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The Silky Oak Chocolate Company

1131 Links Road | Hawkes Bay, Napier 4183, New Zealand
845 0908
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US$402.40*
and up
Private Shore Excursion: Napier Highlights in a Vintage Car
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US$40.99*
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Half-Day Self-Guided Hawkes Bay Coastline and Wineries Cycling Tour
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Overview
  • Excellent44%
  • Very good34%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“fudge” (20 reviews)
“gift shop” (20 reviews)
“triple dipper” (4 reviews)
LOCATION
1131 Links Road | Hawkes Bay, Napier 4183, New Zealand
CONTACT
Website
845 0908
Write a ReviewReviews (207)
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1 - 10 of 202 reviews

Reviewed 2 days ago

Good selection of food available, nice coffee and very good service. The Pantry and Gift shop were very nice to look in as was the Chocolate Shop. Lovely selection and some products wrapped in beautiful colours of foil. Greeted immediately when we walked in with...More

Thank Kath K
Reviewed 3 days ago

We returned back to this Cafe and were once again treated to some really tasty food, helpful staff and pleasant surroundings. You can have a walk around the other facilities on site. Don't forget to buy some chocolate too. Only downsize was the toilet. It...More

Thank skylarkGlos
Reviewed 3 weeks ago

We visited this place as part of the local tour. Stayed there just a short while as there is no much to be seen. Chocolates are not cheap.More

Thank Hongkongboy55
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 2 weeks ago

I am sorry you did not give us the opportunity to charm you. Here on site we have a chocolate shop, chocolate factory viewing through the windows to see the chocolate being made. Plus we also have a Café, Chocolate Thru the Ages Museum as...More

Reviewed 3 weeks ago

We went to Silky Road for the cafe (lunch) and the Museum. Both were great. Had Sausage Roll and Salad, and Broccoli Salad and Bread. The meals were fresh, light seasoning, and delightful. The Banana and Oat Smoothie was yummy! And the Long Black was...More

Thank MattPStuff
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 3 weeks ago

Thank you so much for your in depth review. We pride ourselves on our fresh and tasty food at the Café, I will let the staff know you enjoyed your time there. Also, some of the items in the Café are available in the Pantry...More

Reviewed 3 weeks ago via mobile

Went on a dull day , what a waste of time. Smaller than expected with no one showing their crafts . Poor selection of chocolates in the shop and very expensive. $6.50 for a very small chocolate bar is far too much. Nothing I would...More

Thank squinth
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 3 weeks ago

We are sorry you were disappointed with your visit. We are not always able to showcase the making of the chocolates, we do have a video playing showing how it is made, for occasions such as yours. Our chocolate is couverture, (real chocolate) without the...More

Reviewed 4 weeks ago

Visited the Silky Oak Chocolate factory and store near Fernhill as part of our local tour. Not allowed to take photos inside showing the chocolates being made. Offer samples and lots of dark and milk chocolate products for sale. Purchased dark choc motorcycle for for...More

Thank Ronald L
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 3 weeks ago

Thank you for your review. We hope your friend enjoys the chocolate motorbike

Reviewed 4 weeks ago

Arrived here as part of a small tour group. Gardens and surrounds looked nice. We would of happily purchased some treats. We went to walk into the main Chocolate shop and we were stopped by a staff member at the door and abruptly told to...More

Thank ozpix
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 3 weeks ago

I am sure the response you had from our staff member wasn't put quite in this way, we direct customers around to the Pantry shop, where some of our chocolate treats are available to taste and (if you want) to purchase. If we have a...More

Reviewed 14 December 2017

Our favourite place for brunch/lunch. Great food and coffee in the café. The gift shop, pantry shop and chocolate shop are always worth a visit. Wonderful friendly service and did I mention the chocolate?????

Thank JuliePolly
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 3 weeks ago

Sounds like you are a choc-o-holic like a number of us here. Thank you

Reviewed 7 December 2017

It will be a white Christmas for some. They will receive Silky Oak white chocolates. There also is a variety of dark and milk chocolates to choose from in imaginative shapes such as a Santa lollypop,a mans tool box, a gourmet spoon. Something special for...More

Thank Mary Ellen W
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 10 December 2017

Thank you for your review, we hope you managed to call into the Pantry and gift shops. Good to see you rewarded yourself at the Café

Reviewed 27 November 2017

This is a review of the lunch in the cafe at Silky Oaks. We are not reviewing the gift shop, museum, chocolate fabrication. Beautifully prepared dairy free wrap with exquisite handcut salad on the side, individual made coffees, served promptly enjoyed outdoors at a picnic...More

Thank r s
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 10 December 2017

Thank you for your lovely review of the Café. Just to let you know that the whole complex is under 1 families ownership and direction, so the Café is not a different business. The Pantry has items that we make for the Café for sale...More

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Questions & Answers
scoobierae
22 November 2015|
Answer
Response from soak | Property representative |
Hello, Thank you for your enquiry. Silky Oak has a bus stop right outside our gate, but I do not think the Filter Room is on a bus route. If you prefer not to take part in one of the cruise ship tours (which are excellent) I... More
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