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Queensland Rail

Brisbane, Queensland 4000, Australia
+61 7 3072 2222
Website
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Review Highlights
Overnight trip from Nambour to Townsville

Excellent, what more can I say. All staff were polite & helpful from the platform in Nambour to... read more

Reviewed 1 week ago
Karole H
,
Townsville, Australia
Enquire

I just want to find out are the seatz recline are they comfortable enough for approximately 12-13... read more

Reviewed 4 weeks ago
Dawn T
via mobile
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Traveller Overview
  • Excellent42%
  • Very good30%
  • Average11%
  • Poor11%
  • Terrible6%
Travellers talk about
“club car”(9 reviews)
“rail bed”(11 reviews)
About
Suggested duration: < 1 hour
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Contact
Brisbane, Queensland 4000, Australia
Website
+61 7 3072 2222
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Write a ReviewReviews (62)
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"club car"
in 9 reviews
"rail bed"
in 11 reviews
"business class"
in 8 reviews
"tilt train"
in 5 reviews
"central station"
in 4 reviews
"economy seats"
in 2 reviews
"dining car"
in 2 reviews
"train travel"
in 2 reviews
"great trip"
in 3 reviews
"the gold coast"
in 2 reviews
"sleeper"
in 9 reviews
"carriage"
in 11 reviews
"platform"
in 5 reviews
"passengers"
in 8 reviews
"journey"
in 11 reviews
"queensland"
in 24 reviews
"footrest"
in 2 reviews
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1 - 10 of 58 reviews

Reviewed 1 week ago

Excellent, what more can I say. All staff were polite & helpful from the platform in Nambour to those in Townsville. We enjoyed the comfort of a Rail Bed & dinner was far better than some I have eaten in Restaurants, served with an alcoholic...More

Thank Karole H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QueenslandRailTravel, Customer Service at Queensland Rail, responded to this reviewResponded 1 week ago

Thank you do much for taking the time out to review. Sounds like you had a magic time aboard. The food onboard is certainly beautiful. Thank you again.

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Reviewed 4 weeks ago via mobile

I just want to find out are the seatz recline are they comfortable enough for approximately 12-13 hour trip whivh will be ova nite . If not an its more expensive i mite as well go by busMore

Thank Dawn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QueenslandRailTravel, Customer Service at Queensland Rail, responded to this reviewResponded 4 weeks ago

Hi Dawn, Thank you for your question. As I'm not sure which service you are enquiring about, If you are referring to our long distance services you can find all the information about each one on our Queensland Rail Travel website. www. queenslandrailtravel. com. au...More

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Reviewed 6 April 2018

We booked a 1st class overnight return to Longreach in August 2017, the trip leaving Brisbane on March 6th. A much anticipated trip as we had already "done" The Ghan & Indian Pacific, On March 5th an urgent email to contact QR re Service Disruption,...More

Thank twotwotango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QueenslandRailTravel, Customer Service at Queensland Rail, responded to this reviewResponded 10 April 2018

Hello, Thank you for providing your feedback. We're disappointed to learn your experience was disappointing. We will be sharing your extensive feedback with our Customer Feedback Team. If you wish to pursue this further or to lodge a formal complaint with the team, please don't...More

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Reviewed 7 March 2018

Tip: Travel Business Class to has the WOW factor We traveled from Brisbane to Mackay in business class. Walked on board and was completely blown away by the amount of space and the seating. Given a cooling drink and off we went. Dinner was three...More

Thank Jayne J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QueenslandRailTravel, Customer Service at Queensland Rail, responded to this reviewResponded 8 March 2018

Thank you for sharing such a detailed and glowing account of your experience aboard our train and, your journey! We're delighted you had such an enjoyable time and, we hope you devoured the delicious chef-prepared meals ;) We'd love to have you back aboard some...More

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Reviewed 1 March 2018 via mobile

