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Escape Masters

Opens in 17 min: 10:00 AM - 10:00 PM
Open today: 10:00 AM - 10:00 PM
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Review Highlights
Alien prison break

Had a fab time! The guy was sooooo good at getting you in to the theme! Totally recommend it! Great... read more

Reviewed 3 weeks ago
LizM2894
via mobile
Great Fun!

Came with a group of friends for a 21st, was great fun and team building exercise, Love it! would... read more

Reviewed 4 weeks ago
aleishabrett01
,
Auckland Central, New Zealand
Read all 237 reviews
30
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Certificate of Excellence
Traveller Overview
  • Excellent82%
  • Very good15%
  • Average2%
  • Poor1%
  • Terrible0%
Travellers talk about
“team building”(15 reviews)
“great fun”(29 reviews)
“spy room”(8 reviews)
About
Escape Masters is an adventure, where teams are locked in a themed room and their common goal is to break out within an hour. To escape, they have to use objects from around the room, find clues and solve puzzles. This internationally popular...more
Opens in 17 min
Hours Today: 10:00 AM - 10:00 PM
See all hours
Suggested duration: 1-2 hours
Contact
300 Queen Street | Level 11, Auckland Central, Auckland 1010, New Zealand
Website
+64 9-869 2058
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Top Selling Tours & Activities in and around Auckland Central
from US$239.40
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from US$124.20
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from US$181.50
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from US$110.40
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Most Helpful Positive Review
Reviewed 29 July 2014

We tried the hackers room at medium level as a group of 4 uni students. It was really fun and something very different! Would highly recommend we hope to go back to try another challenge! Good value for money too as very entertaining.More

3  Thank Rebtop
BelaTozser, Owner at Escape Masters, responded to this reviewResponded 10 December 2014

Thanks for the review! Happy to hear you and your group enjoyed your time at Escape Masters. We have just opened a Zombie invasion room and we're planning on opening an alien themed room in January. So if you're wanting to come back and play...More

Most Helpful Critical Review
Reviewed 15 August 2017

Was excited to go here, especially as they had different levels for each room which I was really happy about as can find some rooms too easy. Can't put my finger on it but I just didn't enjoy the rooms we did. The clues weren't...More

3  Thank TravelTheWorldRocks
Management response:Responded 17 August 2017

Hi TravelTheWorldRocks, We're sad to hear that your experience wasn't as great as you expected. To improve your experience with us, may I ask what room you did and what you would like to see more/less of? Also, if it helps, we're making new changes...More

Reviews (237)
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Show reviews that mention
All reviews team building great fun spy room fun activity escape room easy level a lot of fun medium difficulty problem solving year olds awesome experience rainy day clues alien legacy challenges superhero
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1 - 10 of 231 reviews
Reviewed 3 weeks ago via mobile

Had a fab time! The guy was sooooo good at getting you in to the theme! Totally recommend it! Great for couples

Thank LizM2894
Swetha V, Manager at Escape Masters, responded to this reviewResponded 3 weeks ago

Thanks for an amazing review!!! Hope to see you again for another fun challenge!!! :)

Reviewed 4 weeks ago

Came with a group of friends for a 21st, was great fun and team building exercise, Love it! would definitely recommend

Thank aleishabrett01
Swetha V, Manager at Escape Masters, responded to this reviewResponded 3 weeks ago

Thank you very much for an awesome review!! Would be great to have your team back for another fun challenge!! :)

Reviewed 4 October 2018

We came as a group of 3 and attempted the spy room. Whilst we did not escape in time, they allowed us to go over time to try and escape, which took us a further 9 minutes. A good variety of clues, and trying to...More

Thank KirstenT448
Swetha V, Manager at Escape Masters, responded to this reviewResponded 5 October 2018

Thank you for an amazing review!!! Yes, generally we do allow few extra minutes so the teams can escape if they go overtime. Hope to see you again soon for another fun challenge!! :)

Reviewed 6 September 2018

Came with family from Australia on Tuesday night and played the Spy room at Marsters Level and we absolutely loved it! We were well taken care of by Joanna, she was so positive and very helpful! We very much enjoyed our experienced and can't wait...More

