 4 reviews
"sausage rolls"
in 3 reviews
"free samples"
in 3 reviews
"cabinet food"
in 3 reviews
"iced coffee"
in 3 reviews
"blackboard menu"
in 3 reviews
"quality chocolate"
in 3 reviews
"cocoa beans"
in 3 reviews
"taste buds"
in 3 reviews
"for sale"
in 3 reviews
"cruise ship"
in 4 reviews
"new zealand"
in 3 reviews
"chocoholic"
in 12 reviews
"museum"
in 60 reviews
"pantry"
in 7 reviews
Filter

11 - 20 of 207 reviews

Reviewed 25 December 2017

Visited the Silky Oak Chocolate factory and store near Fernhill as part of our local tour. Not allowed to take photos inside showing the chocolates being made. Offer samples and lots of dark and milk chocolate products for sale. Purchased dark choc motorcycle for for...More

Thank Ronald L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 27 December 2017

Thank you for your review. We hope your friend enjoys the chocolate motorbike

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Reviewed 23 December 2017

Arrived here as part of a small tour group. Gardens and surrounds looked nice. We would of happily purchased some treats. We went to walk into the main Chocolate shop and we were stopped by a staff member at the door and abruptly told to...More

Thank ozpix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 27 December 2017

I am sure the response you had from our staff member wasn't put quite in this way, we direct customers around to the Pantry shop, where some of our chocolate treats are available to taste and (if you want) to purchase. If we have a...More

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Reviewed 14 December 2017

Our favourite place for brunch/lunch. Great food and coffee in the café. The gift shop, pantry shop and chocolate shop are always worth a visit. Wonderful friendly service and did I mention the chocolate?????

Thank JuliePolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 27 December 2017

Sounds like you are a choc-o-holic like a number of us here. Thank you

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Reviewed 7 December 2017

It will be a white Christmas for some. They will receive Silky Oak white chocolates. There also is a variety of dark and milk chocolates to choose from in imaginative shapes such as a Santa lollypop,a mans tool box, a gourmet spoon. Something special for...More

Thank Mary Ellen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 10 December 2017

Thank you for your review, we hope you managed to call into the Pantry and gift shops. Good to see you rewarded yourself at the Café

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Reviewed 27 November 2017

This is a review of the lunch in the cafe at Silky Oaks. We are not reviewing the gift shop, museum, chocolate fabrication. Beautifully prepared dairy free wrap with exquisite handcut salad on the side, individual made coffees, served promptly enjoyed outdoors at a picnic...More

Thank r s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 10 December 2017

Thank you for your lovely review of the Café. Just to let you know that the whole complex is under 1 families ownership and direction, so the Café is not a different business. The Pantry has items that we make for the Café for sale...More

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Reviewed 26 November 2017

Lovely chocolates very expensive. Not a patch on Makana . Extremely rich but beautifully made. The nice thing it was staffed by older classy women. beautifulMore

Thank rowy2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 10 December 2017

Thank you for your review. Everyone has their favourite chocolate. All our chocolate is couverture, which means it is without additives such as palm oil, it is also ranked 5th in the world as being the finest chocolate. I will let the ladies know that...More

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Reviewed 16 November 2017 via mobile

My mother and I saw the sign to Chocolate Factory just out of Napier on a road trip from Turangi to Wellington via Napier; the car turned all by itself!! Lovely lunch from help yourself cabinets, mum had the kumara tart, I had the lamb...More

Thank Anne-Marie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 18 November 2017

Your car is like a good number that know how to find their way to us. Thank you for the lovely review, we do try to have great food, staff and of course a great venue.

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Reviewed 1 November 2017

Called to meet a friend for lunch - first time for us at this restaurant/cafe. It was a bit chaotic with a few larger groups celebrating birthdays -but plenty of tables available anyway. We settled for a table outside as it was a really nice...More

Thank Grant N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 3 November 2017

Thank you for your lovely review, I will let the staff know of your appreciation. Shame you missed out the chocolate shop, not only do we make and sell the yummiest chocolate, we have 30 flavours of delicious fudge, all made her at Silky Oak....More

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Reviewed 18 October 2017

We stopped over and they were not making chocolate at the time. You get a bite of their milk chocolate and a bite of their dark chocolate and that's it. Otherwise, you are awkwardly stuck in a candy store. Don't bother.More

Thank drjandthemissus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 20 October 2017

We are sorry you were disappointed. You were welcome to watch the video of chocolate making, purchase some chocolate, visit our history of chocolate museum, relax in our café and surroundings, or try some of the goodies in our pantry shop. Or if you visited...More

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Reviewed 11 October 2017 via mobile

My wife & I were very happy to find this place on our way to Napier. Being mid afternoon we enjoyed a excellent coffee & snack before we wandered into the retail shop. My wife had just found fudge heaven, I am not a fudge...More

Thank Phil K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 13 October 2017

The staff enjoy hearing that they are pleasing the customers when they visit, it is all about the experience, and enjoying everything we make. Thank you for taking the time to send your review

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Questions & Answers
scoobierae
22 November 2015|
Answer
Response from soak | Property representative |
Hello, Thank you for your enquiry. Silky Oak has a bus stop right outside our gate, but I do not think the Filter Room is on a bus route. If you prefer not to take part in one of the cruise ship tours (which are excellent) I... More
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