Booked two Railbeds from Brisbane to Cairns for an special occasion. Although much dearer than the equivalent airfare, I thought this would be a great experience, despite some reviewers adverse comments. The concept is great and I was impressed with the technology used to convert...More

Thank swannie00450
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QueenslandRailTravel, Customer Service at Queensland Rail, responded to this reviewResponded 2 March 2018

Thank you for your feedback. We thank you for your patience during these extreme weather conditions. At this stage, multiple passenger services have been or will be impacted in some capacity by the severe weather in North Queensland, including your Spirit of Queensland. Extensive flood...More

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Reviewed 22 February 2018

We travelled from Proserpine to Cairns. The seating in very spacious and comfortable and train is very clean, including the toilets. Each seat has a screen with a reasonable choice of entertainment. Food choices are surprisingly good and are prices excellent, I recommend the roasts...More

Thank infoI7135NZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QueenslandRailTravel, Customer Service at Queensland Rail, responded to this reviewResponded 23 February 2018

Thank you for your feedback, we're delighted you enjoyed your journey aboard the Spirit of Queensland. We do try and provide our customers with a range of options for both entertainment and food/beverage when travelling with us so we're glad you were able to keep...More

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Reviewed 20 February 2018

I visited the booking office of Queensland Rail at Central Station, Brisbane more on a whim than really thinking of rail as the way to explore Queensland. I was so wrong. These are quality trains that go North to Cairns, South to the border and...More

1  Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QueenslandRailTravel, Customer Service at Queensland Rail, responded to this reviewResponded 21 February 2018

So great to hear that your enjoyed the Explorer Pass and most certainly sounds like you used it the best you could! Enjoy the rest of your travels!

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Reviewed 2 February 2018 via mobile

What a great trip. Railbed seat, (business class), was better than biz class on a plane. Movies and lots of room. Great scenery! You can walk around to other cars, have a beer in the club car, or something to eat. I was majorly impressed...More

Thank oilman2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QueenslandRailTravel, other at Queensland Rail, responded to this reviewResponded 5 February 2018

Thank you for your review. We're delighted you enjoyed your journey aboard the Spirit of Queensland. The RailBeds are something else arn't they :) We hope to welcome you aboard again soon.

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Reviewed 11 January 2018

My wife and I took the Spirit of Queensland from Brisbane to Cairns for a Christmas break. We had sit ups, but were able to upgrade to rail bed going up and back. These rail beds are fantastic. They are comfortable and relaxing, with larger...More

Thank rpgreenfire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QueenslandRailTravel, other at Queensland Rail, responded to this reviewResponded 24 January 2018

Thanks so much for your review, so glad to hear you had a great trip! We hope you enjoyed your Christmas break!

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Reviewed 27 November 2017

Just loved this 24 hour train journey from Brisbane to Cairns on the First Class sleeper service. The train was only about 2 years old. Great quality food delivered to your seat, great service from helpful & friendly staff. They turn your comfortable seat into...More

Thank car0leb66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QueenslandRailTravel, other at Queensland Rail, responded to this reviewResponded 29 January 2018

Thank you for sharing your experience aboard the Spirit of Queensland. We're delighted you enjoyed your journey, the RailBeds are something else, an Australia's first :) It's a great way to relax and take in the Queensland scenery, you wouldn't normally see when driving or...More

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Questions & Answers
37seddon
21 June 2017|
Answer
Response from Sandra P | Reviewed this property |
Sorry I can not answer that one as I have only been on the spirit of Queensland.
0
Votes
Clifford B
30 January 2016|
Answer
Response from Jason R |
Railbed in my opinion is overkill for that short time unless you really need a bed to sleep on. If you want the max experience, railbed, if you just want a seat to sit on, economy. Both have access to the shop. You will not... More
0
Votes
Marcia K
26 October 2015|
Answer
Response from Racgra | Reviewed this property |
During the day they can recline like an airline seat being that you can move it yourself. At night the seat is totally transformed into a flat bed and made up with sheets and blankets etc. there is lots of room between seats... More
0
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