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East Day Spa

123 Albert Street | SKYCITY Grand Hotel - ground level, Auckland Central, Auckland 1010, New Zealand
+64 9-363 7050
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Review Highlights
Amazing way to start your Holiday or end it!

Arriving in Auckland after a 12 hour flight all I can say is Agus had flying hands! The quality of... read more

Reviewed 3 November 2016
leahwisdom
via mobile
Should have read the reviews not the 2016 Spa of the year - cattle class

I have been going to spas in NZ, Oz and US for 20 years and love them for feeling pampered, great... read more

Reviewed 31 October 2016
doordontlikeit
,
Auckland, New Zealand
Read all 182 reviews
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Overview
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East Day Spa Auckland is a haven of calm, wellness and beauty in the heart of New Zealand’s biggest city. Located on the ground floor of SKYCITY Grand Hotel, we offer an alluring and seamless union of authentic eastern holistic healing traditions and premium western beauty therapies using pure, natural products. Mystical aromas and luxurious candle-lit interiors will greet you as our gracious and respectful therapists help you escape to a new state of beauty, wellbeing and inner calm. Relax your body, calm your soul and clear your mind as you awaken a new and complete you. East Day spas can also be found in Wellington, Melbourne and Bali.
  • Excellent65%
  • Very good12%
  • Average12%
  • Poor7%
  • Terrible4%
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All hours
Hours Today: 09:00 - 21:00
LOCATION
123 Albert Street | SKYCITY Grand Hotel - ground level, Auckland Central, Auckland 1010, New Zealand
CONTACT
Website
+64 9-363 7050
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Reviews (182)
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31 - 40 of 182 reviews

Reviewed 3 November 2016

Arriving in Auckland after a 12 hour flight all I can say is Agus had flying hands! The quality of care Nd service was amazing and they know their work. I also had a facial that left me floating with super rich feeling skin. Upon...More

1  Thank leahwisdom
Reviewed 31 October 2016

I have been going to spas in NZ, Oz and US for 20 years and love them for feeling pampered, great service and coming out totally blissed and relaxed. I have trained and practiced in spa management and treatments, so I do expect high standards...More

2  Thank doordontlikeit
EastDaySpa_1, Business Development and Spa Operations at East Day Spa, responded to this reviewResponded 2 November 2016

Dear Angela Thank you for speaking with me and sharing your review on TripAdvisor about your recent visit. I am happy to review your concerns so we may better understand your experience. We look forward to seeing you next time and exceeding your expectations. Kind...More

Reviewed 29 October 2016

I start by saying I am an experienced spa going including internationally. Yesterday I took my daughter to East Day Spa where we had a Duo treatment, a foot soak which included exfoliation, a massage and a facial. From the moment we arrived it was...More

Thank JoanneRobyn
Reviewed 12 October 2016

East Day Spa is tranquil from the moment you arrive to the moment you leave. The Staff are well trained and you feel like you are somewhere other than Albert St auckland for the time you are there. I love the facials and body wraps....More

Thank Nina S
Reviewed 4 October 2016

Three of us went to East for a massage/treatment package in Sept 2015 and loved it, we were welcomed and looked after, our treatments were great, we loved the Elemis products, and it was clean and lovely. This year we went back again (April 2016)...More

Thank Bernie M
EastDaySpa_1, Business Development and Spa Operations at East Day Spa, responded to this reviewResponded 18 October 2016

Thank you for your feedback. I'm sorry to hear that you were disappointed in your spa experience. It certainly doesn't sound like the usual spa experience. We have a full time spa attendant at all times who ensures the spa is maintained to an excellent...More

Reviewed 3 October 2016

I went with my friend for a reflexology and then I had a massage and she had a facial. Whilst I thoroughly enjoyed the whole experience, I do believe it depends on who you get on the day. The lady giving me my treatment was...More

1  Thank KiwiNingy
Reviewed 26 September 2016

We have had a number of massages at East and unfortunatley this time it didn't cut the mustard. We went through the usual ritual of picking scented oils etc but I found the staff un attentive and too interested in the exiting shift staff more...More

Thank RudiHefer
Reviewed 17 September 2016 via mobile

I have visited EDS many times. I go back because the treatments are pretty good and it's convenient to work. But if you want a great spa experience then this is NOT the place for you. It is plagued by systemically poor customer service that...More

2  Thank CarrieAuckland
EastDaySpa_1, Business Development and Spa Operations at East Day Spa, responded to this reviewResponded 5 October 2016

Hello CarrieAuckland Thank you for your feedback. It doesn't sound like you've had consistent experiences at the spa. I would like to send a direct message so I can look you up in our system and investigate more. It would really help us to understand...More

Reviewed 16 September 2016

Popped into East Day Spa for a lunchtime pedicure. Went in with ghastly rough feet and left with shiney new ones! Big thanks to Lynh for wonderful service. I'll be back.

Thank shazza_h
Reviewed 13 September 2016 via mobile

Well it was pleasant but lacked the experience that I thought it would be so left a little sad massage was to rough not what I asked for but hey don't think I would go again it's a clean place

1  Thank blowit
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