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East Day Spa

123 Albert Street | SKYCITY Grand Hotel - ground level, Auckland 1010, New Zealand
+64 9-363 7050
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Review Highlights
Professional and a great experience

I start by saying I am an experienced spa going including internationally. Yesterday I took my... read more

Reviewed 29 October 2016
JoanneRobyn
,
Uzes, France
The best I've experienced in NZ & Auz

East Day Spa is tranquil from the moment you arrive to the moment you leave. The Staff are well... read more

Reviewed 12 October 2016
Nina S
Read all 180 reviews
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Overview
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East Day Spa Auckland is a haven of calm, wellness and beauty in the heart of New Zealand’s biggest city. Located on the ground floor of SKYCITY Grand Hotel, we offer an alluring and seamless union of authentic eastern holistic healing traditions and premium western beauty therapies using pure, natural products. Mystical aromas and luxurious candle-lit interiors will greet you as our gracious and respectful therapists help you escape to a new state of beauty, wellbeing and inner calm. Relax your body, calm your soul and clear your mind as you awaken a new and complete you. East Day spas can also be found in Wellington, Melbourne and Bali.
  • Excellent65%
  • Very good12%
  • Average12%
  • Poor7%
  • Terrible4%
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All hours
Hours Today: 09:00 - 21:00
LOCATION
123 Albert Street | SKYCITY Grand Hotel - ground level, Auckland 1010, New Zealand
CONTACT
Website
+64 9-363 7050
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Reviews (180)
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31 - 40 of 180 reviews

Reviewed 29 October 2016

I start by saying I am an experienced spa going including internationally. Yesterday I took my daughter to East Day Spa where we had a Duo treatment, a foot soak which included exfoliation, a massage and a facial. From the moment we arrived it was...More

Thank JoanneRobyn
Reviewed 12 October 2016

East Day Spa is tranquil from the moment you arrive to the moment you leave. The Staff are well trained and you feel like you are somewhere other than Albert St auckland for the time you are there. I love the facials and body wraps....More

Thank Nina S
Reviewed 4 October 2016

Three of us went to East for a massage/treatment package in Sept 2015 and loved it, we were welcomed and looked after, our treatments were great, we loved the Elemis products, and it was clean and lovely. This year we went back again (April 2016)...More

Thank Bernie M
EastDaySpa_1, Business Development and Spa Operations at East Day Spa, responded to this reviewResponded 18 October 2016

Thank you for your feedback. I'm sorry to hear that you were disappointed in your spa experience. It certainly doesn't sound like the usual spa experience. We have a full time spa attendant at all times who ensures the spa is maintained to an excellent...More

Reviewed 3 October 2016

I went with my friend for a reflexology and then I had a massage and she had a facial. Whilst I thoroughly enjoyed the whole experience, I do believe it depends on who you get on the day. The lady giving me my treatment was...More

1  Thank KiwiNingy
Reviewed 26 September 2016

We have had a number of massages at East and unfortunatley this time it didn't cut the mustard. We went through the usual ritual of picking scented oils etc but I found the staff un attentive and too interested in the exiting shift staff more...More

Thank RudiHefer
Reviewed 17 September 2016 via mobile

I have visited EDS many times. I go back because the treatments are pretty good and it's convenient to work. But if you want a great spa experience then this is NOT the place for you. It is plagued by systemically poor customer service that...More

2  Thank CarrieAuckland
EastDaySpa_1, Business Development and Spa Operations at East Day Spa, responded to this reviewResponded 5 October 2016

Hello CarrieAuckland Thank you for your feedback. It doesn't sound like you've had consistent experiences at the spa. I would like to send a direct message so I can look you up in our system and investigate more. It would really help us to understand...More

Reviewed 16 September 2016

Popped into East Day Spa for a lunchtime pedicure. Went in with ghastly rough feet and left with shiney new ones! Big thanks to Lynh for wonderful service. I'll be back.

Thank shazza_h
Reviewed 13 September 2016 via mobile

Well it was pleasant but lacked the experience that I thought it would be so left a little sad massage was to rough not what I asked for but hey don't think I would go again it's a clean place

1  Thank blowit
Reviewed 13 September 2016

From the moment you enter EDS you are transported to another world. I was so grateful to have Ratna pamper, massage, stretch and sooth my body for 75 minutes.....and yes I went for the 'deep' massage!! All the girls were so gracious and caring. Can't...More

Thank frangishort
Reviewed 9 September 2016 via mobile

Very good treatment, staffs are really helpful and super friendly. Lynn who's doing my treatment is really awesome. I will go back for sure! 非常棒的服务,员工们很友好,环境非常舒适,给我做护理的女孩Lynn非常专业,要我感觉很惊喜。非常值得再次过来,而且强烈推荐给大家。

Thank Sasha Z
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