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Brisbane's Airtrain

Brisbane, Queensland 4008, Australia
+61 7 3216 3308
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Review Highlights
Easy way in and out of the airport

Highly recommend booking your ticket in advanced for the Airtrain - it provides you a great... read more

Reviewed 2 weeks ago
Leanne C
,
Sydney, Australia
Easy Rider

Presumably named Air Train because it runs to the Brisbane Airport, we took this transfer to the... read more

Reviewed 2 weeks ago
ItchyFootx2
,
Auckland, New Zealand
Read all 516 reviews
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Airtrain connects passengers from the Brisbane Airport to the city in 20 minutes, and travels express to the Gold Coast. Passengers can catch Airtrain and Tram for travel to the heart of Surfers Paradise via a transfer at Helensvale rail station to the G:link tram service. Airtrain was awarded a Tripadvisor Certificate of Excellence in 2017 and is highly regarding as a preferred method of transport from Brisbane Airport with more than 24 million passenger trips have been made since its launch in 2001. You can pre-book tickets online for travel between Brisbane Airport and every station in South East Queensland. All ticket purchases receive a discount with group fares attracting substantial discounts, starting with the "City Duo Saver" for two people travelling together between the Airport and city one-way just AUD30. You can also purchase tickets at the station or travel via go card.
  • Excellent50%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“air train” (43 reviews)
“the gold coast” (67 reviews)
Open Now
Hours
Hours Today: 4:45 AM - 10:00 PM
Suggested Duration: 1-2 hours
LOCATION
Brisbane, Queensland 4008, Australia
This attraction is at Brisbane Intl Airport
CONTACT
Website
+61 7 3216 3308
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Write a ReviewReviews (516)
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All reviews
"air train"
in 43 reviews
"the gold coast"
in 67 reviews
"brisbane airport"
in 43 reviews
"central station"
in 38 reviews
"return ticket"
in 14 reviews
"international terminal"
in 13 reviews
"train service"
in 12 reviews
"nerang station"
in 9 reviews
"change trains"
in 7 reviews
"much cheaper than a taxi"
in 7 reviews
"train times"
in 5 reviews
"varsity lakes"
in 5 reviews
"luggage storage"
in 5 reviews
"easy transport"
in 11 reviews
"peak hour traffic"
in 5 reviews
"caught the train"
in 5 reviews
"regular service"
in 9 reviews
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1 - 10 of 463 reviews

Reviewed 2 weeks ago

Highly recommend booking your ticket in advanced for the Airtrain - it provides you a great discount on your ticket, so book online! Once you arrive it is very easy to navigate your way around and figure out where you need to go. On a...More

1  Thank Leanne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AirtrainRep, Manager at Brisbane's Airtrain, responded to this reviewResponded 2 weeks ago

Hi Leanne, Thank you for your feedback. Great to see you found the Airtrain hassle free. Please recommend us to your family and friends. Regards Airtrain

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Presumably named Air Train because it runs to the Brisbane Airport, we took this transfer to the Gold Coast (Broadbeach) because it cost less (30% discount if booked online) and the travel times by shuttle or private car were only a few minutes less. From...More

Thank ItchyFootx2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AirtrainRep, Manager at Brisbane's Airtrain, responded to this reviewResponded 2 weeks ago

Hi there, Thank you for your feedback. Great to see you found the Airtrain hassle free. Please recommend us to your family and friends. Regards Airtrain

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

We thought the Sydney Airport train was expensive, but this operator leaves them for dead. We needed to travel one station from the airport and couldn't purchase a return ticket to that station. We had to purchase a day ticket at considerable expense. It would...More

1  Thank 07FrequentTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AirtrainRep, Manager at Brisbane's Airtrain, responded to this reviewResponded 2 weeks ago

Hi there, Thank you for your feedback. Disappointing to read that Airtrain did not deliver the service you were after. In relation to purchasing a day ticket, that is a return ticket but allows you to travel between the Airport and the city all day....More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 4 weeks ago

Took the train from the CBD (Central station) to the Domestic Airport. Trains every 15 minutes and easy to find and easy to get on. Smooth ride and at $18 compares well cost wise. Will certainly think of doing this connection again as usually stay...More

1  Thank Troonie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AirtrainRep, Manager at Brisbane's Airtrain, responded to this reviewResponded 3 weeks ago

Hi there, Thank you for your feedback. Great to see you found the Airtrain hassle free. Please recommend us to your family and friends. Regards Airtrain

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2018

Easy way to get into city. We saved $7.50 on two single tickets by booking online . Wouldn’t have saved as much had we booked return so booked two singles.

