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Review Highlights
Friendly and helpful staff make such a diference

Needed luggage storage and found the staff on duty to be so helpful it made what could be a... read more

Reviewed 29 November 2018
Auckland, New Zealand
An impressive train station

Right at the outskirt of the CBD, this transport hub links to the transport network of Melbourne... read more

Reviewed 24 November 2018
Auckland Central, New Zealand
via mobile
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  • Excellent32%
  • Very good48%
  • Average16%
  • Poor2%
  • Terrible2%
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Spencer Street, Melbourne, Victoria, Australia
+61 3 9619 2579
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All reviews spencer street station transport hub interstate trains etihad stadium sky bus hungry jacks clean station train travel rural victoria love trains large train station rail terminus convenience place vintage train luggage lockers metro staff airport bus service
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1 - 10 of 194 reviews
Reviewed 4 days ago via mobile

Train services are efficient and well organised. However the station could be managed better. Platform 12 (the one I used) has a large drink machine right in front of the screen that shows the train schedule. Platforms should keep space for the large crowds..unsure why...More

Date of experience: January 2019
Thank BecksPoint
Reviewed 4 weeks ago via mobile

11:30pm 21/12/2018.. I was lost! never caught the train back to Caroline springs from southern cross station. I stopped to ask for some help and some Fat lady sitting in the office couldn’t even direct me let alone help me. In fact she didn’t even...More

Date of experience: December 2018
1  Thank jay_Fay01
Reviewed 16 December 2018 via mobile

Staff were not welcoming, tables not cleared or cleaned. Got order wrong and chips were half empty. The convenience of being near the station really wasn't worth it.

Date of experience: December 2018
3  Thank Faye M
Reviewed 9 December 2018

I wouldn't describe this 2006-era reconstructed railway station as having an 'attractive' roof as TA reviewer Jeffry B claimed. It's decidedly ugly and not helped by the similarly unattractive shopping centre linked to the station. Because of the high clearances over the tracks, it takes...More

Date of experience: December 2018
Thank Victorianlad
Reviewed 5 December 2018

Southern Cross Station is the centre for regional train lines running from Melbourne to the country, and interstate. The station is comparatively new, and has an attractive waffle-top roof. You can catch a tram to anywhere in the CBD -- it's in the free tram...More

Date of experience: December 2018
Thank Jeffry B
Reviewed 29 November 2018

Needed luggage storage and found the staff on duty to be so helpful it made what could be a challenge into a pleasant experience

Date of experience: August 2018
Thank 772Leanne
Reviewed 24 November 2018 via mobile

Right at the outskirt of the CBD, this transport hub links to the transport network of Melbourne. The station is within the free tram zone.t The station itself is huge with plenty of restaurants and shops to while away the time while waiting for the...More

Date of experience: November 2018
Thank AlejaNZro
Reviewed 12 November 2018 via mobile

If you want to get to a great part of the city or get a connecting train to rural Victoria Southern Cross station would be the easiest and most convenient station. Lots of shops with the Direct Factory Outlet next door for any clothes you...More

Date of experience: November 2018
Thank BecSunChaser
Reviewed 12 November 2018

Once you have a car you do not actually travel on public transport much and so when I went to Melbourne, even through before moving to NSW just two years I had lived in Melbourne all my life. I had been to the old Spencer...More

Date of experience: September 2018
1  Thank June A
Reviewed 3 November 2018

This is the main Melbourne station for country and interstate travel. It was upgraded about ten years ago. It is now a modern transport hub. Around it are food courts and shops. A short distance away is the Marvel Stadium. Outside trams run down Spencer...More

Date of experience: November 2018
1  Thank tomfrombrunswick
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Questions & Answers
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23 August 2018|
AnswerShow all 2 answers
Response from intjpk | Reviewed this property |
Yes, you can buy myki at the auto-ticketing machine at any train station. I believe there are limited counters manned by officers at main stations if there are trains. Most kiosks - news agents - will sell or top up myki for... More
Sam M
10 March 2017|
AnswerShow all 4 answers
Response from Tooch81 | Reviewed this property |
There are. They are near the sock shop by the bus terminals. They were large enough to fit our oversized luggage and made our stay a little more convenient.