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Brisbane's Airtrain

Closed Now: 4:45 AM - 10:00 PM
Open today: 4:45 AM - 10:00 PM
Review Highlights
Good option to and from airport.

We have used this train a couple of times, when visiting Brisbane. We buy our tickets online, which... read more

Reviewed 2 weeks ago
pdockers
,
Hervey Bay, Australia
via mobile
efficient and quick way to get to airport

Brisbane's Airtrain is a great way to get to the airport from the city, and further away, by... read more

Reviewed 3 weeks ago
r0germ9
Read all 574 reviews
59
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Certificate of Excellence
Traveller Overview
  • Excellent47%
  • Very good31%
  • Average12%
  • Poor5%
  • Terrible5%
Travellers talk about
“air train”(48 reviews)
“the gold coast”(70 reviews)
About
Airtrain connects passengers from the Brisbane Airport to the city in 20 minutes, and travels express to the Gold Coast. Passengers can catch Airtrain and Tram for travel to the heart of Surfers Paradise via a transfer at Helensvale rail station to...more
Closed Now
Hours Today: 4:45 AM - 10:00 PM
See all hours
Suggested duration: 1-2 hours
Contact
Brisbane, Queensland 4008, Australia
This attraction is at Brisbane Intl Airport
Website
+61 7 3216 3308
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Reviews (574)
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All reviews air train brisbane airport the gold coast central station return ticket international terminal nerang station change trains much cheaper than a taxi luggage storage trains run taxi or bus efficient service caught the train regular service queensland rail roma st
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1 - 10 of 517 reviews
Reviewed 2 days ago

Caught the Air train to and from the air port on my last oversea trip and made the travel to air port trouble free and missed all the traffic :)

Date of experience: February 2018
Thank greatfoodstops
Reviewed 1 week ago via mobile

Went the full length of the system from Varsity Lakes to Domestic Airport on Sunday 6 January. It cost almost $40, and took almost 2 hours to do 100km. The first 40km were fine, then the train got jammed up in an antiquated suburban rail...More

Date of experience: January 2019
Thank Chris W
Reviewed 2 weeks ago

1 hour 50 minutes plus is not fast, I am not sure what the marketing hype is on about. At over $160 for a family of 5 it is not cheap either.

Date of experience: December 2018
Thank Michael C
Reviewed 2 weeks ago via mobile

We have used this train a couple of times, when visiting Brisbane. We buy our tickets online, which provides a slightly lower price. Trains are comfortable, air conditioned, and still a better option than travelling into the city by taxi. We have caught the train...More

Date of experience: December 2018
Thank pdockers
Reviewed 2 weeks ago via mobile

A terrible experience, most of the train lines were closed. Substitute buses were a joke. Staff were standing around talking while old ladies struggled to get their suitcases off buses. A national disgrace. If you are visiting when work is being done on the train...More

Date of experience: December 2018
Thank michaelhD1846XP
Reviewed 3 weeks ago via mobile

Customer service person at the airport told me to go to the wrong platform to catch my train to Caboolture and I missed it and had to wait an extra half an hour. If they don't know what they are talking about they should not...More

Date of experience: December 2018
Thank Tessa S
Reviewed 3 weeks ago

Brisbane's Airtrain is a great way to get to the airport from the city, and further away, by avoiding any traffic congestion and enjoying a relaxing and smooth ride. Also much cheaper than getting a taxi if there are less than four of you going...More

Date of experience: September 2018
Thank r0germ9
Reviewed 5 weeks ago

What annoys me in this train is that the company that operates this line charges MUCH MORE than the any of the other lines running through Queensland. Just the smallest stretch is awfully more expensive than a stretch 10x longer with another line. Moreover, they...More

Date of experience: December 2018
Thank Higuma2017
AirtrainRep, Manager at Brisbane's Airtrain, responded to this reviewResponded 4 weeks ago

Hi Higuma2017, Thank you for your feedback, yes we are a private line however Queensland Rail operates our trains. We have air conditioning on the trains and it is a rarity that it does not work, but I will pass on this feedback to QR....More

Reviewed 12 December 2018 via mobile

There was nothing wrong with this service, just a bit pricey for a round trip 33 from the airport to central Brisbane. But it runs frequently and clean trains. Slow though. Told that since the airport is private, the services from the airport can demand...More

Date of experience: December 2018
Thank revett2016
AirtrainRep, Manager at Brisbane's Airtrain, responded to this reviewResponded 4 weeks ago

Hi Revett2016, Thank you for your 4 star review, we are a private line and recommend you purchase online for the best price. Kind regards, Airtrain

Reviewed 11 December 2018

I have travelled on this service quite often and find it very efficient and trains already cleaned and maintained well. A good first impression for tourists when they arrive. Although I do think it is on the expensive side but for a single traveller it...More

Date of experience: November 2018
Thank Christine R
AirtrainRep, Manager at Brisbane's Airtrain, responded to this reviewResponded 11 December 2018

Hi Christine R, Thank you for your review, if you travel frequently with us you can save money buy purchasing our ticket book option or purchasing on the website in advance. Kind regards, Airtrain

View more reviews
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Questions & Answers
Ask a question
176helenec
13 December 2018|
AnswerShow all 8 answers
Response from AirtrainRep | Property representative |
Hi, yes we have two close stations Central Station and Roma St Station. We have a journey planner online which will help you decide which station is best depending on the location you are staying. We hope you have a great... More
0
Votes
marie t
15 November 2018|
AnswerShow all 2 answers
Response from marie t |
I rang qld rail - No, you can't buy online senior Helensvale to Brisbane Airport return tickets !
0
Votes
ThanLong2017
29 October 2018|
AnswerShow all 8 answers
Response from Dieter8888 | Reviewed this property |
You can take a trolley from the airport to the railway station but not in the lift down.All over the world you can but not in this Nanny state. Once you are down the train is not far.
0
Votes