Thank Pammy1906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AirtrainRep, Manager at Brisbane's Airtrain, responded to this reviewResponded 5 weeks ago

Hi there, Thank you for your feedback. Great to see you found the Airtrain hassle free. Please recommend us to your family and friends. Regards Airtrain

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2018

Many countries put a lot of thought into the transport link between a major airport and key destinations. Think of the fast train linking Hong Kong Airport to the HK CBD. In Australia such services are invariably an afterthought. Some States are bus/taxi only. Sydney...More

1  Thank Chris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AirtrainRep, Manager at Brisbane's Airtrain, responded to this reviewResponded 5 weeks ago

Hi Chris, Thank you for your feedback, For your reference Airtrain owns and manages the Brisbane Domestic and International stations along with the track connecting into the Queensland Rail network, allowing for transfers across the network not just to the Gold Coast. However we do...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2018

Catch the Airtrain from the airport terminal, stopping at major stops along the way, to Central station and RomaStreet Transit Centre.More

Thank MarithaBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AirtrainRep, Manager at Brisbane's Airtrain, responded to this reviewResponded 11 May 2018

Hi there, Thank you for your feedback. Great to see you found the Airtrain hassle free. If you pre-book online, you can get discounts of up to 15%. The earlier you book, the more discount you get. You can also use our city duo savers...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2018 via mobile

Was offered a job interview, arrived at Brisbane domestic to get a ticket to the city. I presented my concession card HTC as well as photo id only to be told we not give discounts to people that do not live in Queensland. I'm on...More

Thank germur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AirtrainRep, Manager at Brisbane's Airtrain, responded to this reviewResponded 3 May 2018

Hi there, Thanks for your feedback. I would like to make it clear that we are a private railway line and are not subsided by the government as such we cannot accepted concession cards. If you pre-purchase online you can save up to 15% on...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2018

Located just a short walk from baggage carousels up the escalators to the train Very helpful person at the ticket counter. Quick and easy transaction to purchase a ticket Short wait for a train. The platform indicator did initially direct me to the wrong platform,...More

Thank Markin53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AirtrainRep, Manager at Brisbane's Airtrain, responded to this reviewResponded 3 May 2018

Hi there, Thank you for your feedback. Great to see you found the Airtrain hassle free. Please recommend us to your family and friends. Regards Airtrain

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2018

This is definitely the quickest and most convenient way to get into the city from the airport, but it is expensive. It avoids all the traffic jams, of which there are many whilst they widen Sir Kingsford Smith Drive, (main road to town).More

Thank Petrina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AirtrainRep, Manager at Brisbane's Airtrain, responded to this reviewResponded 3 May 2018

Hi there, Thank you for your feedback. Great to see you found the Airtrain hassle free. If you pre-book online, you can get discounts of up to 15%. The earlier you book, the more discount you get. You can also use our city duo savers...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
jamesandsue24
3 June 2018|
AnswerShow all 10 answers
Response from AirtrainRep | Property representative |
Hi, yes the majority of our trains do you restrooms on board. Kind regards, Airtrain
0
Votes
spottmacca7
9 April 2018|
AnswerShow all 4 answers
Response from petersT5757IR | Reviewed this property |
You will have to check the timetable 1. does the train stop at Woodridge 2. how long from Airport to the station I would think about 20 minutes
0
Votes
Marg55
31 March 2018|
AnswerShow all 3 answers
Response from Bobbie P | Reviewed this property |
Personally I would get off at Southbank as it will be pretty close to accommodation and the walk in the area will orientate you to the restaurants that are all so nearby!
1
Vote
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