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The Silky Oak Chocolate Company

1131 Links Road | Hawkes Bay, Napier 4183, New Zealand
845 0908
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US$38.85*
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Half-Day Self-Guided Hawkes Bay Coastline and Wineries Cycling Tour
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US$381.49*
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Private Shore Excursion: Napier Highlights in a Vintage Car
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Overview
  • Excellent43%
  • Very good35%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“fudge” (18 reviews)
“gift shop” (21 reviews)
“triple dipper” (4 reviews)
LOCATION
1131 Links Road | Hawkes Bay, Napier 4183, New Zealand
CONTACT
Website
845 0908
Ways to Experience The Silky Oak Chocolate Company
from US$38.90
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from US$381.50
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Write a ReviewReviews (214)
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All reviews
"fudge"
in 18 reviews
"gift shop"
in 21 reviews
"triple dipper"
in 4 reviews
"sausage rolls"
in 3 reviews
"free samples"
in 3 reviews
"cabinet food"
in 3 reviews
"iced coffee"
in 3 reviews
"blackboard menu"
in 3 reviews
"quality chocolate"
in 3 reviews
"cocoa beans"
in 3 reviews
"taste buds"
in 3 reviews
"great coffee"
in 3 reviews
"for sale"
in 3 reviews
"cruise ship"
in 4 reviews
"new zealand"
in 3 reviews
"chocoholic"
in 12 reviews
"museum"
in 60 reviews
Filter

1 - 10 of 209 reviews

Reviewed 1 week ago via mobile

Lamb burger was huge and delicious. There is no way to attack it without a knife and fork. Service was gracious! Highly recommend silky oak chocolates!

Thank Wgstand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

If you are a chocoholic then this place is the place to visit. There are so many different types of chocolate to buy. There is a fantastic museum about the history of chocolate. Also there is the store and gift shop.

Thank gjsamson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 2 weeks ago

Thank you for your great review. Did you go to the Café as well? Great chocolate drinks available there.

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Reviewed 25 March 2018 via mobile

Always nice to stop here before Easter and purchase some very good marshmallow chocolate eggs. Oh so good. Plenty of other individual chocolate to entice the taste buds as well

Thank avb13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 27 March 2018

Thank you, did you know that we make the marshmallow as a log inside a Christmas Cracker for Christmas? At times through Winter we make marshmallow fish as well. Have a great Easter

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Reviewed 8 March 2018

If you are a real chocolate lover then this is the place to visit. It gives you first hand knowledge about chocolate and how they make it. They allow tours thru. There is a nice cafeteria and shop so you can eat and buy good...More

Thank heatheralwynladd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 11 March 2018

Thank you for your lovely review, hopefully you will visit again

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Reviewed 20 February 2018 via mobile

We went to Silky Oak on a tour from a cruise chip and so were with a big crowd. We were on a time frame and while the talk regarding the making of chocolate was interesting, it was hard to see. The museum was interesting...More

1  Thank Sandgroper12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 11 March 2018

Thank you for your review. We hope you are able to visit us again

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Reviewed 10 February 2018

You do receive a free tasting when you arrive here but we'd been spoilt at another NZ chocolate factory when you could ask to taste any flavour you wanted. However, the chocolate was fine and we did cheerful add to our stash of sweetie things...More

1  Thank Ann T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 11 March 2018

Thank you for you review, we hope you enjoyed your purchases

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Reviewed 6 February 2018 via mobile

We had a Day Tour with Napier Classic Cars that included a surprise visit to Silk Oak Chocolates. This was a highlight of our Napier Tour. The chocolates are excellent, and we enjoyed coffee and lunch at the Cafe on the property. But the highlight...More

Thank TampaBayJeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 8 February 2018

It was a pleasure meeting your group, and getting to know you. When we meet people like yourselves it is the highlight of our day as well. Hope you enjoy the chocolates and fudge. Thank you for your review

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Reviewed 20 January 2018

Good selection of food available, nice coffee and very good service. The Pantry and Gift shop were very nice to look in as was the Chocolate Shop. Lovely selection and some products wrapped in beautiful colours of foil. Greeted immediately when we walked in with...More

Thank Kath K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 22 January 2018

Thank you for your review, we do try to give great service, along with great products. I will let the staff know that you of your all round appreciation

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Reviewed 19 January 2018

We returned back to this Cafe and were once again treated to some really tasty food, helpful staff and pleasant surroundings. You can have a walk around the other facilities on site. Don't forget to buy some chocolate too. Only downsize was the toilet. It...More

Thank skylarkGlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 22 January 2018

Thank you for your review, I will the everyone here know of your appreciation. Toilet wise we do check them regularly, as we believe it is just as important for them to be kept clean, but sorry that you happened to come across a not...More

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Reviewed 31 December 2017

We visited this place as part of the local tour. Stayed there just a short while as there is no much to be seen. Chocolates are not cheap.More

Thank Hongkongboy55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 2 January 2018

I am sorry you did not give us the opportunity to charm you. Here on site we have a chocolate shop, chocolate factory viewing through the windows to see the chocolate being made. Plus we also have a Café, Chocolate Thru the Ages Museum as...More

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Questions & Answers
scoobierae
22 November 2015|
Answer
Response from soak | Property representative |
Hello, Thank you for your enquiry. Silky Oak has a bus stop right outside our gate, but I do not think the Filter Room is on a bus route. If you prefer not to take part in one of the cruise ship tours (which are excellent) I... More
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