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Open today: 5:45 AM - 10:00 PM
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Review Highlights
Simple and convenient

Brisbane's Airtrain is an easy way to get from Brisbane airport to downtown Brisbane. I bought a... read more

Reviewed 1 week ago
Chris J
Easy way in and out of the airport

Highly recommend booking your ticket in advanced for the Airtrain - it provides you a great... read more

Reviewed 1 June 2018
Leanne C
,
Sydney, Australia
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Traveller Overview
  • Excellent49%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible4%
Travellers talk about
“air train”(44 reviews)
“the gold coast”(65 reviews)
About
Airtrain connects passengers from the Brisbane Airport to the city in 20 minutes, and travels express to the Gold Coast. Passengers can catch Airtrain and Tram for travel to the heart of Surfers Paradise via a transfer at Helensvale rail station to...more
Opens in 16 min
Hours Today: 5:45 AM - 10:00 PM
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Suggested duration: 1-2 hours
Contact
Brisbane, Queensland 4008, Australia
Website
+61 7 3216 3308
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All reviewsair trainthe gold coastbrisbane airportcentral stationreturn ticketinternational terminaltrain servicenerang stationmuch cheaper than a taxichange trainstrains runtrain timesvarsity lakesluggage storageeasy transportefficient servicepeak hour traffic
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1 - 10 of 472 reviews
Reviewed 2 days ago via mobile

Flew in on a Thursday afternoon, boarded at international station. No crowds, in fact, hardly any people. Trip to central took about 20 min + another 20 min walk to my hotel in CBD. For AUD35 got a return ticket. If you don't have much...More

Thank Maxim B
Reviewed 1 week ago

The first time i used my go card was to come from Brisbane domestic terminal to Nerang station. My go card was raped for $22.69. when I called to ask why the operator said the fare from Brisbane central to Nerang was off peak and...More

Thank Kevin M
Reviewed 1 week ago

Brisbane's Airtrain is an easy way to get from Brisbane airport to downtown Brisbane. I bought a return ticket just after arriving and caught a train 10 minutes later. Signage is easy to follow to go upstairs on the escalator and catch the train. Clean...More

Thank Chris J
Reviewed 1 week ago via mobile

So here's the thing! The frequency of the service needs to improve, but what prompted me to write this review is that planes were running late and still landing, but No! Sorry you've missed the last train at 10pm! If it is the airtrain, it...More

Thank Funk L
Reviewed 2 weeks ago

Punctual, clean and comfortable, convenient transfer to the centre of Brisbane and surrounds. The only way to get to/from the airport.

Thank Paul S
AirtrainRep, Manager at Brisbane's Airtrain, responded to this reviewResponded 2 weeks ago

Hi Paul, Thank you for your feedback, please refer us to your family and friends, Kind regards, Airtrain

Reviewed 3 weeks ago via mobile

Great way to travel to gold coast. We arrived and train left 10 mins later. We were met at end by very pleasant driver with a lovely vehicle who delivered us safely to our accommodation. Trains were clean and running on time. Excellent.

Thank Ziphee
AirtrainRep, Manager at Brisbane's Airtrain, responded to this reviewResponded 3 weeks ago

Hi Ziphee, Great to hear your enjoyed our Airtrain Connect service, please recommend us to your family and friends, Kind regards, Airtrain

Reviewed 13 July 2018

We boarded the Air Train from Coomera Station to Brisbane CBD after a 40-45 minutes ride from Surfers Paradise using the tram . Didn't realize that there were so many stops along the way to Brisbane There were students boarding the train as well, so...More

Thank celes2312
AirtrainRep, Manager at Brisbane's Airtrain, responded to this reviewResponded 4 weeks ago

Hi Celes2312, Thank you for your feedback. It is disappointing to read that Airtrain did not deliver the service you were after. We are continuously working to improve our service and will take on board your feedback. Warm regards, Airtrain

Reviewed 25 June 2018 via mobile

Quick convenient way into the city. Well under half the price of a taxi and no delays. Book online for a discount and show the barcode on your phone.

1  Thank Doctoronz
AirtrainRep, Manager at Brisbane's Airtrain, responded to this reviewResponded 29 June 2018

Hi there, Thank you for your feedback. Great to see you found the Airtrain hassle free. Please recommend us to your family and friends. Regards Airtrain

Reviewed 19 June 2018

I used the Airtrain to transfer to and from the airport for my city transfers on my recent trip to Brisbane. I find it comfortable, timely and it’s great to have a limited free wifi service. Its located across the road from both the Domestic...More

Thank tommomelbourne
AirtrainRep, Manager at Brisbane's Airtrain, responded to this reviewResponded 25 June 2018

Hi there, Thank you for your feedback. Great to see you found the Airtrain hassle free. Please recommend us to your family and friends. Regards Airtrain

Reviewed 1 June 2018

Highly recommend booking your ticket in advanced for the Airtrain - it provides you a great discount on your ticket, so book online! Once you arrive it is very easy to navigate your way around and figure out where you need to go. On a...More

1  Thank Leanne C
AirtrainRep, Manager at Brisbane's Airtrain, responded to this reviewResponded 4 June 2018

Hi Leanne, Thank you for your feedback. Great to see you found the Airtrain hassle free. Please recommend us to your family and friends. Regards Airtrain

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Questions & Answers
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Owis
20 July 2018|
Answer
Response from anniestravelreviews | Reviewed this property |
Not sure, you can hop off but there are time limits for the tickets, bests to phone translink and check 13 12 30 ( 24 hr number )
0
Votes
Andrew S
13 July 2018|
Answer
Response from anniestravelreviews | Reviewed this property |
You can get off and on without paying extra but there are time limits for the ticket. Best to phone Translink and check 13 12 30
0
Votes
sion t
8 July 2018|
AnswerShow all 2 answers
Response from gcgirlau | Reviewed this property |
the train does not go as far as the gold coast airport[ still on the drawing board], it terminates at varsity lakes station which is about 18km from airport. you can get a city bus from there to the airport. otherwise there... More
1
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