Leap
Leap
4
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4.0
15 reviews
Excellent
9
Very good
1
Average
2
Poor
1
Terrible
2
Jane Allen
1 contribution
Jul 2020 • Family
Rubbish place, way too small for the amount of kids allowed to jump here. Saw 2 accidents while we were here, nobody looking after the jump pit, so kids were jumping in on top of each other. Found the staff to be rude and one was too busy honing his own skills instead of worrying about jumper safety. Wouldn't bother coming again while visiting Hamilton.
Written 10 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Imalocal
13 contributions
Jan 2020 • Family
Got here around two minutes past the hour keen to get the kids going and went around to counter where person was working. Got ignored, not even a flash of eye contact or a quick smile and "hi there, I'll just be a minute" as she was making a hot drink.
Two minutes later I got told "oh come to this counter" and she added up for three kids then asked if we had the "leap" socks to which I replied, no but same as because they all were wearing jump socks. Had to still pay the extra $2.50/pr of socks as was their policy. Sadly wont be coming back to reuse them as such crap service considering I've just spent $55.50 here for an hour. Such a pity Jump are no longer operating here in Hamilton as I had intended to go there until I realised at the last minute that they had moved to Takanini. One star as kids still having fun despite tge hole in my wallet and being treated like a "thing". Might pay to train your staff in the not so difficult art of customer service.
Two minutes later I got told "oh come to this counter" and she added up for three kids then asked if we had the "leap" socks to which I replied, no but same as because they all were wearing jump socks. Had to still pay the extra $2.50/pr of socks as was their policy. Sadly wont be coming back to reuse them as such crap service considering I've just spent $55.50 here for an hour. Such a pity Jump are no longer operating here in Hamilton as I had intended to go there until I realised at the last minute that they had moved to Takanini. One star as kids still having fun despite tge hole in my wallet and being treated like a "thing". Might pay to train your staff in the not so difficult art of customer service.
Written 14 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jenna A
1 contribution
Oct 2024 • Family
I have always loved leap, but found over the past few years it is no where near what it used to be and today confirmed that we will not be going again. The staff are shocking at customer service and the safety of the children. At the counter I was spoken to rudely, and even though I was the only person in line I had to wait 25 minutes to be served because the person at the counter didn’t know what they were doing and there was no other staff to assist. Once on the trampolines there were approximately 65 people ‘leaping’ and one staff member too busy flirting with a customer or leaning on the railing staring at the ceiling to notice three hurt children (one who was bleeding). I would have thought during busy sessions, especially in the school holidays, there would be more staff and ones that actually pay attention to their customers.
Written 1 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maia Fellow
Huntly, New Zealand3 contributions
Jun 2022 • Family
Nice staff and good supervision. Clean premise with yummy coffee
Good way for us to exercise the family we will come back.
Good way for us to exercise the family we will come back.
Written 13 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Max
1 contribution
Jan 2020 • Family
The kids enjoyed their visit to Leap today, staff were really nice and the price was great for a family. Recommend
Written 23 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David W
Hamilton & Waikato Region, New Zealand84 contributions
Oct 2018 • Family
You pay for an hour but if you can last more than 40 minutes your doing well! Kids love it and something that parents can join in. And it’s cheaper than an hour with a personal trainer at the Gym!
Written 13 October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shayne M
Prebbleton, New Zealand142 contributions
Jan 2017 • Family
The kids love to go here so I take them a bit but I am there purely as a spectator and more as a ride.
It would be good if there was a cafe as some of the "kids" style attractions have and maybe free or cheap Wi Fi.
The actual tramps and foam pit are well set up, clean and staff seem ok
It would be good if there was a cafe as some of the "kids" style attractions have and maybe free or cheap Wi Fi.
The actual tramps and foam pit are well set up, clean and staff seem ok
Written 5 February 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
cameronandhannah
Wellington, New Zealand47 contributions
Jan 2017 • Family
Trampolines, bouncy castle, sponge pit, obstacle course and (for extra charge) laser tag, foozeball, air hockey and pool tables...great indoor activities for everyone from toddlers to adults.
Barefeet or socks you purchase there both acceptable. Can take your own food or some snacks available to purchase.
Some activities well supervised; others could do with better supervision of behaviour.
Barefeet or socks you purchase there both acceptable. Can take your own food or some snacks available to purchase.
Some activities well supervised; others could do with better supervision of behaviour.
Written 3 January 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joan G
Stranraer, UK19 contributions
Feb 2016 • Family
Large trampoline park also laser quest.very quiet when we were there but my two grandchildren loved it.snack area as well where they could have much needed refreshments.staff very helpful and we returned there before coming home.not expensive and kids thoroughly enjoyed themselve
Written 24 August 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4h0lidays
Hamilton, New Zealand104 contributions
Jul 2016 • Friends
Plenty of activities to choose from here for all ages. Attended an 8 year olds birthday party here which was enjoyed by young and old.
Written 26 July 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No questions have been asked about this experience
*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
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