1  Thank GlobeTrotting812490
Swetha V, Manager at Escape Masters, responded to this reviewResponded 7 September 2018

Thanks so much for an amazing review! Glad to her that you had a great time escaping our Spy room. Joanna will be very happy to hear about your great comments. It will be great to have you guys back trying our other escape rooms...More

Reviewed 1 September 2018 via mobile

We booked 2 rooms for a hens night activity during the day. We had 2 groups of 5 booked in and had a competition between the groups to break out of the bank heist first. Unfortunately one of our props needed to escape was given....More

1  Thank Tina T
Swetha V, Manager at Escape Masters, responded to this reviewResponded 5 September 2018

Hi Tina, Thank you for your feedback. We apologise for the inconvenience that the improper reset of the room caused you and your team, due to the missing clue. We have spoken to our staff about the importance of resetting the room to a high...More

Reviewed 14 August 2018 via mobile

So much fun, would definitely recommend! Went with a group from the New Zealand School of Tourism and the staff were very friendly, the facilities nice and the actual activity was a lot of fun.

Thank Jrmurray1999
Swetha V, Manager at Escape Masters, responded to this reviewResponded 15 August 2018

Thanks for an amazing review!! Happy to hear you had heaps fun doing the activity. Yes, our staff are quite friendly and customer focused. Hope to see you again soon again for another fun challenge!!! :)

Reviewed 13 August 2018

Loved it. Perfect for winding down with family and friends. Tatiana gave us an excellent overview and was very energetic and helpful though it was the weekend and the place wa very busy.

1  Thank JoshuaD2167
Swetha V, Manager at Escape Masters, responded to this reviewResponded 20 August 2018

Thanks for an amazing review!! Hope to see your team again for another fun challenge!!! :) .Will pass on your comments to Tatiana :)

Reviewed 29 July 2018 via mobile

What a great and fun way to spend time with friends puzzling our way out! We loved it! So much fun! Staff was really helpful, without them we would still be stuck in the bank! Room was set up very clever with electronic and old...More

Thank Elizev102
Swetha V, Manager at Escape Masters, responded to this reviewResponded 30 July 2018

Thanks for an amazing review!!! Will be great to have you guys back solving our other challenging rooms !! :)

Reviewed 23 July 2018 via mobile

Hi, I had came in with a group of youth leaders to escape marsters on Saturday night to play Bank Heist. We were looked after by Joanna and her team! We we're extremely impressed with Joanna's customer service, she was so friendly , had such...More

1  Thank AnaV4795
Swetha V, Manager at Escape Masters, responded to this reviewResponded 25 July 2018

Thanks for an amazing review. Will surely pass on your comments to Joanna :). Hope to see you again soon for another fun challenge!!

Reviewed 17 July 2018

Been to many escape rooms in Auckland (including the Escape Hunt in Takapuna) and, although these don't quite compare to those, in my opinion, it's still a good and fun way to spend an hour in the afternoon. My partner and I do are very...More

Thank MichaelL12343
Swetha V, Manager at Escape Masters, responded to this reviewResponded 30 July 2018

Thank you for reviewing us! We have replaced the DVD players and talked to staff about this. The Legacy of the Spy is more of a mystery/ thriller genre whereas Haunted Motel is more inclined towards horror genre. So the modern technology differs from room...More

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Questions & Answers
Ask a question
Olga S
18 February 2018|
AnswerShow all 2 answers
Response from Lilluska | Property representative |
Hi Olga, Thank you for you kind words! I think you wanted to post a review. However, this went to question and answers section of TripAdvisor. Would you mind reposting this to the review section.
0
Votes
Tania001
29 April 2015|
Answer
Response from BenjiDunn | Reviewed this property |
Yes, you would split into a 5v5 team competition (or whatever numbers make it fair if you have different age groups) though, as each room can only hold 8 people.
0
Votes
Therealhavit
29 March 2015|
Answer
Response from BelaTozser | Property representative |
Hi there, Yes, you can have groups of 2 or 3. We even a had a few people attempting to escape alone :). Let me know if you have more questions. Cheers, Lilla
0
Votes