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Auckland i-SITE Visitor Information Centre - International Airport Terminal

Review Highlights
Friendly and helpful staff

Friendly and helpful staff here. But found it not as good with information as i have found in... read more

Reviewed 2 December 2018
Coombabah, Australia
Quite Helpful

Airport information center helped a lot as we landed at Midnight there.All information required is... read more

Reviewed 6 February 2018
Bengaluru, India
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Traveller Overview
  • Excellent44%
  • Very good38%
  • Average13%
  • Poor0%
  • Terrible5%
2 Dec 2018
“Friendly and helpful staff”
5 Feb 2018
“Quite Helpful”
FREE information FREE Visitor Guides FREE booking service for: - Rental Vehicles - Accommodation - Sightseeing Tours and transport - Ferry Crossings - Attractions and Activities - Airport & City transfers Travel Auckland Public Transport HOP Cards...more
Suggested duration: < 1 hour
Arrivals Hall, International Terminal, Auckland Airport, Auckland Central, Auckland, New Zealand
+64 9-365 9925
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1 - 10 of 18 reviews
Reviewed 2 December 2018

Friendly and helpful staff here. But found it not as good with information as i have found in other international airports. However they helped me with all my queries. Was also able to buy a SkyBus ticket here

Date of experience: November 2018
Thank Livetotravel747
Reviewed 5 October 2018 via mobile

Fast wifi for 45 min but if you just sign up for to be an airport member with an email address you will get unlimited, even faster wifi. Highly recommend if you’ll be at the airport for longer! Love Air NZ. The airport is getting...More

Date of experience: October 2018
Thank Julietengwilliams
Reviewed 2 July 2018

Had to go here to get some AT HOP cards to use on public transport. The lady was very friendly and helpful.

Date of experience: June 2018
Thank roaming_kiwi58
Reviewed 29 May 2018 via mobile

Totally agree with mike Hoskins take on facilities and infrastructure at Auckland airport. Mike H is quite correct that alterations have been going on for years. Get rid of the so called hierarchy at the top and employ people who know what they are doing.

Date of experience: May 2018
Thank Fay O
Reviewed 22 May 2018 via mobile

Loved it up there really enjoyed it and want to go back looking forward to going back and seeing the zoo and go to rainbows end

Date of experience: March 2018
Thank nicolereid2013
Reviewed 6 February 2018

Airport information center helped a lot as we landed at Midnight there.All information required is easily accessible,be it information about hotel shuttles, local sim cards, currency, things to do etc

Date of experience: November 2017
1  Thank TravlQ
Reviewed 9 January 2018 via mobile

We can not fault the help we had in finding accommodation :nothing was too much trouble and all calls made and booking secured there and then Thank you

Date of experience: January 2018
Thank Christine C
Reviewed 28 November 2017

I have found the people here always very friendly and helpful with random information that one is always looking for when arriving in a strange place. If you have any queries about Auckland this is a great place to start.

Date of experience: October 2017
Thank Narziss
Reviewed 13 September 2017

No wonder Auckland Airport, Air New Zealand and NZ generally win so many accolades. Everything about them all are excellent quality - primary produce, merchandise, service, attitude. A long stopover was planned to be spent in city, however due to inclement weather returned to airport...More

Date of experience: September 2017
1  Thank JennyWren6398
Reviewed 27 July 2017 via mobile

All the amenities you would expect to find at an internal airport with plenty of shopping and quality eateries. Lots of fast food should that take your fancy I love visiting this airport because a wait for a flight is a pleasure here.

Date of experience: July 2017
1  Thank Doug C
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Questions & Answers
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18 December 2017|
AnswerShow all 2 answers
Response from JennyWren6398 | Reviewed this property |
I believe they do. The new toilets are unbelievable. This is a transit Airport, so provide just about everything for those with a layover. Great eats and drinks too!
3 August 2017|
AnswerShow all 4 answers
Response from ParisMarx | Reviewed this property |
The information counter is the i-SITE. They'll be able to tell you where to find luggage storage. The i-SITE will be right outside the arrival gate.