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Hamilton i-SITE Visitor Information Centre

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Corner Caro & Alexandra Sts | Garden Place, Hamilton 3204, New Zealand
+64 7-958 5960
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Review Highlights
Lots of information available

The staff here couldn't be more helpful, also lots of souvenirs available to buy at reasonable... read more

Reviewed 2 weeks ago
Hazel W
,
Teignmouth, United Kingdom
Extremely Helpful and Professional

My brother & I dropped by Hamilton i-SITE on very short notice for help booking round trip bus... read more

Reviewed 3 weeks ago
Kirk B
,
Spokane, Washington
Read all 42 reviews
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We are the official i-SITE Visitor Information Centre in Hamilton and your local experts in our region. We are your 'one stop shop' for travel advice and bookings for Waikato tours, activities and accommodation. As an official i-SITE, we also specialise in travel arrangements for all New Zealand destinations. Better still, our service to you is FREE.
  • Excellent80%
  • Very good14%
  • Average4%
  • Poor2%
  • Terrible0%
Travellers talk about
“new zealand” (5 reviews)
“zealong tea” (2 reviews)
Open Now
Hours
Hours Today: 9:00 AM - 5:00 PM
LOCATION
Corner Caro & Alexandra Sts | Garden Place, Hamilton 3204, New Zealand
CONTACT
Website
+64 7-958 5960
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Write a ReviewReviews (42)
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"helpful advice"
in 2 reviews
"new zealand"
in 5 reviews
"zealong tea"
in 2 reviews
"gifts"
in 3 reviews
"bea"
in 2 reviews
"auckland"
in 4 reviews
"ferry"
in 2 reviews
"waikato"
in 2 reviews
"attractions"
in 2 reviews
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1 - 10 of 34 reviews

Reviewed 2 weeks ago

The staff here couldn't be more helpful, also lots of souvenirs available to buy at reasonable prices

Thank Hazel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton i-SITE V, Information and Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this reviewResponded 1 week ago

Hi Hazel W, Our goal is to help our visitors where ever we can, no matter the question or request. We are glad to hear your visit to the i-SITE was enjoyable, thank you for your review.

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Reviewed 3 weeks ago

My brother & I dropped by Hamilton i-SITE on very short notice for help booking round trip bus transport to Waitomo Caves. Despite the time crunch, our travel consultant (Verena Peters) quickly found & booked the very last bus seats available. When the the bus's...More

Thank Kirk B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton i-SITE V, Information and Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this reviewResponded 3 weeks ago

Hi Kirk B, Thank you for the awesome feedback, we have passed that on to our lovely Verena. We hope you had a great experience even though things didn't turn out as planned.

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Reviewed 19 March 2018

Went in a couple of times during our stay. Staff are friendly and welcoming. Some lovely gifts, postcards etc. They even sell stamps, very useful.

Thank katejim1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton i-SITE V, Information and Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this reviewResponded 5 weeks ago

Hi Katejim1, We try and provide our visitors with as much as we can and know that everyone appreciates even the littlest things. Thank you for your very lovely review.

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Reviewed 29 December 2017

Very welcoming and gave us lots of information about the area and where to eat! I recommend seeing them when you first arrive into Hamilton.

Thank mofred29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton i-SITE V, Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this reviewResponded 6 January 2018

Hi mofred29, Thank you very much for your review, it is much appreciated. We enjoy helping our customers no matter what questions they may have.

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Reviewed 18 November 2017

The New Zealand Tourist information sites provide great service and the staff is dedicated to helping you and are in fact disappointed when they cannot. You can buy transportation and tourist sites tickets here, as well as souvenirs, postcards and stamps. It should be the...More

Thank Howard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2017

Even though I live in Hamilton, this is one of my favourite places to peruse. They have beautiful jewellery, skin care, edibles, bags, scarves and other accessories that are different and are loved by overseas recipients. I love the honey that has been created from...More

Thank excentnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton i-SITE V, Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this reviewResponded 5 October 2017

Hi excentnz, Thank you very much for your lovely review. We aim to support our local suppliers as much as we can by featuring their products in our store. We are happy to hear that you enjoy our retail products and consider us to be...More

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Reviewed 23 September 2017

I'm a local but i popped in to get some brochures for an up and coming trip, lovely staff, very helpful and friendly.

Thank Cherie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton i-SITE V, Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this reviewResponded 27 October 2017

Hi Cherie S, Thanks for your feedback. We are glad that you enjoyed your experience in our i-SITE, our team is always happy to help.

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Reviewed 21 August 2017 via mobile

We began planning our holiday some months previous and needed help booking a taxi from Aukland airport and advice on local home delivery options for the night we arrived. All my emails were answered quickly and efficiently by Robyn Hiakita who sorted everything unbelievably well....More

1  Thank Pete W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton i-SITE V, Information & Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this reviewResponded 22 August 2017

Hello Pete, Thank you so much for your kind review of our i-SITE team and especially of Robyn. We are very glad that you were so happy with our customer service! We hope you will have a great time in Wellington and a good flight...More

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Reviewed 22 June 2017 via mobile

Absolutely fantastic support provided by lovely ladies. Two hungover Lions supporters could not have asked for better advice. Outstanding!

Thank Snake101Sqn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton i-SITE V, Manager at Hamilton i-SITE Visitor Information Centre, responded to this reviewResponded 26 June 2017

Thank you so much for your feedback, glad to hear you received exceptional service by my team!

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Reviewed 11 April 2017

A great shop to learn all about hamilton! Plus the wee luxuries from around the region, a really great way to plan your trip around hamilton and surrounding towns, then pop to lunch just around the corner in Garden Place!

Thank Amanda A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton i-SITE V, Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this reviewResponded 18 April 2017

Hello Amanda, thank you so much for your kind review. :-)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & Answers
Papaali Norrah T
20 January 2017|
AnswerShow all 2 answers
Response from Hamilton i-SITE V | Property representative |
Good morning, Thank you for your enquiry and our sincere apologies for the delaying in getting back to you. At this stage there is still plenty of availability in Hamilton for your requested dates. To check live... More
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