We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hamilton i-SITE Visitor Information Centre

Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: Corner Caro & Alexandra Sts | Garden Place, Hamilton 3204, New Zealand
Phone Number:
+64 7-958 5960
Website
Today
09:00 - 17:00
Closed now
See all hours
Hours:
Mon - Fri 09:00 - 17:00
Sat - Sun 09:30 - 15:30
Description:

We are the official i-SITE Visitor Information Centre in Hamilton and your...

We are the official i-SITE Visitor Information Centre in Hamilton and your local experts in our region. We are your 'one stop shop' for travel advice and bookings for Waikato tours, activities and accommodation. As an official i-SITE, we also specialise in travel arrangements for all New Zealand destinations. Better still, our service to you is FREE.

read more

TripAdvisor Reviewer Highlights

Read all 32 reviews
Visitor rating
  • 19
    Excellent
  • 3
    Very good
  • 2
    Average
  • 1
    Poor
  • 0
    Terrible
Informative, helpful advice

We stopped in Hamilton on our way from Auckland to Tauranga - the I - site advisor gave great advice, assisted with bookings & gave tailored brochures for our trip. Highly... read more

5 of 5 bubblesReviewed 13 February 2017
Brian B
via mobile
Add Photo Write a Review

32 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 25: English reviews
Level Contributor
28 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 13 February 2017 via mobile

We stopped in Hamilton on our way from Auckland to Tauranga - the I - site advisor gave great advice, assisted with bookings & gave tailored brochures for our trip. Highly recommend using I-site centres to assist your holiday. Thankyou I- Site Hamilton

Helpful?
Thank Brian B
Hamilton i-SITE V, Information and Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this review

Hello Brian B, thank you very much for your kind review! We are delighted that you found our services helpful for your holiday. More 

Cork, Ireland
Level Contributor
378 reviews
142 attraction reviews
common_n_attraction_reviews_1bd8 97 helpful votes
5 of 5 bubbles Reviewed 13 February 2017

situated in the heart of Downtown Hamilton. Friendly staff with loads of brochures and advice covering the whole of New Zealand, plus some very nice souvenirs to purchase.

Helpful?
Thank Irwi
Paris, France
Level Contributor
59 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 29 January 2017

With typical British politeness I am reluctant to give anything but full points to iSites in Hamilton. I went in for Department of Conservation (DOC) walking tracks in the Wikato area and came out empty-handed and ill advised. I walked, voluntarily, to the DOC office several blocks away. It is frustrating that iSites and DOC can't work together, even in... More 

Helpful?
Thank Amanda C
Hamilton i-SITE V, Manager at Hamilton i-SITE Visitor Information Centre, responded to this review

Thank you for taking the time to provide us with your feedback. Unfortunately at this stage our walking and cycling information is very limited but we do try to offer our visitors as much information as possible including a map and directions to our local DOC office for further information and to make bookings. We are currently working with DOC... More 

Alton, United Kingdom
Level Contributor
129 reviews
80 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 7 January 2017

The staff at this centre took a great deal of time and effort to find me the best deal for a coach trip to Roratua, and then gave me the best time frame as well. Great work.

Helpful?
1 Thank gjpeg
Hamilton i-SITE V, Information and Travelconsultant at Hamilton i-SITE Visitor Information Centre, responded to this review

Hello gjpeg, thank you so much for taking the time to write a review! We are glad you were happy with our service, we strive to find the best deals for our customers. More 

Lower Hutt, New Zealand
Level Contributor
67 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 21 December 2016

Great source of information and helpful staff. Parking was difficult when in a wheelchair but great service

Helpful?
Thank Star B
Hamilton i-SITE V, Information & Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this review

Hello Star B, thank you very much for your nice review. Please feel free to let us know where exactly you parked (in our i-SITE carpark in Caro Street?), so we can look into it to improve this. More 

Canada
Level Contributor
256 reviews
69 attraction reviews
common_n_attraction_reviews_1bd8 112 helpful votes
5 of 5 bubbles Reviewed 10 November 2016

This was my first i-SITE visit on my trip to New Zealand, but it certainly wouldn't be my last. They are a wealth of information on all areas of New Zealand, no matter what activity you're looking for ...I made the i-SITE a must stop when I arrived in a new town.

Helpful?
Thank Dave B
Hamilton i-SITE V, Information and Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this review

Hello Dave, thank you so much for your lovely review. Great that we were of help to you and encouraged you to drop into other i-SITEs around the country as well! We hope we might see you back sometime in the future. More 

Level Contributor
43 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 19 October 2016

very good lots to see and find out about staff very good seam to no there suff were able to help us out with thing we would like to see an do

Helpful?
Thank PDM L
Hamilton i-SITE V, Information & Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this review

Hello PMD L, thank you so much for your kind review! We are happy you found our assistance of help to you. More 

Hamilton, New Zealand
Level Contributor
23 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 October 2016

Friendly staff are happy to give advice, share some personal experiences to help and offer some cool ideas. Of course they are well-honed on their craft - tourism - but also know the local places people are keen on. It looked like a great place to organise tours in the region, and all recognised attractions were well-covered...not that I needed... More 

Helpful?
Thank bryantheobald
Hamilton i-SITE V, Information & Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this review

Hi bryantheobald, thank you some much for your nice review of our i-SITE. Great to hear that you as a knowledgeable local were benefiting from our services as well. Hope to see you soon again. More 

Cambridge, New Zealand
Level Contributor
305 reviews
117 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 10 October 2016

Been here a few times including today. Very impressed with their lovely and caring staff. Love how you can just book a show, buy some souvenirs for gifts. Shalt yourself some skincare, jewellery, sunglasses and bag. Book a train, ferry, local bus or any bus for that matter. Visit attractions recommended by staff like Hamilton Gardens, Lake, Zoo, Zealong Tea,... More 

Helpful?
Thank karina f
Hamilton i-SITE V, Information and Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this review

Hi karina f, Thank you so much for taking the time to provide us with your feedback! We are glad you are enjoying our i-SITE and the services we provide. Hope to see you again soon! More 

Hamilton & Waikato Region, New Zealand
Level Contributor
93 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 24 July 2016

Right in the CBD . Need brochures? can get enough of them nice glossy pamphlets? This is the place to get your fix. Friendly staffers. What else would you expect from iSite? :)

Helpful?
Thank GarryLSW
Hamilton i-SITE V, Information and Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this review

Hello GarryLSW, thank you very much for your nice review! We are glad you found our staff to be friendly and helpful plus you could get your brochure fix at the i-SITE. More 

Travellers who viewed Hamilton i-SITE Visitor Information Centre also viewed

Hamilton, Waikato Region
Hamilton, Waikato Region
 
Hamilton, Waikato Region
Hamilton, Waikato Region
 

Been to Hamilton i-SITE Visitor Information Centre? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hamilton i-SITE Visitor Information Centre and other visitors
1 question
Ask a question

See all questions (1)

Questions? Get answers from Hamilton i-SITE Visitor Information Centre staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?