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East Day Spa

Certificate of Excellence
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Address: 123 Albert Street | SKYCITY Grand Hotel - ground level, Auckland 1010, New Zealand
Phone Number:
+64 9-363 7050
Website
Today
09:00 - 21:00
Closed now
See all hours
Hours:
Mon - Fri 09:00 - 21:00
Sat - Sun 09:00 - 20:00
Description:

East Day Spa Auckland is a haven of calm, wellness and beauty in the heart...

East Day Spa Auckland is a haven of calm, wellness and beauty in the heart of New Zealand’s biggest city. Located on the ground floor of SKYCITY Grand Hotel, we offer an alluring and seamless union of authentic eastern holistic healing traditions and premium western beauty therapies using pure, natural products. Mystical aromas and luxurious candle-lit interiors will greet you as our gracious and respectful therapists help you escape to a new state of beauty, wellbeing and inner calm. Relax your body, calm your soul and clear your mind as you awaken a new and complete you. East Day spas can also be found in Wellington, Melbourne and Bali.

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TripAdvisor Reviewer Highlights

Read all 160 reviews
Visitor rating
  • 98
    Excellent
  • 22
    Very good
  • 22
    Average
  • 11
    Poor
  • 7
    Terrible
Total bliss, take me back...

I booked my partner a pregnancy massage and myself a 1hour back neck and shoulders on East's website, a couple emails with limited questions and a credit card number to reserve my... read more

5 of 5 bubblesReviewed 30 April 2016
MikeeyNZ
,
Hamilton, New Zealand
via mobile
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160 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Hamilton, New Zealand
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 April 2016 via mobile

I booked my partner a pregnancy massage and myself a 1hour back neck and shoulders on East's website, a couple emails with limited questions and a credit card number to reserve my spot and it was done. A reminder txt message 24hours before the appointment to remind me of my booking was nice also. Tea and water offered on arrival,... More 

Helpful?
Thank MikeeyNZ
New Zealand
Level Contributor
20 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 29 April 2016

Had a pedicure and manicure shellac - it was absolutely fantastic. Best foot massage. I love the location in the Sky City Grand area / Sky Tower. Very professional service. Blissful relaxing experience. Have booked in for a massage and facial for next time. Best day spa in Auckland.

Helpful?
Thank Yasmin D
Whakatane, New Zealand
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 April 2016 via mobile

Just love the service and pampering you receive. A real great experience and so so relaxing. Remember Recommend room everyone.

Helpful?
Thank DebbB63
Level Contributor
18 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 April 2016

Once I stepped foot inside, I was quickly transported to a serene, blissful environment, a world away from the bustling concrete jungle behind me. I am a male client, but was made to feel completely welcome and at home by the calming, friendly and attentive staff. I was never made to feel uncomfortable or in a rush. I was offered... More 

Helpful?
Thank ken_akl_syd_mel
Level Contributor
52 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 17 April 2016 via mobile

Booked an approx 4 hrs spa package with my mum for her birthday. Arrived for a 12.30pm start to be told we had been moved to 1.30pm and that the spa could not work around this. As we had booked this day 2 months earlier and had plans later in the day I had to stick to the 12.30pm start.... More 

Helpful?
Thank RachaelandAndrewNZ
EastDaySpa_1, Business Development and Spa Operations at East Day Spa, responded to this review

Dear Rachael I'm sorry to hear about your experience. I've personally looked into this as it doesn't sound like a usual experience at our spa. I’ve alerted the team so we may use your experience to improve our delivery of customer service. Although pleased you've enjoyed previous treatments and enjoyed the massage on the day, I regret that the booking... More 

Level Contributor
31 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 10 April 2016 via mobile

My pedicure was very well done! I went for the east side 45 min package. I was offered water or tea from the moment I walked in and several times during my treatment. The lady who did the pedicure was very nice and friendly! I chose my colour out of the many to choose from and the lady offered to... More 

Helpful?
Thank Sadiedude
Auckland Region, New Zealand
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 31 March 2016

Had a massage and noticed that the oil was all gritty from being mixed with dead skin. I thought it was odd as I had only just exfoliated that morning, I thought perhaps it was my moisturiser getting mixed in with the oil to make an odd gritty texture. After getting dressed I could still feel the dead skin on... More 

Helpful?
2 Thank pukeko102
EastDaySpa_1, Business Development & Spa Operations at East Day Spa, responded to this review

Dear pukeko102 Thank you for your review. I'm sorry to hear you felt disappointed. I'm very surprised to hear about your experience. As a leading five star spa, our massage procedures and therapists are professional, clean and linen is professionally laundered. It is likely your own moisturiser has pilled off with oil application, therapists wash their hands, arms and massage... More 

Auckland, New Zealand
2 reviews
5 of 5 bubbles Reviewed 25 March 2016

I have been here several times, and just love it... beautiful environment, skilled staff, and always such a pleasure... many thanks, and i shall be back for more

Helpful?
Thank Lisa M
Wellington, New Zealand
Level Contributor
14 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 March 2016 via mobile

Thanks to Desi & Wayan for their exceptional massage skills. Worth the trip up from Wellington every time. Wonderful..

Helpful?
Thank Paul B
Auckland, New Zealand
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 20 March 2016

I have been to east day spa many times. Everytime I have been there the service has been exceptional but today was an exception. I had booked myself a package and an extra service, I called in the morning to book my partner in for a massage and we confirmed a time. To our surprise 1.5 hours before the massage... More 

Helpful?
Thank 1rand0m
EastDaySpa_1, Business Development and Spa Operations. at East Day Spa, responded to this review

Hello 1rand0m Thanks for your feedback, I've passed your details onto our Spa Manager and we have discussed it thoroughly. We appreciate your feedback as it helps us to work toward improving our services. It certainly doesn't sound like a usual experience you should have at East Day Spa. The team will be addressing all areas of your comments to... More 

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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